Mduduzi Mkhize
Durban,KZN
Summary
Professional logistics leader equipped for demands of managing distribution operations. Proven ability to optimize supply chain processes, ensure timely deliveries, and maintain high standards of inventory control. Strong emphasis on team collaboration and achieving results, adaptable to dynamic environments. Skilled in warehouse management, transportation coordination, and process improvement, with focus on operational efficiency and customer satisfaction.
Overview
30
30
years of professional experience
Work History
Distribution Manager
Ndabase Printing Solutions
07.2023 - Current
- Lock and Unlock the Premises
- Ensuring that orders dispatched are 100% accurate as per customer orders.
- Vehicles are utilized correctly to control cost.
- Value adding is provided to enhance customer satisfaction
- Manage the distribution and logistics, including loading, unloading, and delivering of goods.
- Develop and implement cost-effective strategies for receiving, storing, shipping, and delivering goods.
- Monitor and maintain stock levels and inventory accuracy.
- Ensure warehouses and fleet operations are compliant with safety and security standards.
- Coordinate with other departments to ensure timely delivery of goods.
- Monitor and manage the performance of staff and vendors.
- Manage distribution and logistics budgets.
- Develop and maintain relationships with suppliers and customers.
- Manage all the Distribution, Transport and Dispatch staff and Interact with all our third-party Logistics which is the Distributors.
- Conduct a team meeting every morning give an update for previous operations.
- Ensuring that all the stock receive from verification section is pack accuracy no damages occurred.
- Our primary duties it’s to ensure that LTSM is delivered to school at the right time and the right quality and quantity.
- Liaising time to time with all our third-party Distributors to get an update on deliveries of stock to schools.
- Assisting distributor’s when experiencing problem at the school level.
- Ensuring that all Dispatch processing is follow as per Standard Operating Procedures.
- TRP of each boxes ensuring that its updating on the system.
- DTRP and TRIP need to conduct once the distributor arrives on site to collect the stock for deliveries.
- All DN numbers need to be recoded on the dispatch control sheets and security update records before the stock dispatch out.
- No stock will be dispatch out if the Distributor didn’t produce his or her driver’s license or any form of Identification.
- Ensuring that before the stock dispatch out, the driver need to sign all the relevant documentation for stock traceability purposes.
- Tracing all the Distributors ensuring that PODs are signed by the school representatives and submitted to administrations department for debriefing purposes.
- If there’s a discrepancy on delivery of the stock, ensuring that the school send a query on the separate document explaining what not received then escalate the matter to help desk for further investigation.
- Sending a daily, weekly and monthly reports to Executive Managers for distribution matters.
- Attend a Department Managers meeting every Wednesday.
- Attend a meeting call by an Executive Manager daily, weekly on monthly.
- Give training to the dispatch and distribution staff on how to approach out customers (schools) and department of education and our third-party distributors when there’s any queries arise.
- Liaising with all our sister departments time to time when need assistance.
- Ensure that the fleet drivers, drive motor cars/light commercial vehicles in a safe and efficient manner, ensuring that the transport laws of the country are always observed.
- Ensure all delivery documentation (e.g. PODs) is completed by the receiver as per the standard operational requirements.
- Transport staff and visitors to and from base to specified destinations, in such a way that they always feel safe and comfortable.
- Ensure the driver are follow the most economical and quicker routes between specified destinations so that high productivity in respect of the transport service can be maintained.
- Deliver or fetch documents, parcels, or goods to or from destinations mostly within the KwaZulu Natal area.
- At all times the drivers conduct behaviour in such a way that the image of Company image is enhanced, in respect of passengers, organisations receiving deliveries from Ndabase Printing Solutions of sending documents/ goods to the organisation, and other road users.
- Ensure all maintain the vehicles which in a clean and good running order by regular attention to daily maintenance items such as tyre pressure, sufficient oil, fuel, radiator and battery water, windscreen wiper functioning, lights and indicators.
- Report any malfunctioning of the vehicle which he drives so that any necessary repairs can be done timeously.
- Ensure that all vehicles are service regular and mechanical problem should dwelt with immediately.
- Managed to meet the Warehouse and Distribution KIP deadline to ensure our customers SLA are meet.
- Staff always adhere to the OHSA to ensure no incident occurred during our operations.
- Ensuring the staff are allocated to the right and correct department without carrying out the cost unnecessary.
- To minimize stock losses within the dispatching and distribution by ensure the staff handle the stock with care and allocate the stock to the correct routes to avoid stock missing.
- All the stock delivered to customers case full on time throughout Kwazulu-Natal Region as per the client specification.
Distribution Manager
Ndabase Printing Solutions
07.2023 - Current
- Lock and Unlock the Premises
- Ensuring that orders dispatched are 100% accurate as per customer orders.
- Vehicles are utilized correctly to control cost.
