Mayenziwe Mkhwanazi (CFE)

• Evaluated customer data to identify and prevent fraudulent activities.
• Tracked fraud cases and monitored trends to develop strategies for prevention.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
• Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
• Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
• Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
• Maintained up-to-date knowledge of regulations related to fraud prevention, ensuring compliance with relevant laws and guidelines.

• Conducted regular reviews of company policies and procedures for alignment with regulatory requirements and industry best practices.
• Assisted investigation and risk management teams with fraud investigations and risk identification.
• Conducted gap analyses on existing control systems, recommending improvements where necessary for increased effectiveness in maintaining regulatory compliance.
• Stayed current with the latest changes to applicable regulatory standards and company procedures.
• Prepared documentation and records for upcoming audits and inspections.
• Evaluated third-party vendors for compliance with applicable laws and regulations, minimising potential exposure to penalties or sanctions.
• FICA AML (Anti-Money Laundering) policies.
• RMCP (Risk Management and Compliance Programme).
• FAIS (Financial Advisory and Intermediary Services) Policy.
• POPI (Protection of Personal Information) Policies.
• Compliance Monitoring and Reporting: ongoing reviews and sign-off from Compliance Officers and relevant Committees (High-Risk Committee).
• Perform Enhanced Due Diligence on potential, new, and existing clients.
• Assist in the monitoring and management of cash threshold reporting, suspicious transaction reporting, and other required reporting.
• Ensure compliance with regulatory requirements and reporting obligations within the compliance monitoring plan.
• Respond, monitor, and perform EDD on Section 27s and subpoenas from the FIC.
• Respond and provide guidance to the business regarding any FICA queries.
• Second level of escalations and investigations of payment screening (Fircosoft).
• Investigating, reviewing, and clearing overnight sanction screening alerts (Nice Actimize).
• Investigating, reviewing, and clearing alerts on the Fraud Management Systems.
• Approving transactional banking payments over a specified limit after reviewing data quality and accuracy.
• Fraud monitoring and assessing fraud trends (card and transactional accounts).
• Monitoring adherence to data quality standards.
• Assist staff with client dispensation requests.
• Ensure all breaches identified are monitored, reported, escalated to relevant persons and committees, and that corrective actions are taken.
• WLF Screening – level 2 investigation and liaison between business, business compliance, and stakeholders.
• POPIA implementation.
• FAIS administration, monitoring licence requirements, KI’s (Key Individuals).
• Representative CPD (Continuous Professional Development) points, and bi-annual and annual reviews.

• Documented research findings to support risk-based decision-making and resolution of escalated fraud incidents.
• Collaborated with cross-functional teams to address complex issues arising from financial crime investigations.
• Investigated fraud referrals and performed research to minimise risk and resolve inquiries.
• Strengthened AML compliance by conducting thorough risk assessments, monitoring transactions, and implementing necessary controls.
• Enhanced team collaboration with regular communication, sharing best practices, and providing feedback on performance.
• Supported management in developing comprehensive AML policies and procedures to ensure regulatory compliance.
• Performed ongoing reviews of customer accounts, identifying changes in behaviour indicative of potential money laundering risks.
• Contributed to the development and implementation of robust AML controls within the organisation’s operational framework.
• Maintained up-to-date knowledge about emerging trends in financial crime, sharing insights with team members for continuous improvement initiatives.
• Assessed the effectiveness of existing AML controls by conducting periodic testing and recommending enhancements as needed.
• Conduct thorough investigations and provide detailed reports to the Financial Intelligence Centre regarding reportable transactions and/or activities as outlined in Sections 28, 28A, 29, and 31 of the Financial Intelligence Centre Act. Proactively investigate and report incidences of money laundering and terrorist financing to the appropriate law enforcement agencies within the Global Business Landscape. Respond promptly and accurately to requests for information as required by Sections 27, 32, and 34 of the Act. Maintain accurate records of all reports submitted to the Financial Intelligence Centre. Remain current with trends and typologies relevant to money laundering, and terrorist financing. Provide guidance and insight on anti-money laundering laws, regulations, and related enquiries. Recommend and develop effective controls, processes, and policies in line with the Risk Management, and Compliance Policies and Processes Guide. Cultivate productive working relationships with stakeholders across varying departments. Foster collaborative efforts in achieving productivity goals. Meet governance requirements as outlined by legislation and policy. Stay up to date with changing legislation, and evaluate the impact on internal monitoring plans and work processes accordingly. Ensure concise and comprehensive reporting of monitoring findings and any associated regulatory risks to the Money Laundering Compliance Officer. Conduct audit testing and document planning, testing, and final findings, following the compliance methodology. Ongoing monitoring of business agreed corrective measures are implemented. Design and implement monitoring reviews covering all stages, from scoping to reporting. Support the establishment and embedding of Regulatory Risk Management controls within business processes and platforms. Facilitate risk assessments and evaluate.
• Successfully collaborated with internal audit teams during examinations, providing necessary information regarding the company’s AML programme and related procedures.

• Evaluated customer data to identify and prevent fraudulent activities.
• Tracked fraud cases and monitored trends to develop strategies for prevention.
• Analyzed large amounts of data to find patterns of fraud and anomalies.
• Enhanced detection capabilities for potential fraudulent activities through regular review of account transactions and patterns.
• Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools.
• Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
• Consistently exceeded performance targets by demonstrating keen attention to detail and exceptional analytical skills in identifying fraudulent patterns.
• Led efforts to recover funds lost due to fraudulent activities, liaising with affected parties for optimal resolution.
• Established strong relationships with external partners such as banks and credit bureaus, facilitating efficient exchange of information related to suspected fraudulent activities.
• Streamlined communication channels between internal departments, enabling swift action to be taken in response to potential fraud risks.
• Fostered culture of continuous improvement by regularly reviewing and updating fraud detection methodologies.

• Contributed to a safer business environment by sharing best practices and insights at industry forums and conferences.
  • Provided subject matter expertise on complex, multi-party and multi-jurisdictional cases, facilitating efficient resolution.
  • Streamlined fraud detection processes through continuous improvement of policies, procedures, and operational practices.
  • Strengthened internal awareness of financial crime risks by delivering staff training sessions and distributing educational materials.
  • Conducted thorough investigations into suspected fraudulent activities, leading to the identification and mitigation of emerging threats.
  • Established and maintained strong working relationships with law enforcement agencies to support collaborative efforts against financial crime.
  • Remained current with emerging trends in financial crime through regular participation in professional development courses, workshops, and training.
  • Enhanced fraud detection rates by implementing advanced data analysis techniques and tools.
  • Led fraud investigations and compiled detailed forensic case reports for internal and external stakeholders.
  • Prepared comprehensive forensic documentation, including case reports, client and stakeholder interviews, CMS data capture, and fraud awareness training presentations.
  • Provided general office administrative support to ensure smooth business operations.
  • Liaised with internal and external stakeholders on business administration functions, including:

• Reporting on strategic initiatives
• Interviewing suspects and victims
• Registering criminal cases
• Conducting surveillance and document analysis
• Reporting cases to regulatory bodies and/or SAPS
• Testifying in court and internal disciplinary hearings