Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Mbali Zikhali

Industrial & Organizational Psychology
Johannesburg

Summary


Ambitious Human Resources Intern pursuing Masters degree in IOP and trained to coordinate, execute and deliver HR programs related to recruitment, benefits, workers compensation and other HR projects and processes. Demonstrates solid analytical, problem-solving and presentation skills to foster excellent relationships and credibility at all levels of organization. Self-motivated, driven and displays initiative to prioritize tasks and handle numerous assignments simultaneously.

Overview

4
4
years of professional experience

Work History

Human Resources Intern

Gijima Holdings
Johannesburg
11.2024 - Current
  • Updated and maintained employee records to respond quickly to requests for information.
  • Developed strong written and verbal communication skills.
  • Answered phone and performed clerical duties to assist human resources department.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Supported HR team in achieving hiring goals by screening resumes, conducting phone interviews, and tracking candidate progress.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
  • Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
  • Recorded employee complaints and helped resolve conflicts to address issues quickly and promote healthy work environments.
  • Assisted with payroll processing tasks ensuring timely payments for all employees without discrepancies.
  • Enhanced employee onboarding experience by streamlining the orientation process and creating informative materials for new hires.
  • Coordinated employee engagement events to foster positive relationships among colleagues and improve workplace morale.
  • Improved overall employee satisfaction by assisting with benefits administration and addressing individual concerns promptly.
  • Assisted in payroll processing, ensuring accurate and timely compensation for all employees.
  • Increased employee satisfaction with well-organized team-building activities.
  • Conducted thorough background checks and employee verifications, ensuring trustworthy workforce.
  • Provided logistical support for HR projects, including scheduling meetings and coordinating with vendors.
  • Assisted in creating comprehensive onboarding programs for new hires, significantly reducing their ramp-up time.

Educational Assistant

Sunward Park High School
Boksburg
02.2021 - 08.2021
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Maintained safety and security by overseeing students in recess environments.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Participated in professional development opportunities regularly, staying current on pedagogical trends and incorporating new strategies into teaching practices.
  • Supported classroom teachers by monitoring behavior, taking attendance, and completing other administrative tasks as needed.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved student comprehension by utilizing differentiated instructional strategies tailored to individual learning needs.
  • Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
  • Promoted a safe and inclusive learning environment by addressing instances of bullying or discrimination promptly and effectively.
  • Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
  • Maintained laboratory safety by demonstrating equipment and techniques.
  • Mentored and tutored individual students needing additional help.

Education

Master of Science - Industrial And Organizational Psychology

University of South Africa
Pretoria, South Africa
04.2001 -

BCom Honours - Industrial And Organizational Psychology

University of The Free State
Bloemfontein, South Africa
04.2001 -

Bachelor of Science - Social Sciences

University of The Free State
Bloemfontein, South Africa
04.2001 -

Skills

Effective verbal and written communication

Taking Action

Detail orientated

Examining information

Problem solver

Organized

Deadline-driven mindset

Strategic leadership

Strong relationship-building skills

Output producing

Managing tasks

Empathetic

Software

Microsoft word

SPSS Software

Microsoft Powerpoint

Microsoft excel

Outlook / Mails

Timeline

Human Resources Intern

Gijima Holdings
11.2024 - Current

Educational Assistant

Sunward Park High School
02.2021 - 08.2021

Master of Science - Industrial And Organizational Psychology

University of South Africa
04.2001 -

BCom Honours - Industrial And Organizational Psychology

University of The Free State
04.2001 -

Bachelor of Science - Social Sciences

University of The Free State
04.2001 -

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Mbali ZikhaliIndustrial & Organizational Psychology