MCVALDO VAKAI
Waiter And Bartender
Cape Town
Summary
Focused and reliable waiter and bartender with high enthusiasm and extensive knowledge of food and beverage safety practices. Proven history of excellent customer service and multitasking skills. Dedicated to accuracy and streamlining systems for productive teamwork.
Overview
5
5
years of professional experience
Work History
Waiter and Bartender
Fountains Hotel Cpt
Cape Town CBD
02.2024 - 09.2024
- Acquired great knowledge on food and wine pairing.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Checked guests' identification before serving alcoholic beverages.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender
Salute Bars and Events
22b Section Street, Paardein Eiland
03.2022 - 02.2024
- Acquiring experience and skills working with clients in a fast-pace environment
- Recognized for maintaining excellent customer service all the time
- Ensure the bar is well-stocked with ice, glasses, and alcohol during busy shifts.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Prepared garnishes by evenly slicing and pitting
- Practiced safe work habits, by consistently following MSDS and OSHA standards.
Restaurant Waiter
Signal Gun
Willie Van Schoor Dr, Bellville Park, Cape Town, 7530
12.2019 - 11.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Bartending Certificate - Bartender
Salute Bar Academy
22b Section Street, Paardein Eiland 02.2024
High School Certificate - Science Education
Victoria High School
Zimbabwe, Masvingo10.2019
Skills
Hospitality service expertise
References
Hospitality Evolved, Fountains Hotel
Chantel, staff manager :
+27 63 424 8631
Salute Bars and Events SA
Taryn, staff manager :
+27 79 564 7528
Sean Van Ruuyen, bar manager :
+27 71 682 6895
Languages
English
Upper intermediate (B2)
Shona
Advanced (C1)
Xhosa
Upper intermediate (B2)
Timeline
Waiter and Bartender
Fountains Hotel Cpt
02.2024 - 09.2024
Bartender
Salute Bars and Events
03.2022 - 02.2024
Restaurant Waiter
Signal Gun
12.2019 - 11.2021
Bartending Certificate - Bartender
Salute Bar Academy
High School Certificate - Science Education
Victoria High School
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