Mbuyiseni Keith Mashile

Dynamic IT professional with extensive experience at Konica Minolta Highveld, excelling in network troubleshooting and remote desktop support. Proven track record in enhancing print quality and optimizing workflows. Adept at technical documentation and delivering exceptional customer service, ensuring seamless operations and high user satisfaction. Knowledgeable Hardware Technician adept at identifying problems and providing solutions to ensure that all computer systems and network components work efficiently. Demonstrated expertise in records management and installation activities. Ready to apply skills and many years' experience to new position. Diligent Hardware Technician successful in developing strategies to meet hardware needs. Analytical thinker keen to solve complex problems. Dedicated to providing training and support to end-users to facilitate computer operations. Leverages many years of experience in new position. Skilled Printer Technician with strong background in diagnosing and resolving printer-related issues. Possess advanced knowledge of printer hardware, software, and network troubleshooting. Known for quick problem-solving skills and ability to provide high-quality customer service. Contributed to improving operational efficiency in previous roles by implementing preventive maintenance procedures.

• Bytes Document Solution, Docu-care operator, monitor printing facilities, maintain Xerox MFD, assist students with printing and other technical issues, handle customer care line for internal logged calls
• Bytes Document Solutions (Isando), Automation System Support Technician (Analyst), Install Xerox MFD printers, Activate standard key, Set up the printer services on a print server, Attend calls for malfunctioning printers and user assistance, Fault-find in print server services and server diagnosis, Address all hardware-related issues and repairs, Exchange spares and consumables
• Konica Minolta Highveld, Field IT/Printer Technician, Troubleshooting of printer hardware failure, Setup and Install MFP devices, Booking of Spare and Warranty Claims, Attending High level SLA calls, Network Setup in Printing and Scanning, Remote Desktop Support Services, End user Training and Support

I am a confident, punctual, self-motivated individual who takes initiative, is a hard worker, and has good communication skills I was working for an internationally recognized Office Automation company called Xerox for about 5 years, I was hired as an Automation system Support tech (OSG) which I think I have made the best out in terms of gaining that workplace experience and being able to adapt to working and forming that valuable part of a team that works towards a common goal. As a system support technician; am also internationally certified on A+, N+& S+ however I am currently looking for a permanent job even at an intermediate level Position preferably in the IT environment, looking forward to work even harder and make a positive contribution and progress even Further in a company that provides opportunities for progression. I would like to express that it would be such a tremendous experience to be given an opportunity to work for your company.

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• IsiZulu
• English
• SePedi
• Afrikaans

• Sean Stafford, Do-cu care
• manager,
• 0767290495
• Eddy Gordon, Technical Director
• 083 230 9830, 011 928 9111
• Emile Lew, Training Officer/Supervisor
• 083 650 6673, 017 638 0044

• Able to work under pressure
• Able to work with a team effectively
• I am a very loyal and punctual person
• I am neat with my work and I can keep confidentiality
• I am however able to meet deadlines.

• ID Number: 9106195368085
• Criminal Record: False
• Driving License: C1
• Marital Status: Single

21/03/2025