Summary
Overview
Work History
Education
Skills
Accomplishments
Development Skills And Computer Skills
Knowledge Skills And Competencies
Leadership Skills
Work Tel
Personal Information
Identity No
Timeline
Generic

Mduduzi Innocent Duze

Branch Manager
Empangeni

Summary

I have obtained my ND in Cost and management accounting at Durban University of Technology, and I am current Doing Last Three Modules for B-Tech in Cost and Management Accounting. I am a Business Accountant in Practice (SA) under Southern African Institute for Business Accountants body and Tax Technician (SA) under the body of South African Institute of Tax Professionals. I also did RE (I) at the Leselo examination body.

I’m willing to learn new things every day as I grow with your organization. I’m individual have Six years Management experience at Ithala and 10 years working for Ithala performing branch operation, Ithala key control, code of baking practice, bank procedure and policies. I have tactical skills, political skills, personality skills and interpersonal skills I use those skills to achieve my goals and company objective. Always I plan my work, organize, lead and monitor any deviation, with fresh challenges, great and rewarding teamwork, company that will challenge me to give the best that my mind can possibly offer.

In addition, from what I gained during my experience I can offer to do the following of which I gained from my work experience and knowledge: * NCA, FICA, CPA, PFMA, and Manage saving, Market Ithala product and services, Produce reports *Can work under pressure and diligently. *Able to work with many people as a team. *Always do things on time and in an accepted manner.

I would welcome the opportunity to discuss my application at the interview and look forward to hearing from you.

Overview

1809
1809
years of professional experience
18
18
years of post-secondary education

Work History

BRANCH MANAGER (CURRENT JOB)

ITHALA LIMITED soc
Ndumo
06.2013 - Current
  • GROW CLIENT BASE, CLIENT RETENTION, SELL ITHALA PRODUCTS
  • TREASURY HOLDER EXPERIENCE, TELLER BALANCING, CASH FORCUS, TELLER FUNCTION, RISK MANAGEMENT, SALES CHANPION, BARNCH MANAGER FUNCTION, USER ROLE ALLOCATED, START AND END OF DAY OR MONTHY, DAILY REPORT, ATM LOADING AND BALANCING, KNOWLEDGE OF BRANCH OPERATION, FIAS, PFMA AND FICA, Manage savings, branch operations, resources and client queries
  • Market Ithala products and services
  • Manage branch sales and profitability
  • Manage client relationship
  • Ensure FICA/FAIS compliance of all operations within the Branch
  • Implement procedures and key controls
  • Produce reports
  • Manage all aspects of administration, including compilation of capital budgets and management information and maintenance of records
  • Manage all aspects of Human Resources
  • Boosted branch revenue by strategically analyzing market trends and aligning financial products to customer needs.
  • Optimized operational efficiency by adopting cutting-edge banking technologies, resulting in smoother transaction processes.
  • Pioneered adoption of mobile banking services, expanding customer access and convenience.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
  • Elevated staff morale and productivity by introducing system of rewards and recognition for outstanding performance.
  • Enhanced branch visibility and market presence by orchestrating community engagement initiatives.
  • Increased customer satisfaction with personalized banking solutions, tailoring services to meet individual financial goals.
  • Facilitated seamless integration of new financial products, broadening portfolio offered to clients.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Developed strategic plans for day-to-day financial operations.
  • Performed banking, business administration and financial tasks to guarantee five-star service for clients.
  • Complied with established internal controls and policies.

