Mbali Madonsela
Pretoria East
Summary
Meticulous professional with many years of experience in finance environments. Brings in-depth expertise of analytical skills and dedication to analyze issues and uncover the most effective solutions. Partners and communicates with internal and external teams to align objectives. Notable strengths include problem-solving abilities, keen attention to detail and strong proficiency in Excel and other financial software. Proven track record of reducing errors and increasing overall productivity within previous roles.
Overview
19
19
years of professional experience
Work History
Billing Analyst
family Health International (FHI 360)
Pretoria
05.2018 - Current
- Performed support activities for contract billing and revenue recognition department.
- Ensured invoicing documents conformed to funder contract standards and regulatory requirements.
- Utilized automated systems for data input, report generation, and research projects.
- Reconciled accounts and maintained systematic records of periodic transactions.
- Conducted billing activities for various project types while ensuring compliance with regulations.
- Analyzed costs incurred to determine billable amounts and necessary documentation.
- Identified and escalated invoice calculation errors, leading resolution efforts as needed.
- Generated detailed financial reports and managed timely submissions of invoices to funders.
- Identified areas where efficiency could be improved within the billing department.
- Created reports to track progress of billing activities.
- Provided support during internal and external audits related to billing processes.
- Reconciled bank statements with general ledger entries related to billing functions.
- Enforced compliance with organizational policies and federal requirements regarding confidentiality.
- Investigated past due invoices and delinquent accounts to generate revenues and reduce number of unpaid and outstanding accounts.
- Managed revenue cycle process from point of prior authorizations to payment receipt.
- Completed risk assessments for quarterly and annual schedules.
- Generated detailed financial reports for management review.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
- Worked closely with professionals to promote special project success.
- Researched and resolved billing issues with customers.
- Monitored customer account details for non-payments, delayed payments, and other irregularities.
- Monitored outstanding receivables and followed up on late payments as required.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Generated invoices based on contracts, agreements, and other documents received from clients.
- Verified invoice procedures to validate customer contracts and maintain billing communication.
Bank Analyst
South African Reserve Bank
Pretoria
06.2016 - 03.2018
- Supervised banks, including foreign branches, to ensure compliance and performance evaluation.
- Analyzed banking operations to identify risks and enhance profitability.
- Developed analytical methods for interpreting risk-based regulatory data submissions.
- Assessed compliance with Banks Act, 1990, and Basel Pillar 3 requirements.
- Conducted meetings, ensuring effective communication with stakeholders.
- Maintained accurate permanent and electronic records for audit purposes.
- Drafted and finalized reports and correspondence to support decision-making.
- Managed ad hoc projects and liaised with senior management and board members.
Controller Treasury
Evraz Highveld Steel and Vanadium
Witbank
02.2014 - 02.2016
- Managed cash flow projections and overall financial health of organization.
- Processed Spot Contracts to secure favorable deals.
- Handled foreign exchange transactions and allocation of imported payments.
- Executed Electronic Funds Transfer processing using SAP for efficiency.
- Maintained local and international bank accounts, overseeing R500 million in value.
- Cultivated strong banking relationships while managing signature rights.
- Invested excess cash daily in interest-bearing opportunities to maximize returns.
- Conducted regular reviews and reconciliations of account sweeps and balances.
- Served as primary contact for external auditors throughout year-end audit process.
- Developed and maintained accounting policies, procedures, and internal controls.
- Performed detailed variance analyses between actual results versus budget and forecast estimates.
Assistant Planner
Edcon (Pty) LTD
Johannesburg
07.2012 - 01.2014
- Analyzed key performance indicators to identify strengths and areas for improvement.
- Extracted and interpreted historical data to inform future sales strategies.
- Conducted financial projections using appropriate systems to enhance planning accuracy.
- Monitored product performance and market trends to optimize sales and minimize markdowns.
- Managed stock levels in stores, preventing sales losses and ensuring availability.
- Evaluated assortment forecasts to align with strategic objectives of the chain.
- Initiated actions based on competitor analysis and consumer demand to adjust assortments effectively.
- Recommended process improvements based on experiences; participated in system development for service level measurements.
Financial Operations Administrator
AIG Life
Johannesburg
08.2006 - 07.2012
- Executed monthly payments for commissions and assist fees to maintain business relationships.
- Analyzed billing results, providing performance benchmarks with internal and external partners.
- Presented findings to brokers to support data-driven decisions.
- Ensured high service delivery standards to foster strong relationships with brokers and TPAs.
- Resolved client queries within agreed SLAs, enhancing customer satisfaction.
- Conducted comprehensive analysis of business areas to inform management decisions.
- Tracked production progress through detailed reporting, supporting strategic growth initiatives.
- Collaborated with IT and customer service to ensure accurate premium bookings.
Education
B. Com Degree - Economics, Money and Banking, Business Management, Statistics
University of The Free State
Bloemfontein12-2005
B. Com Degree (Honors) - Financial Management
University of South Africa
PretoriaSkills
- Analytical and numerical skills
- Report accuracy
- Effective communication
- Billing management
- Financial analysis
- Invoice generation
- Regulatory compliance
- Data reconciliation
- Cost analysis
- Revenue management
- Automated reporting
- Billing dispute resolution
- Client relationship management
- Audit support
- Team training
- Process improvement
- Attention to detail
- Problem solving
- Work Planning and Prioritization
- Monthly billing management
- Records organization and review
- Billing and invoicing
- Goal setting
- Numerical Competency
- Multitasking and organization
- Time management abilities
- Vendor relations
- Microsoft Excel
- Financial transactions
- Team collaboration
- Collections duties
- Account updating
- Written communication
- Professionalism
- General ledger entries
- Credit management
- Contract preparation
- Analytical thinking
- Month-end closing procedures
- Financial statement analysis
- Computer literacy
- Deadline adherence
- Presentation skills
- Bank interactions
- Strategic planning
References
- Phindile Khulu, Supervisor at AIG Life, 011 717 8617, 073 164 3355
- Farhana Rahaman, Manager at Evraz Highveld Steel and Vanadium, 083 282 2647
- Faridah Mohamed, Analyst at South African Reserve Bank, 076 664 5568
Candidate Overview
African Female, residing in Pretoria East, Gauteng. Currently employed at fhi360 as a Regional Billing Analyst., 15, Analytical and numerical skills, Meticulous with reports, Excellent communication skills, Spot Deal, Billing, Interaction with Banks, Planning
Personal Information
- ID Number: 861006 0562 087
- Date of Birth: 10/06/86
- Gender: Female
- Nationality: South African
Timeline
Billing Analyst
family Health International (FHI 360)
05.2018 - Current
Bank Analyst
South African Reserve Bank
06.2016 - 03.2018
Controller Treasury
Evraz Highveld Steel and Vanadium
02.2014 - 02.2016
Assistant Planner
Edcon (Pty) LTD
07.2012 - 01.2014
Financial Operations Administrator
AIG Life
08.2006 - 07.2012
B. Com Degree - Economics, Money and Banking, Business Management, Statistics
University of The Free State
B. Com Degree (Honors) - Financial Management
University of South Africa
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