- Value adding is provided to enhance customer satisfaction
- Manage the distribution and logistics, including loading, unloading, and delivering of goods.
- Develop and implement cost-effective strategies for receiving, storing, shipping, and delivering goods.
- Monitor and maintain stock levels and inventory accuracy.
- Ensure warehouses and fleet operations are compliant with safety and security standards.
- Coordinate with other departments to ensure timely delivery of goods.
- Monitor and manage the performance of staff and vendors.
- Manage distribution and logistics budgets.
- Develop and maintain relationships with suppliers and customers.
- Manage all the Distribution, Transport and Dispatch staff and Interact with all our third-party Logistics which is the Distributors.
- Conduct a team meeting every morning give an update for previous operations.
- Ensuring that all the stock receive from verification section is pack accuracy no damages occurred.
- Our primary duties it’s to ensure that LTSM is delivered to school at the right time and the right quality and quantity.
- Liaising time to time with all our third-party Distributors to get an update on deliveries of stock to schools.
- Assisting distributor’s when experiencing problem at the school level.
- Ensuring that all Dispatch processing is follow as per Standard Operating Procedures.
- TRP of each boxes ensuring that its updating on the system.
- DTRP and TRIP need to conduct once the distributor arrives on site to collect the stock for deliveries.
- All DN numbers need to be recoded on the dispatch control sheets and security update records before the stock dispatch out.
- No stock will be dispatch out if the Distributor didn’t produce his or her driver’s license or any form of Identification.
- Ensuring that before the stock dispatch out, the driver need to sign all the relevant documentation for stock traceability purposes.
- Tracing all the Distributors ensuring that PODs are signed by the school representatives and submitted to administrations department for debriefing purposes.
- If there’s a discrepancy on delivery of the stock, ensuring that the school send a query on the separate document explaining what not received then escalate the matter to help desk for further investigation.
- Sending a daily, weekly and monthly reports to Executive Managers for distribution matters.
- Attend a Department Managers meeting every Wednesday.
- Attend a meeting call by an Executive Manager daily, weekly on monthly.
- Give training to the dispatch and distribution staff on how to approach out customers (schools) and department of education and our third-party distributors when there’s any queries arise.
- Liaising with all our sister departments time to time when need assistance.
- Ensure that the fleet drivers, drive motor cars/light commercial vehicles in a safe and efficient manner, ensuring that the transport laws of the country are always observed.
- Ensure all delivery documentation (e.g. PODs) is completed by the receiver as per the standard operational requirements.
- Transport staff and visitors to and from base to specified destinations, in such a way that they always feel safe and comfortable.
- Ensure the driver are follow the most economical and quicker routes between specified destinations so that high productivity in respect of the transport service can be maintained.
- Deliver or fetch documents, parcels, or goods to or from destinations mostly within the KwaZulu Natal area.
- At all times the drivers conduct behaviour in such a way that the image of Company image is enhanced, in respect of passengers, organisations receiving deliveries from Ndabase Printing Solutions of sending documents/ goods to the organisation, and other road users.
- Ensure all maintain the vehicles which in a clean and good running order by regular attention to daily maintenance items such as tyre pressure, sufficient oil, fuel, radiator and battery water, windscreen wiper functioning, lights and indicators.
- Report any malfunctioning of the vehicle which he drives so that any necessary repairs can be done timeously.
- Ensure that all vehicles are service regular and mechanical problem should dwelt with immediately.
- Managed to meet the Warehouse and Distribution KIP deadline to ensure our customers SLA are meet.
- Staff always adhere to the OHSA to ensure no incident occurred during our operations.
- Ensuring the staff are allocated to the right and correct department without carrying out the cost unnecessary.
- To minimize stock losses within the dispatching and distribution by ensure the staff handle the stock with care and allocate the stock to the correct routes to avoid stock missing.
- All the stock delivered to customers case full on time throughout Kwazulu-Natal Region as per the client specification.
Warehouse Manager
Bidfood South Africa
07.2022 - 06.2023
- Managing over 90 staff
- Unlock the premises
- Conduct a daily team talk meeting with all warehouse staff and department managers
- Attend a daily, weekly and monthly management meeting
- Ensure that all the trucks are clean before loaded for customers deliveries
- Check all the warehouse activities time to time
- Inbound department receive the supplier’s stock on time by using time slot and daily supplier’s schedule
- Liaising with buyers for any unplanned deliveries
- All the stock received are recorded on the system (Great Plain) and all labels are placed on the product especially date receipted, expiry date etc.
- Picking of customer's order are done accuracy and on time by using our branch KIP (CCFOT) customer case on time deliveries.
- Effectively managed all the end-to-end picking, packing and loading processes Ambient (dry stock), Frozen and Chiller stock.
- Ensure all the department managers are more effective and efficiency in their departments
- Ensure all the waste, battery bay and yard are managed properly
- Control of damaged stock by ensuring the staff handling stock with care also when loading and deliveries to the customers as well.
