Maylene Rodkin
Hairdresser
Cape Town
Summary
Helpful Shop Assistant with commitment to supporting maximum productivity. Extensive knowledge of equipment and shop processes and protocols. Dependable and focused worker with expertise in tool use.
Versatile team member offering over Number years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Store Assistant possessing exceptional sales, organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. Experience operating POS equipment, processing merchandise returns and updating pricing.
Reliable Store Assistant enthusiastic about handling customer service and retail sales needs. Enthusiastic individual offering exemplary interpersonal, marketing and problem-solving skills. Over Number years working in retail environments.
Overview
5
5
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work History
Shop Consultant
Handsdown
Cape Town
09.2017 - 08.2022
- Checked incoming orders and organized new stock.
- Addressed customer issues immediately to guarantee swift resolution.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Helped managers with daily checklists and last-minute requirements.
- Remained calm and composed in tense situations involving angry or upset customers.
- Greeted customers entering store and offered assistance with requirements.
- Helped team members work optimally by frequently stocking work supplies and tools.
- Inventoried supplies regularly and reported needs to management.
- Assisted with purchases by removing tags and placing purchased merchandise in bags.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Helped customers find merchandise and assisted with sizing and accessories.
- Optimized shop communication by acting as liaison between departments.
- Completed daily tasks accurately and on-time to support shop needs.
Education
NQF 6 - Facilitators
Simunye Skills
Penlyn Estate 03.2022 - Current
NQF Level 5 - ASSESSORS
Simunye Skills
Penlyn 09.2021 - 02.2022
Hairdressing Diploma - Hairdresser
College of Cape Town
Wynberg 06.1994 - 12.1999
Matric - Matric
Belgravia High School
Belgravia ,Athlone 01.1987 - 12.1993
Skills
Point-of-sale systems
Upselling and cross-selling
Competitive knowledge
Relationship building
Product promotions
Sales trends
Organization
Microsoft applications proficiency
Cash register operation
Self-Motivated
Teambuilding
Excellent Communication
PPE Compliance
Cultural Awareness
Good Telephone Etiquette
Maintenance and Repair
Written Communication
Data Entry
Decision-Making
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with team of Number in the development of Project name.
Certification
Certified Assessor with Simunye skills and have done Facilitators and Moderators im currently awaiting of certification from Seta
Timeline
NQF 6 - Facilitators
Simunye Skills
03.2022 - Current
NQF Level 5 - ASSESSORS
Simunye Skills
09.2021 - 02.2022
Certified Assessor with Simunye skills and have done Facilitators and Moderators im currently awaiting of certification from Seta
09-2021
Shop Consultant
Handsdown
09.2017 - 08.2022
Hairdressing Diploma - Hairdresser
College of Cape Town
06.1994 - 12.1999
Matric - Matric
Belgravia High School
01.1987 - 12.1993