Clinic Manager with high level of professionalism, motivation and commitment to patient satisfaction. Over 4 years of experience facilitating staff teams and working alongside medical personnel. Strong skills in budgeting and recordkeeping.
Overview
11
11
years of professional experience
Work History
Clinic Supervisor
South African National Blood Service
Johannesburg
01.2016 - Current
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Hands on practice and management of both apheresis and whole blood department
Communicated with donors, asked appropriate questions, and employed active listening to determine best care.
Managed daily operations 7-person clinic supporting approximately 180 donors per week.
Developed marketing strategies to increase visibility and donor base.
Hired, trained and supervised employees to maintain team of high performers.
Budgeted for resources to control expenditure and maximize profits.
Pharmacy Nurse
Pick N Pay Pharmacies
Johannesburg
07.2013 - 12.2015
Assessed over 25 patients per day to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
Administered medications via oral, IV, and intramuscular injections, childhood immunizations and monitored responses.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Collected bloods and other specimens and leased with surrounding laboratories.
Education
Diploma in General, Community Nursing , Midwifrey - Nursing Science
Ann Latsky Nursing College
Johannesburg
04.2001 -
Skills
Training and Mentoring
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Timeline
Clinic Supervisor
South African National Blood Service
01.2016 - Current
Pharmacy Nurse
Pick N Pay Pharmacies
07.2013 - 12.2015
Diploma in General, Community Nursing , Midwifrey - Nursing Science