Mbongeni Nxumalo
Universal Banker
Johannesburg
Summary
Familiar with diverse banking and investment products, deposit accounts and loans. Competent in setting up services, transferring funds, and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Universal Banker
Standard Bank Group
09.2019 - Current
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Monitored and verified suspicious activity on customer accounts.
- Assisted customers with banking needs and inquiries.
- Processed wide variety of retail banking transactions for personal and commercial customers.
Consultant
Standard Bank Group
08.2018 - 09.2019
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Frequently inspected production area to verify proper equipment operation.
- Enhanced communication among team members, fostering a collaborative and supportive work environment.
- Implemented best practices to optimize clients'' organizational performance, leading to improved operational efficiency.
Administration Trainee
Standard Bank Group
08.2017 - 08.2018
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Utilized data and reporting tools to develop strategies impacting operations.
- Streamlined communication within the office by creating a centralized digital platform for sharing updates, announcements, and important documents.
Education
Universal Banking
Standardbank
Johannesburg, South Africa09.2022
Banking And Financial Support Services
Cornerstone
Johannesburg, South Africa08.2018
No Degree - Civil Engineering
Tshwane College
Pretoria, South Africa 04.2001 -
Skills
Communication
Compliance
Detail-oriented
Customer service
Customer relationship management
Timeline
Universal Banker
Standard Bank Group
09.2019 - Current
Consultant
Standard Bank Group
08.2018 - 09.2019
Administration Trainee
Standard Bank Group
08.2017 - 08.2018
No Degree - Civil Engineering
Tshwane College
04.2001 -
Universal Banking
Standardbank
Banking And Financial Support Services
Cornerstone
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