BUSINESS ACCOUNTANT IN PRACTICE (SA) (Part Time Jo

KHAWULEZA TAX PRACTITIONER AND CONSULTING
Ndumo
02.217 - Current
  • VAT Recovered at Municipality, Processing cash books, Bank reconciliation, Processing monthly voices, General ledger accounts, Vat processing, Payroll processing (20 employees), Monthly trial balance, Monthly management accounts, Access to accounting letter, Monthly VAT reports, Annual financial statement (full set), Ratio analysis, Annual trial balance, Access to annual accounting letter, (Turnover letters), Tax Clearance Certificates, Income Tax Report/Tax Computation/ITA34, Provisional Tax Compliance (IRP6s), Annual Income Tax Compliance (IT14/ITR14), Submissions of CIPC returns, Submissions of Tax Clearance to CIDB others, Vat compliance every two months, Direct consulting (by appointment), Email and telephone consulting, Interpretation of Financial Statements, Tax planning, Professional support on day-to-day business issues
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
  • Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
  • Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
  • Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
  • Prepared and filed tax forms to meet needs of customers.
  • Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
  • Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
  • Enhanced financial decision-making capabilities by providing timely, accurate information to management through regular performance reports.
  • Collaborated with external auditors during the annual audit process to provide necessary documentation and address any concerns or findings promptly.
  • Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
  • Reduced outstanding accounts receivable by developing and enforcing stricter credit control policies.
  • Optimized cash flow management, ensuring adequate liquidity for operational needs without compromising investment opportunities.
  • Facilitated smoother audit processes by maintaining organized and comprehensive financial documentation.
  • Ensured accurate and timely payroll processing for over 200 employees, maintaining employee satisfaction and compliance with labor laws.
  • Streamlined monthly financial reporting processes, significantly reducing time required for report generation and analysis.
  • Improved budget forecasting accuracy with detailed variance analysis between actual and budgeted figures.
  • Enhanced team productivity and knowledge by leading regular training sessions on accounting best practices and software updates.
  • Improved financial decision-making by creating comprehensive financial models and forecasts.
  • Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
  • Contributed to enhanced revenue growth by analyzing revenue streams and identifying underperforming areas.
  • Played key role in financial planning and analysis, contributing to company's long-term financial strategy.
  • Led successful integration of financial systems following merger, ensuring continuity and accuracy of financial reporting.
  • Reduced financial risks by implementing robust internal controls and monitoring mechanisms.
  • Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
  • Supported strategic decision-making by providing accurate and timely financial reports to executive management.
  • Conducted detailed cost-benefit analyses for proposed projects, guiding senior management in making informed investment decisions.
  • Identified significant tax savings opportunities by conducting in-depth research on applicable deductions and credits.
  • Assisted in successful negotiation of terms with vendors and suppliers, improving company's cost-efficiency.
  • Implemented new accounting software, leading to more efficient financial data management and reporting.
  • Provided journal entries and performed accounting on accrual basis.
  • Prepared working papers, reports and supporting documentation for audit findings.
  • Maintained integrity of general ledger and chart of accounts.
  • Tracked funds, prepared deposits and reconciled accounts.
  • Compiled general ledger entries on short schedule with 100% accuracy.
  • Used accounting software to issue tax returns and prepare consolidated reports.
  • Reviewed accounts, resolved coding areas, and tracked recurring expenses for accrual entry.
  • Trained new employees on accounting principles and company procedures.
  • Diminished outstanding debts by analyzing accounts for issues.
  • Cooperated with senior leaders to create operating budgets and initiate financial planning.
  • Developed financial models to assess and analyze financial performance of clients.
  • Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
  • Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
  • Found tax solutions to complicated tax issues or errors from incorrect tax filings.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.

BANKER SALES

NED BANK ESHOWE
Eshowe
03.2011 - 05.2013
  • GROW CLIENT BASE, CLIENT RETENTION, MEET SALES TARGETS
  • CROSS SELLING, MARKETING, PROMOTIONS, HANDLE CUSTOMER QUERIES, NED DELICATE, MONTHY SURPRISE, DAILY REPORT AND MONTHLY REPORT, FICA ESCALATION
  • Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
  • Developed and maintained strong customer relationships, providing exceptional service and advice.
  • Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
  • Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Proactively identified potential fraud or suspicious activity, taking appropriate action to protect client accounts and bank assets.
  • Strengthened customer relationships by organizing financial planning workshops, leading to increased loyalty and account retention.
  • Initiated cross-selling strategy that significantly increased uptake of additional banking products and services.
  • Conducted thorough risk assessments for loan applications, significantly reducing bank's exposure to bad debts.
  • Improved team productivity with implementation of new software for tracking customer interactions and transactions.
  • Managed high-value accounts, ensuring personalized service that resulted in maintained balances and satisfied clients.
  • Analyzed daily financial transactions to ensure accuracy and integrity of bank's financial records.
  • Designed and implemented client feedback system to identify areas for improvement, leading to enhanced service delivery.
  • Developed financial models to predict future market trends, aiding in strategic planning and investment decisions of bank.
  • Established rapport with new clients to increase satisfaction and loyalty.
  • Calculated fees due, interest and change for customer transactions.
  • Executed wire transfers, stop payments and account transfers.
  • Performed account maintenance by closing out accounts and changing customer addresses.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.