- Ensure freezer and chiller temperatures are in line with HACCP
- Ensuring that inventory is doing daily cycle count, stock rotation, daily exception report, UNALL report and other all inventory reports.
- Managing wall to wall stock take for all the departments to ensure the preparations are done correctly so that all stock sit to the correct locations and the right quantities
- Stock controllers send short dated and expiry report daily, weekly and monthly
- Send daily, weekly and monthly reports to General Manager
- Ensure that OHSA always adhere in the warehouse
- LRA adhere to all staff in the warehouse.
- Oversee warehouse keeping
- Managing overtime and overspending in the warehouse
- (Durban)
- Managed to meet the warehouse KIP deadline to ensure our customers SLA are meet.
- Staff always adhere to the OHSA to ensure no incident occurred during our operations.
- Ensuring the staff are allocated to the right and correct department without carrying out the cost unnecessary.
- To minimize stock losses within the warehouse by ensure the staff handle the c stock with care and pick to the correct location avoiding cross pick and wrong picking.
Warehouse Manager
Bidfood South Africa
07.2022 - 06.2023
- Managing over 90 staff
- Unlock the premises
- Conduct a daily team talk meeting with all warehouse staff and department managers
- Attend a daily, weekly and monthly management meeting
- Ensure that all the trucks are clean before loaded for customers deliveries
- Check all the warehouse activities time to time
- Inbound department receive the supplier’s stock on time by using time slot and daily supplier’s schedule
- Liaising with buyers for any unplanned deliveries
- All the stock received are recorded on the system (Great Plain) and all labels are placed on the product especially date receipted, expiry date etc.
- Picking of customer's order are done accuracy and on time by using our branch KIP (CCFOT) customer case on time deliveries.
- Effectively managed all the end-to-end picking, packing and loading processes Ambient (dry stock), Frozen and Chiller stock.
- Ensure all the department managers are more effective and efficiency in their departments
- Ensure all the waste, battery bay and yard are managed properly
- Control of damaged stock by ensuring the staff handling stock with care also when loading and deliveries to the customers as well.
- Ensure freezer and chiller temperatures are in line with HACCP
- Ensuring that inventory is doing daily cycle count, stock rotation, daily exception report, UNALL report and other all inventory reports.
- Managing wall to wall stock take for all the departments to ensure the preparations are done correctly so that all stock sit to the correct locations and the right quantities
- Stock controllers send short dated and expiry report daily, weekly and monthly
- Send daily, weekly and monthly reports to General Manager
- Ensure that OHSA always adhere in the warehouse
- LRA adhere to all staff in the warehouse.
- Oversee warehouse keeping
- Managing overtime and overspending in the warehouse
- (Durban)
- Managed to meet the warehouse KIP deadline to ensure our customers SLA are meet.
- Staff always adhere to the OHSA to ensure no incident occurred during our operations.
- Ensuring the staff are allocated to the right and correct department without carrying out the cost unnecessary.
- To minimize stock losses within the warehouse by ensure the staff handle the c stock with care and pick to the correct location avoiding cross pick and wrong picking.
Contract Manager
T.M Solution
01.2020 - 06.2022
- Detail-oriented office administration, ensuring the UPD/ Clicks as a client is happy with the service, we rendered for them time to time also ensure that administration run smoothly and efficiently.
- Managed over 130 employees with the sites. Ensuring that each employee comply with the client rules and regulations, safety, KPI and Standard Operational procedures.
- Managing and planning daily and weekly staff work schedule and shifts
- Managed all payroll the staff and sign off all invoices pertaining transport cost, overtime cost and pool staff cost including of solving any related problems
- Communicate closely with Head of Operations regarding the needs, concerns, or issue in the site.
- Conduct a disciplinary enquiry when the employee defaulting in his or her duties.
- Plan a training and development of the employees with the SHED to ensure that they are equip enough to meet the KIP and deadlines.
- Ensuring accounts pay out, employee benefits, inventory, and invoicing records were accurately kept.
- Developed relationship with the client, vendors, and guest to present the company in a professional manner.
- Create a spreadsheet for daily, weekly, and monthly presentation to Senior Management.
- To ensure that all staff are present at work time to time if not replacement is provided at the right time.
- Approved all employees Leaves and captured into system for traceability.
- Conduct employee disciplinary hearings and other form of disciplines.
- Build a positive workplace environment and resolve conflicts before its escalated.
- Managed to meet a payments deadline for all the staff in the warehouse including Distribution and logistics departments.
- All staff always adhere to the set KPI to ensure we meet our client SLA and ensuring the staff is allocated to the right and correct department without carrying out the cost unnecessary.
- To minimize stock losses withing the warehouse by ensure the staff pick the correct stock into the right location, right quantity.
