Mcebo Mavuso
Johannesburg, Midrand
Summary
Sales and operations professional with expertise in B2C and B2B sales, focusing on lead generation, client acquisition, and relationship management. Skilled in CRM and prospecting tools such as Salesforce, Lusha, and Apollo. Extensive background in call center sales, marketing support, and customer service, contributing to business development initiatives. Proactive and adaptable, consistently driving performance and results. Results-driven professional with 3+ years' experience in B2B/B2C cold calling, lead generation, and sales support. Utilises CRM tools like Salesforce and HubSpot to track interactions and manage pipelines, boosting conversions. Recognised for adaptability and strong communication skills, consistently exceeding targets in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Sales Development Representative
Sirvify
Johannesburg, South Africa
09.2025 - 12.2025
- Scheduled and conducted follow-up meetings to move prospects through the sales funnel effectively.
- Managed and nurtured leads through the sales pipeline, progressing them from initial contact to qualification.
- Utilised CRM software to track interactions, ensuring accurate record-keeping and efficient lead management.
- Identified and pursued new business opportunities through strategic prospecting and cold calling.
- Utilised CRM software to track sales progress and identify areas for improvement.
- Actively participated in weekly sales meetings, offering insights and strategies to drive sales forward.
- Established leads through industry networking events, trade shows and LinkedIn and developed prospects.
- Developed engaging sales pitches to promote products and services of company.
Lead Development Representative
Surtech
06.2024 - 08.2025
- Prospect Identification
- Lead Qualification
- Inbound Lead Management
- Target Achievement
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Managed and maintained customer relationship management CRM systems to track interactions and sales.
- Achieved service time and quality targets.
Sales Consultant
Gen X Institution
06.2023 - 03.2024
- Customer Service
- Consistently achieved or surpassed sales targets.
- Customer Relationship Management
- Handling demo meetings
- Achieved company targets by implementing successful sales strategies.
Barman/Waiter
GH on Festival
10.2023 - 02.2024
- Greeting customers and taking orders
- Upselling and recommendations
- Knowledge of bar operations
Temporary Marketing & Admin Assistant
Uni Stay Accommodation Agency
Johannesburg
02.2021 - 04.2021
- Promote businesses services and brand
- Identify potential customers
- Assist customers with paperwork
- Coordinating student accommodation according to budget and distance to school
Education
Logistcs and supply chain Management -
University of Johannesburg
08.2025
Matric -
Hoerskool Gneneraal Hertzog
Emalahleni, Mpumalanga01.2019
Skills
- Sales & Customer Engagement
- Customer service
- Sales strategy
- Prospect identification
- Relationship management
- Marketing & Promotion
- Administration & Organization
- Communication
- Logistics & Strategic Planning
- Problem-Solving
- Driven & Goal-Oriented
- Social & Persuasive
- Team Player
- Analytical & Strategic Thinker
- Adaptable & Resilient
- CRM Software proficiency
- Complaint resolution
- Solution based selling
Custom Section
- Driven & Goal-Oriented - Passionate about career growth in sales, logistics, and business strategy.
- Social & Persuasive - Good at building rapport, an important trait in sales and networking.
- Team Player - Works well with others, evident from rugby and customer-facing roles.
- Analytical & Strategic Thinker - Interest in planning and logistics shows a structured mindset.
- Adaptable & Resilient - Experience in various industries shows the ability to learn quickly and thrive.
Personal Information
Gender: Male
Timeline
Sales Development Representative
Sirvify
09.2025 - 12.2025
Lead Development Representative
Surtech
06.2024 - 08.2025
Barman/Waiter
GH on Festival
10.2023 - 02.2024
Sales Consultant
Gen X Institution
06.2023 - 03.2024
Temporary Marketing & Admin Assistant
Uni Stay Accommodation Agency
02.2021 - 04.2021
Logistcs and supply chain Management -
University of Johannesburg
Matric -
Hoerskool Gneneraal Hertzog