Mbulelo Gracious Shongwe
Baker
JHB
Summary
Dynamic baker with a proven track record at Food Lovers Market, excelling in recipe development and customer service. Recognized for enhancing production efficiency and creating innovative seasonal recipes that boosted sales. A dedicated team player, skilled in food safety and sanitation, committed to delivering high-quality baked goods while training and mentoring new staff.
Overview
3
3
years of professional experience
Work History
Baker
Food Lovers Market
11.2021 - 04.2025
- Operated and maintained bakery equipment, including ovens and mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Produced consistently high-quality baked goods for customers.
- Contributed to team success by training new employees on baking techniques, safety protocols, and equipment operation.
- Trained and supervised new employees on bakery operations and procedures.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Packaged finished products for sale.
- Prepared frostings and other toppings for cakes and pastries.
- Managed display cases to verify freshness and attractiveness of products.
- Trained new employees on bakery methods and procedures.
Education
No Degree - Civil Engineering (NCV)
Bhukulani Secondary High School (2014)
Soweto, South Africa 04.2001 -
Skills
Food safety
Customer service
Kitchen safety
Kitchen equipment operation
Team player
Quality control
Cleanliness standards
Time management
Adaptive and creative
Timeline
Baker
Food Lovers Market
11.2021 - 04.2025
No Degree - Civil Engineering (NCV)
Bhukulani Secondary High School (2014)
04.2001 -