Sales Consultant

FNB
Jozini
01.2011 - 10.2011
  • Exceeding the targeted sales quotas, To maintain customer relationships after the sale, To manage a sales territory, Marketing products and services, Making sales calls and get in touch with prospective and existing customers, To create a customer base, Individual attention to the customers, He should keep records of all dealings with customers, regardless of the effect of a sale, To remain updated on product knowledge, Seeks opportunities to consistently learn and train, To develop creative sales techniques
  • Client services excellent, granting loan, opening of saving account, Funeral plan, FICA Compliant, company presentation, data capturing
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Followed up with existing customers to provide additional support and address concerns.
  • Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Maximized customer retention by resolving issues quickly.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
  • Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Set and achieved company defined sales goals.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.
  • Informed customers of promotions to increase sales productivity and volume.
  • Contributed to team objectives in fast-paced environment.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Met existing customers to review current services and expand sales opportunities.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Achieved or exceeded company-defined sales quotas.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Contributed to event marketing, sales and brand promotion.
  • Maintained current knowledge of evolving changes in marketplace.
  • Developed, maintained and utilized diverse client base.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Consulted with businesses to supply accurate product and service information.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Built diverse and consistent sales portfolio.
  • Stayed current on company offerings and industry trends.
  • Generated advertising brochure for vendor use.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Agent

Gemini Equities
Westville
03.2008 - 06.2010
  • Sale a Trading Package, recruitment A New client Want start trading, organized company promotions, Team player and Leader, Invoicing for cash receive, Opening up overseas Trading account for CLIENT, Support trading group, Retail Trader to International stock Markets, Make a presentation for a new client, filling forms for international investment, send forms to SARS for approver application for (foreign investment)
  • Informed clients of policies and procedures.
  • De-escalated and resolved customer complaints with punctual, polite and professional service.
  • Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
  • Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
  • Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
  • Streamlined internal processes for improved efficiency and productivity within the agency.
  • Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
  • Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
  • Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
  • Boosted team productivity by implementing collaborative communication platform.
  • Analyzed competitive landscape to adjust strategies and stay ahead in market.
  • Facilitated training sessions for new agents, elevating overall team performance.
  • Conducted regular performance reviews with team members to identify areas for development.
  • Enhanced client portfolio by identifying and securing new partnerships.
  • Leveraged CRM software to track client interactions and identify sales opportunities.
  • Negotiated favorable terms in client contracts, safeguarding company interests.
  • Fostered relationships with industry stakeholders to enhance market positioning.
  • Streamlined documentation process, reducing turnaround time for contract approvals.
  • Initiated digital marketing campaign to increase brand visibility.
  • Oversaw compliance with regulatory requirements, maintaining company's reputation.
  • Increased customer satisfaction with personalized follow-up strategies.
  • Optimized scheduling system to ensure timely follow-ups with potential leads.
  • Piloted customer loyalty program, resulting in increased repeat business.
  • Conducted market analysis to pinpoint client needs, leading to tailored service offerings.
  • Tailored communication strategies to different client segments, improving engagement.
  • Coordinated with cross-functional teams to ensure seamless service delivery.
  • Orchestrated client meetings to discuss and refine service delivery, enhancing client retention.
  • Developed referral program that significantly expanded client base.
  • Implemented feedback system to gather client insights, driving continuous improvement.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Developed new business and managed new and existing clients.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
  • Prepared and presented contracts and other legal documents to clients.
  • Negotiated contracts with buyers and sellers to maximize customer savings.