Contract Manager
T.M Solution
01.2020 - 06.2022
- Detail-oriented office administration, ensuring the UPD/ Clicks as a client is happy with the service, we rendered for them time to time also ensure that administration run smoothly and efficiently.
- Managed over 130 employees with the sites. Ensuring that each employee comply with the client rules and regulations, safety, KPI and Standard Operational procedures.
- Managing and planning daily and weekly staff work schedule and shifts
- Managed all payroll the staff and sign off all invoices pertaining transport cost, overtime cost and pool staff cost including of solving any related problems
- Communicate closely with Head of Operations regarding the needs, concerns, or issue in the site.
- Conduct a disciplinary enquiry when the employee defaulting in his or her duties.
- Plan a training and development of the employees with the SHED to ensure that they are equip enough to meet the KIP and deadlines.
- Ensuring accounts pay out, employee benefits, inventory, and invoicing records were accurately kept.
- Developed relationship with the client, vendors, and guest to present the company in a professional manner.
- Create a spreadsheet for daily, weekly, and monthly presentation to Senior Management.
- To ensure that all staff are present at work time to time if not replacement is provided at the right time.
- Approved all employees Leaves and captured into system for traceability.
- Conduct employee disciplinary hearings and other form of disciplines.
- Build a positive workplace environment and resolve conflicts before its escalated.
- Managed to meet a payments deadline for all the staff in the warehouse including Distribution and logistics departments.
- All staff always adhere to the set KPI to ensure we meet our client SLA and ensuring the staff is allocated to the right and correct department without carrying out the cost unnecessary.
- To minimize stock losses withing the warehouse by ensure the staff pick the correct stock into the right location, right quantity.
Senior Inbound Manager and 2IC Warehouse Manager
Boxer Superstores
06.2017 - 12.2019
- Managing over 90 staff
- Work hand in hand with Demand Planning Department
- Ensure the stock from the suppliers received according to plan
- Ensure all the suppliers before delivery the loads the orders confirm by Demand Planning
- Act in the capacity of the Warehouse and Distribution Manager when absent or away from base.
- Ensure that the booking slot for order always adhere by Receiving
- All loads booked for the day are completed received as planned
- Receiving Manager, Clerks and Checkers ensure that all loads are checked properly
- Ensure that Receiving Manager managed receiving processes correctly
- Ensure that when loads not confirm Demand Planning well informed
- Ensure all stock configuration managed accordingly
- Receiving Clerks ensure load manifesto vs load system count is correspondent
- Once the load checked and confirm and Good Receive Note is printed put away process initiated
- Compile Daily, Weekly and Monthly report to Supply Chain Executive Managers
- Attend Senior Management meeting for KIP and Business Development
- Ensure that all stock return from out sister superstore received as per planned
- IBT placed from the store lever require the DC to return stock placed on the system
- All the relevant information requires from to DC before the stock return is correct
- Ensure Customer Services Department informed to liaise with store to return stock
- Only stock return from stores to DC it is a good stock with no infestation or expired
- Return Supervisor make sure that all the paperwork corresponds with system IBT
- Stock count to ensure that take place every week and put away once received
- Reduced the shrinkage withing the business from over 1million to 100k withing a specific time, I put receiving, reverse logistics, inventory right processes to ensure their stock is managed effective by count accuracy in the receiving area, effective communication with the suppliers when they change the case, layer and pallets configurations, stock received aligned with the invoices.
- Reverse logistics, no stock received in the DC without proper paperwork. Prior communication should be sent out before the stock has been dispatched from stores level, all the IBT’s should be look at and ensure that all the stock received aligned with IBT, no damaged, shorted, or expired stock received.
- Inventory, daily cycle always count accuracy, no authorization given to the junior staff to right off stock. Stock adjustment should be ONLY done by stock controller or the replenishers to control stock level, mini stock count done every month to maintain the stock overview. Stock missing the investigation should be done in supervisors’ level to ensure no grey areas till the stock found.
Senior Inbound Manager and 2IC Warehouse Manager
Boxer Superstores
06.2017 - 12.2019
- Managing over 90 staff
- Work hand in hand with Demand Planning Department
- Ensure the stock from the suppliers received according to plan
- Ensure all the suppliers before delivery the loads the orders confirm by Demand Planning
- Act in the capacity of the Warehouse and Distribution Manager when absent or away from base.
