Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Mbali Alice Xulu

Mbali Alice Xulu

Rondebult, Germiston

Summary

Logistics office administrator managing sales invoicing, cash point transactions, and payment processing for 10+ customer payments per day in a customer-facing office setting. Supports clients through follow-up service, issue resolution, and clear communication across daily administrative tasks. Brings practical office support that keeps payments accurate and service issues moving to closure.

Overview

4
4
Certifications
9
9
years of professional experience

Work History

Logistics office administrator

Joe's Maintenance And Repairs
11.2018 - 06.2026
  • Handled [number] customer inquiries daily while delivering prompt, courteous support at the service desk.
  • Managed customer follow-up communications to resolve questions and support a positive service experience.
  • Operated the cash point and processed payments accurately during busy office hours.
  • Issued sales invoices and maintained organized transaction records for daily reconciliation.
  • Welcomed customers professionally and assisted with service questions in a fast-paced front office environment.
  • Supported client follow-up by providing clear communication and reliable service updates.

Waitress

African Cuisine
01.2017 - 12.2017
  • Handled [number] guest inquiries weekly while supporting customers with prompt, courteous service.
  • Delivered personalized support to clients with special needs, adapting service to individual preferences and comfort.
  • Maintained consistent service standards during busy shifts, keeping interactions professional and welcoming throughout service.
  • Welcomed restaurant guests and supported reception support by creating a courteous first impression at arrival.

Education

Home based care(caregiver certificate) - Health care and social assistance, National Certificate NC N1 / NQF Level 1

The Redcross Of South Africa
05-2024

High School / Secondary School - Grade 11/NQF Level 3

Villa Lisa Secondary School
05-2015

Skills

Document preparation

Records management

Scheduling coordination

Customer service

Assist customers

Reception support

Issue sales invoices

Process payments

Operate cash point

Office correspondence

Meeting coordination

Report preparation

Microsoft Excel

Microsoft Word

Data entry

Records retention

Calendar management

Purchase order processing

Certification

Home based care(caregiver certificate)

Timeline

Logistics office administrator

Joe's Maintenance And Repairs
11.2018 - 06.2026

Waitress

African Cuisine
01.2017 - 12.2017

High School / Secondary School - Grade 11/NQF Level 3

Villa Lisa Secondary School

Home based care(caregiver certificate) - Health care and social assistance, National Certificate NC N1 / NQF Level 1

The Redcross Of South Africa

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Mbali Alice Xulu