RECEPTIONIST

DURBAN UNIVERSITY OF TECHNOLOGY
Durban
01.2005 - 12.2007
  • USING INTEGRATED TERTIARY SOFTWARE TO PROCESS STUDENT REGISTRATION, CREATE STUDENT PROFILE, CREATE STUDENT NUMBER, PRINT STUDENT ACCADEMIC AND RAINBOW FORM, AND REGISTER new and enrolling students
  • Implement registration corrections and updates
  • Respond to inquiries, Maintain records of both active and non-active students, Undertake data capturing, Maintain student records, Validate and correct student data
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Corresponded with clients through email, telephone, or postal mail.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
  • Maintained confidentiality of information regarding clients and company.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
  • Maintained visitor log for entering and leaving facility for security purposes.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
  • Assisted with planning office events and meetings for smooth execution.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
  • Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
  • Strengthened vendor relationships through regular communication and timely coordination of services.
  • Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
  • Supported company correspondence by drafting and distributing memos and emails.
  • Assisted in event planning and execution, ensuring seamless operation of company functions.
  • Improved data privacy compliance with meticulous management of sensitive information.
  • Helped maintain office security by monitoring visitor access and issuing badges.

Education

High School Diploma -

Mashalaza High School
Kwa Ngwanase
01.2002 - 03.2007

REGULATORY EXAMINATION CERTIFICATE - BOARD EXAM IN FINANCIAL ADVISOR

LESELO (FINANCIAL SERVICE BOARD)
Durban
01.2011 - 12.2012

Bachelor of Technology - Cost and management accounting

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
Durban
01.2025 - Current

National Diploma - Cost and Management Accounting

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
Durban
01.2005 - 10.2010

National Higher Certificate - Cost And Management Accounting

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
Durban
01.2006 - 12.2009

Certificate of Business Administrator - Business Accountancy

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
Durban
01.2005 - 12.2005

Skills

  • NEDBANK SYSTEMS

  • BP

  • NTE

  • IBS

  • SIYEZA

  • CAN

  • PASTEL ACCOUNTING

  • QUICK BOOK

  • INTEGRATED TERTIARY SOFTWARE

  • MS OFFICE WORD

  • MS ACCESS

  • MS EXCELL

  • MS OUTLOOK

  • MS PUBLISH

  • INSTALL AND UNINSTALL PROGRAMS

  • OPERATION SYSTEM

  • HARDWARE INSTALLATION

  • FNB HOGAN SYSTEM

  • FNB LINEX SYSTEM

  • FNB FINIX SYSTEM

  • ITHALA WINET SYSTEM

  • ENTERPRISE AND PERSONAL LOAN

  • First Level Regulatory Exam

  • FAIS compliant

  • Knowledge of Code of Banking Practice

  • Sound knowledge of FICA

  • NCA

  • PFMA

  • Treasury Regulations Acts

  • Computer Literate

  • Excellent negotiation skills

  • Obtaining and following-up on leads

  • Good verbal and written communication skills

  • Good numeracy skills

  • Excellent Interpersonal Skills

  • Leadership Skills

  • Supervisory Skills

Problem-solving

Customer service and care

Positive attitude

Clear communication

Customer complaint resolution

Problem-solving skills

Critical thinking

Organizational skills

Performer promotion

Call management

Marketing management

Customer needs determination

Event promotion

Relationship building

Lead prospecting

Contract negotiations

Stress management

Customer service

Branch operations management

Coaching and mentoring

Sales development

Relationship building and management

Employee development

Business development expertise

Performance reviews

Team player

Customer relationships

Staff management

Work prioritization

Business development

Decision-making

Team supervision

Operational reports

Staff supervision

Excellent work ethic

Sales management

Sales professional

Operations management

Cash handling expertise

Strong team-builder

Interviewing and hiring

Staff training

Excellent time management skills

Client relationship management

Process improvement

Marketing

Sales planning

Cash handling

Risk mitigation

Strategic planning

Goals and performance

Proficient in MS office

Attention to detail

Financial oversight

Staff development

Friendly

Account review

Revenue generation

Verbal/written communication

Approachable

Proficient in [software program]

