Hi, I’m
Mbalentle Bumka
Beauty Therapist
Johannesburg
Summary
Dynamic Beauty Therapist and Social Media Manager with a proven track record at Bella Vida Beauty Studio, enhancing client satisfaction and boosting engagement rates by over 30%. Expert in tool sterilization and relationship building, I excel in creating compelling content and delivering personalized beauty treatments. Passionate about adopting new trends and technologies to exceed client expectations.
Overview
5
years of professional experience
Work History
Ondiswa Writes CoBoksburg
Social Media Assistant
01.2020 - Current
Job overview
- Maintained company's online social presence and created branded communications for social media campaigns.
- Assisted in organizing events such as webinars or live chats to engage directly with customers and prospects online.
- Facilitated cross-functional collaboration among sales, design, and content teams to successfully execute social media campaigns.
Bella Vida Beauty StudioAlberton
Beauty Therapist
03.2023 - 12.2023
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
- Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
Sorbet Bedfordview Johannesburg
Beauty Therapist
08.2022 - 02.2023
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Collaborated with colleagues to create a welcoming atmosphere that encouraged repeat clientele.
RealbassieBoksburg
Social Media Manager
01.2022 - 01.2023
Job overview
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Analyzed and reported social media and online marketing campaign results.
Xanadu Beauty BarSunward Park Johannesburg
Head Beauty Therapist
08.2021 - 02.2022
Job overview
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Monitored current trends to understand fashions and better serve customer needs.
- Handled stocking and cleaning of both therapeutic workspaces and front office.
- Increased salon revenue by implementing new marketing strategies and introducing high-quality products.
- Maintained strict hygiene standards within the salon, ensuring a clean and safe environment for both clients and staff members.
Bella Donna Beauty BardEdenvale Johannesburg
Beauty Therapist
01.2021 - 06.2021
Job overview
- Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
- Demonstrated proficiency in various massage techniques that contributed to overall client well-being and relaxation.
- Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
- Enhanced client relationships through excellent customer service and effective communication skills.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Improved client satisfaction by providing personalized beauty treatments and consultations.
- Managed appointment scheduling efficiently, optimizing the use of available time slots while minimizing wait times for clients.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Education
Ekhuruleni West Collage Germiston South Africa
Cosmology from Beauty Therapist
03.2022
Skills
Hot stone understanding
Tool sterilization knowledge
Lash and brow maintenance
Nail treatments
Till counting
Waxing and hair removal techniques
Sales expertise
Sales proficiency
Manicures and pedicures
Display arrangements
Cosmetology
Grooming techniques
Skin analysis
Relationship building and management
Customer consultation
Standard waxing understanding
Lash and eyebrow maintenance
Acrylic nail application master
Waxing service provider
Cuticle trimming safety knowledge
Marketing familiarity
Outstanding client retention
Timeline
Beauty Therapist
Bella Vida Beauty Studio
03.2023 - 12.2023
Beauty Therapist
Sorbet
08.2022 - 02.2023
Social Media Manager
Realbassie
01.2022 - 01.2023
Head Beauty Therapist
Xanadu Beauty Bar
08.2021 - 02.2022
Beauty Therapist
Bella Donna Beauty Bard
01.2021 - 06.2021
Social Media Assistant
Ondiswa Writes Co
01.2020 - Current
Ekhuruleni West Collage
Cosmology from Beauty Therapist