mduduzi sithebe

• 12 years of Sales Experience
• 14 Years of Driving Experience with Off-Road advanced driving
• Facilitated market digitalisation efforts to streamline operations and enhance service delivery.
• Drove sales volume through targeted initiatives, contributing to overall revenue growth.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Established clear communication channels with clients, keeping them informed about new products and services.
• Demonstrated strong communication and time management skills to meet and exceed sales targets.
• Negotiated customer pricing within agreed guidelines to achieve margin targets.
• Adherence to company safety policy
• Negotiated contracts and prices with clients to exceed sales goals.
• Generated leads and managed prospect lists to increase customer acquisition and expand market reach.
• Built strong relationships with key decision makers within target organizations in order to increase sales opportunities.
• Generated new leads through cold-calling, networking, and referrals.
• Provided product information to customers and aligned products with customer needs to boost satisfaction.
• Built and established strong relationships with customers, enabling long-term partnerships.
• Represented brand during special events, customer interactions and sales.
• Cold called potential customers to generate leads.
• Attended industry events and conferences to attract potential customers and increase brand awareness.

ACHIEVEMENTS

• Ranked Top 5 in the country as a best sales performer
• District incentive winner, trip to the United Arab Emirates 2024
• Many more district incentives won

• 2 years of Merchandising experience
• Created displays that increased product visibility and consumer engagement
• Managed product placement to optimise store layout and improve customer flow
• Arranged props to create an engaging shopping environment with clear pricing.
• Implemented promotional displays to attract customer attention and drive sales.
• Performed stock rotation to maintain product freshness and availability.
• Secured prime in-store placement to attract customer attention and increase sales potential
• Arranged fridge layout to optimise visibility and accessibility of products
• Promoted company values and services both in and outside the workplace.
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
• Responded quickly to meet customer and consumer needs and resolve problems.
• Participated in ongoing training to enhance own job skills and knowledge.
• Collaborated with departmental leaders to establish organisational goals, strategic plans, and objectives.

• Acted as Sales Manager during line manager's absence, overseeing 10 sales team members, budget management, sales reporting, on-trade training, and team building for 5 years.
• Managed team of brand promoters, ensuring effective representation of products in each store.
• Led team of 8 merchandisers to improve product visibility and increase sales within territory.
• Trained new employees on company policies and strong sales techniques.
• Applied best practices in customer and stakeholder service across outlets, resulting in improved satisfaction.
• Managed customer incentive schemes in terms of funding and payments to customer accounts.
• Experienced in creating detailed reports of collected data for management review.
• Contributed to special projects directed by line management team members.
• Performed office administration tasks including scheduling, correspondence, and filing.