Mbasa Princess Nqeto
Social Auxiliary Worker
Johannesburg,GP
Summary
Highly motivated and compassionate professional with over 10 years of experience in administration, counseling, and social services. Proven track record in delivering social support, managing foster care, conducting counseling, and organizing community outreach programs. Adept at handling administrative duties, minute taking, and data capturing while offering empathetic counseling to clients. Seeking to leverage my skills and experience to contribute meaningfully in social welfare, counseling, and community service.
Overview
12
12
years of professional experience
Work History
Counselor & Administrator
Child Welfare South Africa
01.2018 - 01.2023
- Performed comprehensive administration, including bookkeeping, minute-taking, and monitoring cash register.
- Provided lay counseling to vulnerable children and families, offering emotional support.
- Conducted home visits to assess placement homes for orphaned and abused children.
- Led awareness campaigns addressing social issues and child protection services.
- Managed foster care grants, offering support and guidance to foster parents.
Administrator & Counselor
Rise Up Trauma Centre and Safety Home
01.2016 - 01.2016
- Handled administrative tasks, including filing, organizing, and correspondence.
- Conducted trauma counseling sessions for children and families.
- Participated in home visits for the safety assessment of vulnerable individuals.
- Organized and participated in awareness campaigns related to trauma and abuse prevention.
Personal Assistant / Administrator
MUST Institute
01.2015 - 01.2016
- Supported senior management with recruitment, staff appointments, and record-keeping.
- Managed schedules, organized meetings, and planned events for the director.
- Independently managed office administration tasks to support efficient operations.
Call Centre Agent
Debt-In Contact Centre
01.2014 - 01.2014
- Managed incoming and outgoing calls for debt-related inquiries.
- Accurately captured debtor data and updated records.
- Assisted debtors with payment plans and tracing delinquent accounts.
Promoter
Check Save Supermarket
01.2014 - 01.2014
- Promoted and advertised products on sale, engaging with customers to drive sales.
- Provided product information and highlighted new stock arrivals to customers.
In-Service Training
Social Development (Mt Ayliff)
01.2012 - 01.2012
- Assisted social workers with administrative tasks, including Foster Care Grant (FCG) filing.
- Supported Early Childhood Development (ECD) programs through training and meeting assistance.
- Provided minute-taking during staff meetings and performed data capturing.
- Participated in community outreach and conducted counseling services for local residents.
Cashier
Pick 'n Pay Family Store
01.2011 - 01.2011
- Provided excellent customer service as a cashier, handling payments and processing transactions.
- Packed items at the till and assisted customers with inquiries.
Education
Diploma - Counseling and Communication Skills
South African College of Applied Psychology
Social Auxiliary Work - HWSETA
Abafundi Institute of Health and Technology
01.2014
Matric -
Science College International
12-2009
Skills
- Counseling and Communication Skills
- Foster Care Grant Management
- Administrative Support
- Client Relationship Management
- Data Capturing
- Minute Taking
- Social Services Support
- Community Outreach Programs
- Case Management
- Emotional Support and Guidance
- Public Awareness Campaigns
- Event Planning and Coordination
- Time Management
- Team Collaboration
- Problem Solving
References
S.O.Z Malongweni , Social Worker, 001 093 5588, Child Welfare.
Disclaimer
I hereby declare that the information provided is true and accurate to the best of my knowledge. Mbasa Princess Nqeto
Timeline
Counselor & Administrator
Child Welfare South Africa
01.2018 - 01.2023
Administrator & Counselor
Rise Up Trauma Centre and Safety Home
01.2016 - 01.2016
Personal Assistant / Administrator
MUST Institute
01.2015 - 01.2016
Call Centre Agent
Debt-In Contact Centre
01.2014 - 01.2014
Promoter
Check Save Supermarket
01.2014 - 01.2014
In-Service Training
Social Development (Mt Ayliff)
01.2012 - 01.2012
Cashier
Pick 'n Pay Family Store
01.2011 - 01.2011
Social Auxiliary Work - HWSETA
Abafundi Institute of Health and Technology
Diploma - Counseling and Communication Skills
South African College of Applied Psychology
Matric -
Science College International
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