Mbalenhle Maria Tshabalala
Receptionist And Sales Telemaketer
Johannesburg
Summary
Knowledgeable Sales Telemarketer with solid background in telemarketing, adept at building client relationships and generating leads. Proven ability to engage potential customers effectively over phone and contribute to team sales objectives. Demonstrated proficiency in persuasive communication and problem-solving.
Overview
4
4
years of professional experience
Work History
Sales Executive
AOLC
Johannesburg
01.2022 - 02.2025
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Receptionist
Langalibalele Dube Primary School
01.2021 - 12.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Jabulile Secondary School
Orange Farm, South Africa 04.2001 -
Cyber Security
Digital Youth ICT Academy
Johannesburg, South Africa12-2023
Marketing
University of South Africa
Pretoria, South Africa12-2019
End-User Computer And Office Admin
Siyabonga Multi-Purpose & Telecentre
Orange Farm ,South Africa03-2019
Skills
Business development and planning
Timeline
Sales Executive
AOLC
01.2022 - 02.2025
Receptionist
Langalibalele Dube Primary School
01.2021 - 12.2021
High School Diploma -
Jabulile Secondary School
04.2001 -
Cyber Security
Digital Youth ICT Academy
Marketing
University of South Africa
End-User Computer And Office Admin
Siyabonga Multi-Purpose & Telecentre
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