Staff recruitment

Banking

Collections

Conflict resolution

Bank security expert

Financial services

Loans

Relationship management

Business planning

Market research

Human resources

Sales expertise

Client acquisition

Public speaking

Project management

Financial administration

Training and development

FHA loan process background

Regulatory compliance

Information management

Key performance indicators

Risk analysis

Documentation

Product training

Security and safety protocols

Financial analysis

Event planning

Community relations

Loan documentation

Information security

Investment guidance

Financial advising

Bottom line loanmaster loan servicing

Accounts receivable

Accounts payable

Knowledge of equifax application engine

Federal regulations

Resourceful nature

Upselling and cross selling

Deductive reasoning

Multi-tasking

Staffing optimization

Customer and vendor relations

Delivery fleet management

Reporting

document flow coordination

Basic mathematical aptitude

Employee monitoring

Safety protocol

Strong interpersonal skills

Financial analysis and planning

Dependable

People-oriented

Policy formulation

Shift scheduling

Accomplishments

  • SAIBA, Business Accountant practice (sa)
  • SAIT, Tax technician (sa)
  • Love Life Motivational Programme, Certificate of motivational Programme
  • African Bank, Personal Money Management

Development Skills And Computer Skills

  • Nedbank Systems
  • BP
  • NTE
  • IBS
  • SIYEZA
  • CAN
  • Pastel Accounting
  • Quick Book
  • Integrated Tertiary Software
  • MS Office Word
  • MS Access
  • MS Excel
  • MS Outlook
  • MS Publish
  • Install and Uninstall Programs
  • Operation System
  • Hardware Installation
  • FNB Hogan System
  • FNB Linex System
  • FNB Finix System
  • Ithala Winet System
  • Enterprise and Personal Loan

Knowledge Skills And Competencies

  • First Level Regulatory Exam & FAIS compliant
  • Knowledge of Code of Banking Practice
  • Sound knowledge of FICA, NCA, PFMA & Treasury Regulations Acts
  • Computer Literate (Ms Word, Ms Excel, Ms PowerPoint, Internet and Email)
  • Excellent negotiation skills
  • Obtaining and following-up on leads (Short-Term)
  • Good verbal and written communication and numeracy skills
  • Excellent Interpersonal, Leadership and Supervisory Skills
  • Ability to attend to queries and follow ups
  • Ability to work under pressure
  • ATM and Treasury Custodian
  • Companies Act and the Public Finance Management Act
  • GAAP/IFRS
  • Taxation Act (Income Tax, PAYE, SDL, VAT etc)
  • Auditing Procedures (internal & External)
  • Financial Models and Tools
  • Project Management
  • Business understanding
  • Payroll Accounting
  • Preparation of Policies and Procedures
  • Budgeting
  • Forecasting
  • Working Capital Management
  • Procurement Act and procedures

Leadership Skills

  • Class Representative (Prefect), B-Tech in Cost and Management Accounting, Durban University of Technology, 2010
  • Team Leader for Gemini Equities Agent, 2008

Work Tel

0355910037

Personal Information

  • Disability: NONE
  • Ethnicity: African
  • License: C1
  • Criminal Offences: None
  • Date of Birth: 01/19/86
  • Gender: Male
  • Nationality: South African
  • Marital Status: Married

Identity No

8601195713083

Timeline

Bachelor of Technology - Cost and management accounting

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
01.2025 - Current

BRANCH MANAGER (CURRENT JOB)

ITHALA LIMITED soc
06.2013 - Current

BANKER SALES

NED BANK ESHOWE
03.2011 - 05.2013

Sales Consultant

FNB
01.2011 - 10.2011

REGULATORY EXAMINATION CERTIFICATE - BOARD EXAM IN FINANCIAL ADVISOR

LESELO (FINANCIAL SERVICE BOARD)
01.2011 - 12.2012

Agent

Gemini Equities
03.2008 - 06.2010

National Higher Certificate - Cost And Management Accounting

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
01.2006 - 12.2009

RECEPTIONIST

DURBAN UNIVERSITY OF TECHNOLOGY
01.2005 - 12.2007

National Diploma - Cost and Management Accounting

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
01.2005 - 10.2010

Certificate of Business Administrator - Business Accountancy

DURBAN UNIVERSITY OF TECHNOLOGY-DBN CAMPUS
01.2005 - 12.2005

High School Diploma -

Mashalaza High School
01.2002 - 03.2007

BUSINESS ACCOUNTANT IN PRACTICE (SA) (Part Time Jo

KHAWULEZA TAX PRACTITIONER AND CONSULTING
02.217 - Current
Mduduzi Innocent DuzeBranch Manager