- Ensure that the booking slot for order always adhere by Receiving
- All loads booked for the day are completed received as planned
- Receiving Manager, Clerks and Checkers ensure that all loads are checked properly
- Ensure that Receiving Manager managed receiving processes correctly
- Ensure that when loads not confirm Demand Planning well informed
- Ensure all stock configuration managed accordingly
- Receiving Clerks ensure load manifesto vs load system count is correspondent
- Once the load checked and confirm and Good Receive Note is printed put away process initiated
- Compile Daily, Weekly and Monthly report to Supply Chain Executive Managers
- Attend Senior Management meeting for KIP and Business Development
- Ensure that all stock return from out sister superstore received as per planned
- IBT placed from the store lever require the DC to return stock placed on the system
- All the relevant information requires from to DC before the stock return is correct
- Ensure Customer Services Department informed to liaise with store to return stock
- Only stock return from stores to DC it is a good stock with no infestation or expired
- Return Supervisor make sure that all the paperwork corresponds with system IBT
- Stock count to ensure that take place every week and put away once received
- Reduced the shrinkage withing the business from over 1million to 100k withing a specific time, I put receiving, reverse logistics, inventory right processes to ensure their stock is managed effective by count accuracy in the receiving area, effective communication with the suppliers when they change the case, layer and pallets configurations, stock received aligned with the invoices.
- Reverse logistics, no stock received in the DC without proper paperwork. Prior communication should be sent out before the stock has been dispatched from stores level, all the IBT’s should be look at and ensure that all the stock received aligned with IBT, no damaged, shorted, or expired stock received.
- Inventory, daily cycle always count accuracy, no authorization given to the junior staff to right off stock. Stock adjustment should be ONLY done by stock controller or the replenishers to control stock level, mini stock count done every month to maintain the stock overview. Stock missing the investigation should be done in supervisors’ level to ensure no grey areas till the stock found.
General Operations Manager
Now Logix Pty Ltd
08.2015 - 04.2017
- To provide leadership
- Control and manage the depot warehouse operation
- Control and utilize to optimum levels the resources available in turn to provide clients with the best possible service at the lowest possible cost
- To control and manage the processes within the distribution centre in line with SOP's
- Compliance with OSHACT- Labour Relations Act and Skills Development Act whilst maintaining sound IR
- Service delivery - on time & in full – accurately
- Ensure customer service is the highest standard and that losses to the company are kept to a minimum
- Always maintain the integrity of the Company
- Effective management and control of stock integrity and associated administration functions with the DC
- Review inventory methods to optimize space/use of assets/service and cost parameters
- To co-ordinate functions to maximize utilization & productivity
- To control and manage the Warehouse process within the distribution centre, co-ordinate the staff and assets in the warehouse
- Compiling & completing all relevant reports related & required regarding stock, returns, damages, KPI's etc
- Support and enforce the business SHEQ and Legal objectives
- Manage employees to perform their tasks/job descriptions ensuring product safety, quality, and integrity
- Encourage employees to highlight incidents of deliberate product pilferages and damage
- Enforce compliance with the listed
- To control and manage the entire distribution (outbound) / transport function, maximizing profit
- To manage the utilization of the fleet to optimum levels
- Interface internally between planning, warehousing, customer service, GRA, Stock Control, Transport, and accounts
- Ensure service delivery on time accurately
- Ensure customer service is of the highest standard and that losses to the company are kept to a minimum
- Determine the most cost-effective way to meet service commitments whilst leveraging saving opportunities through consolidation of vehicle routing and scheduling
- Manage and ensuring all 8 routes with 80 customers within midlands region the service level is above 95%
- Draft the Standard Operational Procedures within the departmental.
- Change the warehouse cold room layout to make it easier the pickets to pick the stock.
- Save time, mileage and deasil from the distribution vehicle side I introduced the routes plan and combine drops going to some route’s direction.
- Change the shift patten to reduced unnecessary labour cost as the customers starting ordered their stock from 8am and cut of time was 11am and the staff was started at 8am then I had to reschedule start up start to 11am till finish.
General Operations Manager
Now Logix Pty Ltd
08.2015 - 04.2017
- To provide leadership
- Control and manage the depot warehouse operation
- Control and utilize to optimum levels the resources available in turn to provide clients with the best possible service at the lowest possible cost
- To control and manage the processes within the distribution centre in line with SOP's
- Compliance with OSHACT- Labour Relations Act and Skills Development Act whilst maintaining sound IR
- Service delivery - on time & in full – accurately
- Ensure customer service is the highest standard and that losses to the company are kept to a minimum
- Always maintain the integrity of the Company
- Effective management and control of stock integrity and associated administration functions with the DC
- Review inventory methods to optimize space/use of assets/service and cost parameters
- To co-ordinate functions to maximize utilization & productivity
- To control and manage the Warehouse process within the distribution centre, co-ordinate the staff and assets in the warehouse
- Compiling & completing all relevant reports related & required regarding stock, returns, damages, KPI's etc
- Support and enforce the business SHEQ and Legal objectives
- Manage employees to perform their tasks/job descriptions ensuring product safety, quality, and integrity
- Encourage employees to highlight incidents of deliberate product pilferages and damage
- Enforce compliance with the listed
- To control and manage the entire distribution (outbound) / transport function, maximizing profit
- To manage the utilization of the fleet to optimum levels
- Interface internally between planning, warehousing, customer service, GRA, Stock Control, Transport, and accounts
- Ensure service delivery on time accurately
- Ensure customer service is of the highest standard and that losses to the company are kept to a minimum
- Determine the most cost-effective way to meet service commitments whilst leveraging saving opportunities through consolidation of vehicle routing and scheduling
- Manage and ensuring all 8 routes with 80 customers within midlands region the service level is above 95%
- Draft the Standard Operational Procedures within the departmental.
