Mbongeni Rian Mnguni

I was a helping hand assisting with delegated tasks as well as other tasks as well as other tutors. I was also responsible for helping students, providing assistance with academia.

• Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
• Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.