Mbali Portia Tshabang
Sebokeng
Summary
I am a high-performing individual with a solid background in culinary arts. While skilled in creating unique and delicious dishes, I also have an expertise in menu development, kitchen management and staff training. I am collaborative and committed to seeking feedback from customers and staff to improve kitchen workflows, high standards of food safety and sanitation.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work History
Confectioner, Baker & Customer Service Consultant
Pick N Pay
11.2023 - Current
- Utilized culinary techniques to create visually appealing dishes.
- Evaluated food products to verify freshness and quality.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Implemented food cost and waste reduction initiatives to save money.
- Developed new recipes and flavor combinations to enhance customer dining experience.
Event Planner
Various Ceremonies
12.2021 - 02.2023
- I was responsible for planning the events from conception to final implementation.
- In consultation with relevant persons, I determined the catering menu, dress code and programme amongst other things.
- I sourced everything from the attire and venue, to food, décor, photography/videography, transport and entertainment.
Baker
Shoprite Checkers
10.2017 - 10.2021
- Baking: I was responsible for baking a variety of baked products, from different types of bread (buns, loaf breads, bagels), desserts (pies, cakes, cheesecakes), cookies, pancakes, pizza, muffins, to sweets goods like cinnamon rolls and doughnuts
- Cooking: I worked part time at the deli to prepare every available meal
- Customer Service: I attended to customer queries and complaints
- Stock Replenishments: I helped determine stock requirements dependent on demand and did stock replenishments
- Merchandising: I ensured that stock was correctly priced and displayed, checked stock availability, kept up to date with promotions and did housekeeping
Education
National Senior Certificate -
Thandukwazi Secondary School
01.2010 - 12.2014
Skills
- Effective verbal communication
- Collaborative teamwork abilities
- Client relationship management
- Strategic decision making
- Strategic issue resolution
- Clear communication in public settings
- Effective team collaboration
- Consistent energy levels
- Skilled in Word, Excel, PowerPoint
- Market research
Languages
English
IsiZulu
Sesotho
Hobbies and Interests
- Dancing
- Singing
Timeline
Confectioner, Baker & Customer Service Consultant
Pick N Pay
11.2023 - Current
Event Planner
Various Ceremonies
12.2021 - 02.2023
Baker
Shoprite Checkers
10.2017 - 10.2021
National Senior Certificate -
Thandukwazi Secondary School
01.2010 - 12.2014
Similar Profiles
Tinashe ChirisaTinashe Chirisa
Ware house worker at Pick n PayWare house worker at Pick n Pay
Kenneth MambaKenneth Mamba
Store Manager at Pick N Pay PhilippiStore Manager at Pick N Pay Philippi
THABISO MAPHORITHABISO MAPHORI
RETAIL STORE MANAGER at PICK N PAY RETAILERSRETAIL STORE MANAGER at PICK N PAY RETAILERS