Mbalenhle Fetanang
Sales Assistant
Roodepoort,GP
Summary
Sales Assistant professional with a strong focus on team collaboration and achieving results. Recognized for flexibility, reliability, and effective communication. Skilled in customer service and problem-solving abilities with a positive attitude. Experienced in maintaining relationships with British and American suppliers in the publishing industry. A valuable team contributor with strong organizational capabilities. Involved in numerous successful projects within our Illustrated Division, including major events such as FNB Art fair, BMW Art Generation, and RMB Latitudes Art fair. Ensures accuracy, prioritizes tasks, and consistently meets deadlines, highly valued by employers.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
Work History
Sales Assistant for Illustrated Division
Jonathan Ball Publishers
01.2021 - Current
- Creating digital presentations and order forms for the book trade
- Supplying 'Publicity, Non-Trade and Marketing' including the reps with materials required
- Manage all administrative tasks related to both hard copies and digital filing systems
- Handle and direct all general queries, both internal and external, to the appropriate team members
- Capture and maintain accurate metadata
- Liaise with British and American publishers
- Performing general secretary duties
- Maintaining and updating IBM system
- Liaise directly with customers and ensure customer requests are implemented
- Maintain a filing system of Sales documentation
Sales Assistant for Hachette Publishers
Jonathan Ball Publishers
11.2015 - 01.2021
Marketing and Operations assistant
Brakpan Bus Company
03.2015 - 10.2015
- Maintaining and updating existing lists monthly reports
- Assuring that each scheduled route is appropriately covered
- Assuring that standbys are always available
- Maintaining good relationships with the drivers and clients
- Ensuring that driver's clock-in times are accurate
- Maintaining accurate daily attendance rosters of drivers
- Managing Marketing Officers diary and arranging appointments
- Providing CRM
- Maintaining communications with relevant stakeholders
- Involved in a monthly CSI project
- Attending Supply Chain Management workshops
Data Capture
Brakpan Bus Company
01.2011 - 01.2012
- Planning and organizing daily duties
- Working as a team member
- Analyzing applicants or existing clients' information
- Entering information in the system
- Verifying applicants' details
- Maintaining data entry and requirements
- Secure information by completing database backups
- Reporting directly to the supervisor
Education
BCom - Project Management and communication
Mancosa
01.2023 - 01.2025
Digital marketing - undefined
Vega
Introduction To the Project Management Body of Knowledge - undefined
UNISA
National Diploma - Marketing Management
Ekurhuleni East College
01.2013 - 01.2015
Grade 12 - undefined
Springs Secondary School
Skills
Microsoft Office
Attributes
- Good understanding of office management and marketing principles.
- Excellent problem-solving abilities.
- Team player.
- Exceptional verbal and written communication skills.
- Strong organizational skills and customer-service orientation.
- The ability to multitask and meet deadlines.
- An eye for detail and is accurate.
- Proficiency in Adobe Acrobat and Microsoft PowerPoint.
Career Summary
- Sales Assistant for Illustrated Division, Jonathan Ball Publishers, 2021 - Present
- Sales Assistant for Hachette Publishers, Jonathan Ball Publishers, 06/11/15 - 2021
- Marketing and Operations Assistant, Brakpan Bus Company, 03/15 - 10/31/15
- Data Capture, Springs Civic Center Ekurhuleni Metropolitan Municipality, 2011 - 2012
Work Preference
Work Location
RemoteImportant To Me
Career advancementWork from home optionPersonal development programsFlexible work hoursCompany CultureLanguages
English
Bilingual or Proficient (C2)
Timeline
BCom - Project Management and communication
Mancosa
01.2023 - 01.2025
Sales Assistant for Illustrated Division
Jonathan Ball Publishers
01.2021 - Current
Sales Assistant for Hachette Publishers
Jonathan Ball Publishers
11.2015 - 01.2021
Marketing and Operations assistant
Brakpan Bus Company
03.2015 - 10.2015
National Diploma - Marketing Management
Ekurhuleni East College
01.2013 - 01.2015
Data Capture
Brakpan Bus Company
01.2011 - 01.2012
Digital marketing - undefined
Vega
Introduction To the Project Management Body of Knowledge - undefined
UNISA
Grade 12 - undefined
Springs Secondary School
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