- Change the warehouse cold room layout to make it easier the pickets to pick the stock.
- Save time, mileage and deasil from the distribution vehicle side I introduced the routes plan and combine drops going to some route’s direction.
- Change the shift patten to reduced unnecessary labour cost as the customers starting ordered their stock from 8am and cut of time was 11am and the staff was started at 8am then I had to reschedule start up start to 11am till finish.
Warehouse Operations Manager
DHL Supply Chain Pty Ltd
09.2010 - 08.2015
- Manage and guide more than 480 staff in the warehouse, we set all the relevant company policies, procedures and guidelines
- Managing all balance of leave and approve to all the employees in the warehouse including Supervisors and clerks
- Attending a daily Operational Review meeting and to provide support to the Business Unit Manager
- To plan, co-ordinate, supervise and report upon the work activities of the Warehouse Departments
- Provide effective communication, leadership, motivation, training and development to all staff
- To direct, co-ordinate and plan the warehouse operation through effective scheduling of employees, planning of all Warehouse functions, managing and control of employees and its activities
- To optimize all resources to ensure that the Warehouse operation is managed effectively and that the Customers Service Standards are achieved and maintained
- Ensure that all contractual Key Performance Indicators are achieved and maintained in accordance with the Service Level Agreements
- Meet and exceed operational service levels and manage the cost of labour
- Drive and develop team culture
- Delivery of Key performance Indicators
- Compliance with statutory and Company Policies and Procedures
- Managing Industrial Relations
- Change Management
- Quality Control
- Budget Management
- Compliance to Standard Operational Procedures and Working Instruction and to ensure the free flow of goods throughout the distribution centre, thereby ensuring the free flow of work and minimizing any delay to the operation
- Dealing with customers where there are shorts on deliveries
- Conducting interviews where there is a position need to fill in the warehouse
- Active participation in stock counts i.e., Planning, Preparation and managing of counting of stock, doing racking infection every week
- Meet the CCFOT target set by the client on the monthly basic.
- Make sure that the KPI stats are display on the TV board so that everyone who are chasing target can see where the shortfall is to pick up the pace.
- As a Manager and SAP super user with the company to ensure SOP and WI adhere to and make sure work friendly with the users.
- Working in the environment where there is a chemical product was ensuring all the transporters adhere to road safety regulations.
- Aerosol products as such formable are so dangerous need to be handle with care.
- Trained staff who work in the warehouse how to handle aerosol product.
- All transporters arrived on site have all necessary tools to deal with explosion.
- Get a certificate on how to handle a dangerous good product and ISO9000.
- Trained on Hazard Analysis Critical Point (HACP) and Control Critical Point (CCP).
- To have an open-door policy.
Warehouse Operations Manager
DHL Supply Chain Pty Ltd
09.2010 - 08.2015
- Manage and guide more than 480 staff in the warehouse, we set all the relevant company policies, procedures and guidelines
- Managing all balance of leave and approve to all the employees in the warehouse including Supervisors and clerks
- Attending a daily Operational Review meeting and to provide support to the Business Unit Manager
- To plan, co-ordinate, supervise and report upon the work activities of the Warehouse Departments
- Provide effective communication, leadership, motivation, training and development to all staff
- To direct, co-ordinate and plan the warehouse operation through effective scheduling of employees, planning of all Warehouse functions, managing and control of employees and its activities
- To optimize all resources to ensure that the Warehouse operation is managed effectively and that the Customers Service Standards are achieved and maintained
- Ensure that all contractual Key Performance Indicators are achieved and maintained in accordance with the Service Level Agreements
- Meet and exceed operational service levels and manage the cost of labour
- Drive and develop team culture
- Delivery of Key performance Indicators
- Compliance with statutory and Company Policies and Procedures
- Managing Industrial Relations
- Change Management
- Quality Control
- Budget Management
- Compliance to Standard Operational Procedures and Working Instruction and to ensure the free flow of goods throughout the distribution centre, thereby ensuring the free flow of work and minimizing any delay to the operation
- Dealing with customers where there are shorts on deliveries
- Conducting interviews where there is a position need to fill in the warehouse
- Active participation in stock counts i.e., Planning, Preparation and managing of counting of stock, doing racking infection every week
- Meet the CCFOT target set by the client on the monthly basic.
- Make sure that the KPI stats are display on the TV board so that everyone who are chasing target can see where the shortfall is to pick up the pace.
- As a Manager and SAP super user with the company to ensure SOP and WI adhere to and make sure work friendly with the users.
