Mduduzi Cyprian Tevin Chili
Durban
Summary
Results-oriented Divisional Manager with expertise in leading teams to achieve sales and profit targets. Drives revenue growth and operational efficiency while maintaining high standards in stock management and service. Develops talent through effective recruitment and training, fostering a positive workplace culture. Manages day-to-day operations and inventory to align workflows with business objectives.
Overview
2
2
Languages
26
26
years of professional experience
Work History
Divisional Manager
Hypercheck
04.2022 - Current
- Maintained department alignment with sales and profit objectives through waste reduction and proactive revenue generation.
- Led a team of 25+ staff, overseeing daily operations and driving performance through targeted coaching.
- Performed regular performance reviews, providing constructive feedback and establishing individual objectives to enhance team accountability.
- Fostered a positive working environment, encouraging teamwork and addressing any conflicts swiftly.
- Worked with leadership to develop and implement action plans to protect company assets and profitability.
- Analysed market trends and competitor activity to inform strategic decision-making and maintain a competitive edge.
- Supervised supply purchases, management and tracking in line with budgetary requirements.
- Monitored inventory levels and conducted audits to reduce loss and prevent stockouts, ensuring operational continuity.
- Coordinated with HR to recruit, train, and develop new staff, aligning with company standards.
- Modelled business processes to identify strengths, weaknesses and opportunities for improvement.
- Collaborated with IT to troubleshoot technical issues, minimising downtime and maintaining workflow.
- Advised senior management on facilities needs and delivered ongoing operational support.
Consultant - Sales Operations
Hypercheck
06.2018 - 02.2022
Deputy Divisional Manager
Shoprite Checkers
07.2016 - 11.2016
- Led divisional operations, driving team towards achieving set targets and enhancing overall performance.
- Oversaw recruitment, training, and development of staff, promoting a culture of excellence and continuous improvement.
- Managed budgets, forecasted financials, and controlled expenses to maximise profitability.
- Monitored and reported on divisional performance against key performance indicators to senior management.
- Conducted performance reviews, providing constructive feedback and setting individual objectives aligned with divisional goals.
- Championed change management initiatives, leading the division through periods of significant transformation.
- Cultivated a work environment focused on personal responsibility, continuous improvement and delivering high-quality results.
Regional Sales Manager
Shoprite Checksave
03.2008 - 06.2016
- Led a team of sales professionals, providing training and support to achieve targets.
- Monitored sales team performance and provided training to help reach targets.
- Managed sales pipeline efficiently, ensuring consistent flow of business and meeting of sales objectives.
- Oversaw sales performance, setting objectives and reviewing progress to drive revenue.
- Analysed regional market trends to identify new opportunities for growth.
- Delivered presentations to senior management, reporting on sales results and strategic plans.
- Implemented cost-control measures to maximise profitability without compromising quality.
Regional Human Resources Managerr
Shoprite Checkers
07.2006 - 02.2008
- Supervised staff recruitment, interviewing, selecting and onboarding.
- Advised managers on disciplinary actions, ensuring fair treatment and legal compliance.
- Delivered regular HR reports to senior management, highlighting key metrics and areas for improvement.
- Collaborated with department managers to evaluate staffing and resource requirements.
- Coordinated with legal team to address policy issues and ensure compliance with regulations.
- Responded to employee queries regarding HR policies, benefits, and other concerns promptly and accurately.
Store Manager
Shoprite Checkers
01.2004 - 06.2006
Fresh Food Manager
Shoprite Checkers
03.2002 - 12.2003
Trainee Manager
Shoprite Checkers
01.2001 - 02.2002
Education
Higher National Diploma - Cost and Management accounting
Durban University of Technology
Durban, KZN01-2000
Skills
- Sales forecasting
- Budget management
- Inventory control
- KPI reporting
- Revenue growth
- Process improvement
- Change management
- Strategic decision making
- Team leadership
- Performance management
- Staff training
- Staff management
- Staff development
- Stakeholder communication
- Customer service leadership
- Customer service excellence
- Conflict resolution
- Decision making
- Employee motivation
- Leadership skills
Languages
zulu
First Language
English
Advanced
C1
References
- Mr Shaene Abdulla, CEO, Hypercheck, 0837867098
- Ummi Kulsoom Rawat, Strategy Exec, Hypercheck, 0744847862
- Riaz Cotwal, Divisional manager KZN, Shoprite Checkers, 083300069
Timeline
Divisional Manager
Hypercheck
04.2022 - Current
Consultant - Sales Operations
Hypercheck
06.2018 - 02.2022
Deputy Divisional Manager
Shoprite Checkers
07.2016 - 11.2016
Regional Sales Manager
Shoprite Checksave
03.2008 - 06.2016
Regional Human Resources Managerr
Shoprite Checkers
07.2006 - 02.2008
Store Manager
Shoprite Checkers
01.2004 - 06.2006
Fresh Food Manager
Shoprite Checkers
03.2002 - 12.2003
Trainee Manager
Shoprite Checkers
01.2001 - 02.2002
Higher National Diploma - Cost and Management accounting
Durban University of Technology