MBALENHLE MAPHUTHI
South Africa
Summary
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Sales professional with solid background in managing high-performing sales teams and driving revenue growth. Known for strong focus on team collaboration and delivering results, with reliable and adaptable approach to changing market demands. Proficient in strategic planning, client relationship management, and sales strategy development, ensuring success and growth in competitive environments.
Overview
10
10
years of professional experience
Work History
Sales Manager
Yamampela Hygiene and Pest Solutions
11.2022 - 10.2025
- Developed strong relationships with prospects to identify their needs and tailor solutions accordingly.
- Analyzed market trends to refine sales strategies and improve competitive positioning.
- Led initiatives to enhance sales processes, resulting in improved efficiency across the development team.
- Utilized CRM systems to track interactions, manage leads, and streamline communication processes.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
- Developed strong relationships with key decision-makers through consistent communication and rapport-building efforts.
Sales and Customer Service Representative
Huzzle
12.2019 - 09.2022
- Developed and maintained strong client relationships to drive sales growth.
- Analyzed customer needs to provide tailored product recommendations.
- Prepared sales reports and forecasts for strategic planning sessions.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Email marketing executive
Pm Attorneys
03.2016 - 11.2019
- Conducted thorough quality assurance checks on all outbound emails, reducing error rate significantly.
- Collaborated closely with design team to create visually appealing emails for better user experience.
- Worked collaboratively with sales team to align email marketing efforts with overall business objectives.
- Liaised with clients to discuss brand mission and values, offering innovative solutions to boost engagement and drive revenue.
Education
High School Diploma - Matric
Norkem Park High School
Nokerm Park11.2013
Skills
- Scheduling software proficiency
- Time management expertise
- Microsoft office suite capabilities
- Empathy for clients
- B2B communication
- Email communication expertise
- Telephone etiquette adherence
- Email correspondence
- Customer relationship management tools
- Verbal and written communication
- Sales presentations
- Outbound calling
- Salesforce experience
- Customer satisfaction
- CRM Software proficiency
LANGUAGES
English
Fluent
CUSTOM
References available upon request
Personal Information
Timeline
Sales Manager
Yamampela Hygiene and Pest Solutions
11.2022 - 10.2025
Sales and Customer Service Representative
Huzzle
12.2019 - 09.2022
Email marketing executive
Pm Attorneys
03.2016 - 11.2019
High School Diploma - Matric
Norkem Park High School