- Working in the environment where there is a chemical product was ensuring all the transporters adhere to road safety regulations.
- Aerosol products as such formable are so dangerous need to be handle with care.
- Trained staff who work in the warehouse how to handle aerosol product.
- All transporters arrived on site have all necessary tools to deal with explosion.
- Get a certificate on how to handle a dangerous good product and ISO9000.
- Trained on Hazard Analysis Critical Point (HACP) and Control Critical Point (CCP).
- To have an open-door policy.
Warehouse Supervisor
Nestle South Africa
03.2005 - 03.2009
- Manage and guide subordinates in a day-to-day operations activities more than 90 employees within a Warehouse department and set all the rules and relevant warehouse policies and procedures
- Review on regular basic tasks delegated to the subordinates via reporting and tasks spreadsheets
- Manage leave balance, code of conduct, time sheet, overtime on Kronos and SAP
- Manage the training requirement and general issues of all subordinates
- Maintains progressive discipline as per the company policies within the warehouse
- Attending daily production planning meetings based on stock and resources issues
- Interface extensively with other section within warehouse department such as receiving, good return area transport and freight
- Ensure that data accuracy and real time data capturing
- Submitting all the report to the warehouse Manager on portfolio collates and report on all stock issues and stock count activities, verifies all the storage type when there is a stock missing
- Assist with certain projects as commandeered by Head of Department. Mange all globe requirements pertaining to the warehouse related issues
- Maintains a health and safety environment within the warehouse department also conducting the racking inspections every week
- Firstly, better understanding on how to be handling Warehouse and distribution processes.
- Moved from manual picking to system driven processes.
- Get more experience on warehousing sector.
- Managing quite a few people in the operation.
- Get more knowledge and skills by working in deferent department with the warehouse and distribution for the first time in the sector.
Warehouse Supervisor
Nestle South Africa
03.2005 - 03.2009
- Manage and guide subordinates in a day-to-day operations activities more than 90 employees within a Warehouse department and set all the rules and relevant warehouse policies and procedures
- Review on regular basic tasks delegated to the subordinates via reporting and tasks spreadsheets
- Manage leave balance, code of conduct, time sheet, overtime on Kronos and SAP
- Manage the training requirement and general issues of all subordinates
- Maintains progressive discipline as per the company policies within the warehouse
- Attending daily production planning meetings based on stock and resources issues
- Interface extensively with other section within warehouse department such as receiving, good return area transport and freight
- Ensure that data accuracy and real time data capturing
- Submitting all the report to the warehouse Manager on portfolio collates and report on all stock issues and stock count activities, verifies all the storage type when there is a stock missing
- Assist with certain projects as commandeered by Head of Department. Mange all globe requirements pertaining to the warehouse related issues
- Maintains a health and safety environment within the warehouse department also conducting the racking inspections every week
- Firstly, better understanding on how to be handling Warehouse and distribution processes.
- Moved from manual picking to system driven processes.
- Get more experience on warehousing sector.
- Managing quite a few people in the operation.
- Get more knowledge and skills by working in deferent department with the warehouse and distribution for the first time in the sector.
Clerk & Storeman
Cyclone Construction
06.1996 - 06.1997
- Placing of order with different material supplier
- Issuing store items to the staff
- Receiving of purchased stock and signed off the invoices
- Planning and labour distribution
- Learned on how to meet a deadlines.
- Ensure that all the labour timesheets are submitted to payments every second week.
- Ensuring that the materials delivered on time on the site.
- Daily stock takes balancing to ensure that there is no missing of stock.
- Ensure that all the stock brought back their working tools before shift end.
- Capturing and managing all the suppliers’ invoices for payments.
Clerk & Storeman
Cyclone Construction
06.1996 - 06.1997
- Placing of order with different material supplier
- Issuing store items to the staff
- Receiving of purchased stock and signed off the invoices
- Planning and labour distribution
- Learned on how to meet a deadlines.
- Ensure that all the labour timesheets are submitted to payments every second week.
- Ensuring that the materials delivered on time on the site.
- Daily stock takes balancing to ensure that there is no missing of stock.
- Ensure that all the stock brought back their working tools before shift end.
- Capturing and managing all the suppliers’ invoices for payments.
