Mbavhalelo Wadell Radebe
Pretoria
Summary
Dynamic professional with extensive experience in auditing and data analysis. Skilled in quality assurance and compliance monitoring, leading teams to achieve operational goals. Committed to fostering a culture of continuous improvement and delivering measurable outcomes.
Overview
14
14
years of professional experience
Work History
Audit Camera Analysis Supervisor Second-in-command
Electronic Toll Collection (Pty) Ltd (ETC)
Centurion
01.2018 - 10.2024
- Supervised daily operations to ensure team efficiency and productivity. Facilitated training and coaching to enhance operator performance, conducted quality assessments, and delegated tasks based on system data. Managed monthly audit schedules and backups, implemented workflow improvements, resolved team conflicts, and compiled progress reports for stakeholders to support continuous improvement.
Audit Camera Analysis Operator
Electronic Toll Collection (Pty) Ltd (ETC)
Centurion
07.2013 - 10.2024
- Performed daily audits of video data from roadside monitoring systems, based on employer directives. Researched relevant information, monitored system performance, and reported technical issues. Generated and submitted timely audit reports (daily, weekly, monthly), escalated priority issues, and ensured data accuracy and compliance with organizational standards and values.
Manual Validation Operator
Electronic Toll Collection (Pty) Ltd (ETC)
Centurion
01.2012 - 07.2013
- Validated, captured, and processed failed transactions in the ORT BO System, ensuring accuracy and efficiency. Transferred transactions from various tolling points to the Transaction Clearing House. Performed Manual Number Plate Recognition (MNPR) as needed and resolved class and vehicle license number (VLN) discrepancies in compliance with Project Business Rules (Volume 2, Book 8).
Administration Clerk
Gauteng Department of Education (GDE-D11)
Johannesburg
01.2011 - 12.2011
- Maintained organized record-keeping systems and supported the implementation of PMS, IQMS, and PMDS processes by capturing and managing relevant documentation from schools and units. Provided administrative and secretarial support, including managing diaries, emails, and document flow. Assisted in report and memo preparation, coordinated interdepartmental communication, scheduled meetings, and handled inquiries. Performed IT support tasks such as hardware/software installations and contributed to streamlining office processes through data entry and collaboration.
Education
Senior Certificate - Grade 12
Makhado Comphrehensive Secondary School
Louis Trichardt12-2007
Diploma in Business Information Technology - Information Technology
Rosebank College
Pretoria05-2010
Service Technician Certification - Information and Communication Technology
PC TRAINING & BUSINESS COLLEGE
Pretoria10-2010
Networking Certification - Network Essentials
PC TRAINING & BUSINESS COLLEGE
Pretoria11-2010
PeopleCert Certification - Service Desk Analyst V7
SERVICE DESK INSTITUTE
Woodmead04-2021
PeopleCert Certification - ITIL® Foundation Certificate in IT Service Managem
AXELOS
Pretoria05-2024
Skills
- Audit processes
- Data analysis
- Workflow improvement
- Quality assurance
- Compliance monitoring
- Team management
- Report compilation
- Conflict resolution
- Effective communication
- Time management
- Verbal and written communication
References
References available upon request.
Timeline
Audit Camera Analysis Supervisor Second-in-command
Electronic Toll Collection (Pty) Ltd (ETC)
01.2018 - 10.2024
Audit Camera Analysis Operator
Electronic Toll Collection (Pty) Ltd (ETC)
07.2013 - 10.2024
Manual Validation Operator
Electronic Toll Collection (Pty) Ltd (ETC)
01.2012 - 07.2013
Administration Clerk
Gauteng Department of Education (GDE-D11)
01.2011 - 12.2011
Senior Certificate - Grade 12
Makhado Comphrehensive Secondary School
Diploma in Business Information Technology - Information Technology
Rosebank College
Service Technician Certification - Information and Communication Technology
PC TRAINING & BUSINESS COLLEGE
Networking Certification - Network Essentials
PC TRAINING & BUSINESS COLLEGE
PeopleCert Certification - Service Desk Analyst V7
SERVICE DESK INSTITUTE
PeopleCert Certification - ITIL® Foundation Certificate in IT Service Managem
AXELOS
Similar Profiles
Christobell Nitzer ModiseChristobell Nitzer Modise
Summons Operator at Electronic Toll Collection (E-Toll)Summons Operator at Electronic Toll Collection (E-Toll)
Nandi XabaNandi Xaba
Customer Service Operator at Electronic Toll Collection (ETC-Etoll)Customer Service Operator at Electronic Toll Collection (ETC-Etoll)
Lesego Samuel MaubaneLesego Samuel Maubane
Senior Systems Engineer at Electronic Toll CollectionSenior Systems Engineer at Electronic Toll Collection
RANIE MOKOATLERANIE MOKOATLE
Supply Chain Management Practitioner at Department of Science, Technology and InnovationSupply Chain Management Practitioner at Department of Science, Technology and Innovation
Caryn SingoCaryn Singo
Administrative Assistant at Mediclinic (via MHR)Administrative Assistant at Mediclinic (via MHR)