Education
Matric -
Zibukezulu High School
01.1994
Labour Leadership Development National Certificate - NQF 4
DUT
Labour Leadership Development National Certificate - NQF 5
Natal Technikon
Introduction to Compute N4 Programme - undefined
Kzn Mid-Tech College
Peer Aids Educator Certificate - undefined
Aid For Aids Management
Dismissals & Grievances Certificate - undefined
Ditsela
Job Safety Analysis Certificate - undefined
Occupational SHE Risk Management Solutions
Operate Lift Trucks Certificate of Competence - undefined
Rankin Training Solution
Specialist Operations Management - NQF 6
DUT
Generic Management Certificate - NQF 5
Bright Ideas Training
Matric - undefined
Zibukezulu High School
01.1994
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Lotus
- PowerPoint
- SAP system
- Data Capturing
- Timecard (Kronos)
- BoMM
- High Jump
- KNAPP
- Great Plain
- Click Thru
- Prisom
- Leadership Skills
- Industrial labour structures
- Labour relations issues
- Negotiations
- Collective bargaining processes
- Consultation processes
- Disciplinary enquiry
- Target & Best Fit selection
- Recruiting and selecting processes
- Standard Operational Procedure (SOP)
- Working Instruction
- Safety Workplace Procedure
- Leadership and Management Skills
- DILO (Day In Live Of)
- UAT (User Acceptant Training)
Languages
English
Isizulu
IsiXhosa
IsiNdebele
Personal Information
- Notice Period: 30 Days
- Gender: Male
- Nationality: South African
- Driving License: Yes + Own Transport
- Availability: 30 Days
Training Education
- Zibukezulu High School, Matric, 1994-01-01
- Indumiso Technical College, Industrial Confectionery and Manufacturing N2
- DUT, Labour Leadership Development National Certificate at NQF 4
- Natal Technikon, Labour Leadership Development National Certificate at NQF 5
- Kzn Mid-Tech College, Introduction to Compute N4 Programme
- Aid For Aids Management, Peer Aids Educator Certificate
- Ditsela, Dismissals & Grievances Certificate
- Occupational SHE Risk Management Solutions, Job Safety Analysis Certificate
- Rankin Training Solution, Operate Lift Trucks (Forklift and Power Pallet Lift Truck) Certificate of Competence
- DUT, Specialist Operations Management NQF 6 (Not Completed)
- Bright Ideas Training, Generic Management Certificate NQF 5
- South African Labour Guide, Investigation and Initiation of Misconduct at Disciplinary Hearings Advanced Training Certificate
- Safeguard Fire Security, Fire Training Course Certificate
- St John, First Aid Level 1 Certificate
- Pors Process Consulting, Labour Relations Program Certificate
- M-Theory Consulting, Quality Awareness and ISO 9001:2015 Certificate
Community Development Involvement
- Involved in various social projects and leadership positions within Pietermaritzburg region since 1991.
- Worked closely with Siyaphila (NGO) dealing with people living with HIV/Aids in the PMB region.
- Chairperson of the Nestle Community development Activity group.
- Currently chairperson of the Imbali Gospel Music Association.
- Director of the Divine group and Living Sound.
- Executive Managing Director of the Pietermaritzburg Unique Invitation.
- Executive Secretary General of the uMgungundlovu Art & Culture Council.
Phone
+27, 61 324 7856
Ee Status
Black Male
Own Transport
Yes
Timeline
Distribution Manager
Ndabase Printing Solutions
07.2023 - Current
Distribution Manager
Ndabase Printing Solutions
07.2023 - Current
Warehouse Manager
Bidfood South Africa
07.2022 - 06.2023
Warehouse Manager
Bidfood South Africa
07.2022 - 06.2023
Contract Manager
T.M Solution
01.2020 - 06.2022
Contract Manager
T.M Solution
01.2020 - 06.2022
Senior Inbound Manager and 2IC Warehouse Manager
Boxer Superstores
06.2017 - 12.2019
Senior Inbound Manager and 2IC Warehouse Manager
Boxer Superstores
06.2017 - 12.2019
General Operations Manager
Now Logix Pty Ltd
08.2015 - 04.2017
General Operations Manager
Now Logix Pty Ltd
08.2015 - 04.2017
Warehouse Operations Manager
DHL Supply Chain Pty Ltd
09.2010 - 08.2015
Warehouse Operations Manager
DHL Supply Chain Pty Ltd
09.2010 - 08.2015
Warehouse Supervisor
Nestle South Africa
03.2005 - 03.2009
Warehouse Supervisor
Nestle South Africa
03.2005 - 03.2009
Clerk & Storeman
Cyclone Construction
06.1996 - 06.1997
Clerk & Storeman
Cyclone Construction
06.1996 - 06.1997
Labour Leadership Development National Certificate - NQF 4
DUT
Labour Leadership Development National Certificate - NQF 5
Natal Technikon
Introduction to Compute N4 Programme - undefined
Kzn Mid-Tech College
Peer Aids Educator Certificate - undefined
Aid For Aids Management
Dismissals & Grievances Certificate - undefined
Ditsela
Job Safety Analysis Certificate - undefined
Occupational SHE Risk Management Solutions
Operate Lift Trucks Certificate of Competence - undefined
Rankin Training Solution
Specialist Operations Management - NQF 6
DUT
Generic Management Certificate - NQF 5
Bright Ideas Training
Matric - undefined
Zibukezulu High School
Matric -
Zibukezulu High School