Max Machanik

• Demonstrated strong organizational and time management skills while managing multiple projects.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Exercised leadership capabilities by successfully motivating and inspiring others.
• Strengthened communication skills through regular interactions with others.
• Self-motivated, with a strong sense of personal responsibility.
• Worked well in a team setting, providing support and guidance.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Cultivated interpersonal skills by building positive relationships with others.
• Delivered services to customer locations within specific timeframes.
• Expanded retail operation through successfully developing several stores.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.
• Controlled costs to keep business operating within budget and increase profits.

• Oversaw day-to-day production activities in accordance with business objectives.
• Monitored budget and utilized operational resources.
• Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
• Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Monitored and coordinated workflows to optimize resources.
• Developed systems and procedures to improve operational quality and team efficiency.
• Spearheaded implementation of process improvements and cost-saving initiatives to increase value and maximize profits.
• Collaborated with senior management to develop and execute long-term corporate goals and objectives.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Established and monitored quality assurance standards to achieve operational excellence.
• Analyzed business operations and implemented strategies to improve operational cohesiveness.

• Drove development of projects including identifying opportunities for Student Housing and Retail developments
• Created and developed market knowledge and strategically managed commercial relationships.
• Designed and maintained financial models to identify and measure risks.
• Supported financial director with special projects and additional job duties.
• Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
• Evaluated and negotiated contracts to procure favorable financial terms.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized performance by monitoring daily activities and mentoring team members.
• Accomplished multiple tasks within established timeframes.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Improved marketing to attract new customers and promote business.
• Planned and budgeted accurately to provide business with resources needed to operate smoothly.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Developed detailed plans based on broad guidance and direction.

A founding member of a R2.25 Billion exisitng student accommodation property assembly that was an incumbent specialised REIT aspirant to list on the JSE by end 2017. The fund was assembled through extensive networking and negotiation with various property developers and student landlords.

My key functions was to initially assemble the specialised student property fund across South Africa. I was able t o achieve this over a 4 month period including sourcing facilities, due diligences and financial modelling. Thereafter my role became finalising negotiations and agreement to secure the the facilities identified. Once acquired I was tasked with the overall asset and property management and oversight of the properties and all the various functions including facility management, property management, contract management, business development with institutions and marketing campaigns for the letting up of the facilities.

Key achievements: Assembling a fully functional specialised student accommodation fund, preparing the fund and its various elements and dynamics for a JSE listing, including investor road shows, pension fund interactions and presentations and prospectus preparation and submissions to the stock exchange.

• Property and facilities management, including overseeing the Property management functions performed by JHI/Excellerate.
• Business development strategies including the letting of vacancies and acquiring yield enhancing assets.
• Overseeing disposals of non-core assets.
• Property development and upliftment.
• Evaluated appraisals, broker opinions and current market data to derive internal valuations and implement property strategies from pre-foreclosure through sale of asset.
• Monitored litigation, foreclosure and portfolio liquidation proceedings to deliver maximum ROI to investors.
• Maintained contract database of existing and new client contract files and details.
• Traveled to markets and met with key tenants to enhance knowledge of the South African real estate market.
• Participated in asset analysis, appraisals, rehabilitations and sales of foreclosed properties.
• Kept detailed track of asset maintenance and potential future costs to accurately portray data and advise clients.
• Collaborated with investment firms and private real estate investors to provide due diligence and underwriting functions for acquisition and management of real estate portfolios.
• Contacted, liaised and implemented various marketing campaigns with national and local real estate brokers to market all vacancies on the properties within the portfolio.
• Appraised potential acquisitions based on title and deed restrictions, property liens, rehabilitation budgets, closing costs and projected resale values.
• Negotiated and resolved several complex real estate transactions, securing highest asset claim and liquidity.
• Modeled and simulated potential investments to gauge returns and diversify portfolios.
• Conducted due diligence checks on investment opportunities and determined rates of return and risks to clients.
• Assessed financial data and determined suitable actions for investments.
• Created key performance indicators to measure and assess investment performance.

• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Communicated effectively with owners, residents, and on-site associates.
• Generated leads for sales and rental properties through cold calls and referrals.
• Coordinated appointments to show marketed properties.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Generated professional networks by engaging in professional, industry and government organizations.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Maximized rental income while minimizing expenses through effective planning and control.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Provided primary customer support to internal and external customers.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Responded to customer requests for products, services, and company information.
• Updated account information to maintain customer records.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Tracked customer service cases and updated service software with customer information.
• Developed customer service policies and procedures to meet and exceed industry service standards.
• Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
• Participated in team meetings and training sessions to stay informed about product updates and changes.

• Implemented operational strategies and effectively built customer and employee loyalty.
• Developed and maintained relationships with customers and suppliers through account development.
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
• Introduced new methods, practices, and systems to reduce turnaround time.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
• Managed budget implementations, employee evaluations, and contract details.
• Developed and implemented strategies to increase sales and profitability.
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
• Analyzed market trends and competitor activities to create competitive advantages.
• Formulated policies and procedures to streamline operations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Provided strategic oversight of marketing and promotional campaigns to keep campaigns aligned with overall goals and objectives.
• Collaborated with cross-functional teams to develop innovative solutions.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Raised property accuracy and accountability by creating new automated tracking method.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Interacted well with customers to build connections and nurture relationships.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Reduced operational risks while organizing data to forecast performance trends.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained and guided team members to maintain high productivity and performance metrics.
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.

• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
• Created sustainable improvement initiatives for efficient use of energy.
• Analyzed building control and HVAC system performance and recommended improvements.
• Directed tenant improvements to meet contractual demands and update building areas.
• Performed start-up functions on systems based on project plans, specifications and contract documents.
• Created management reports outlining important facility statistics.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Supervised staff of 26 in day-to-day activities.
• Accounted for building usage and organizational needs when planning maintenance activities.
• Controlled expenses to meet budget requirements.
• Drove continuous improvement of processes and systems operation.
• Interviewed, hired, and trained qualified maintenance employees.
• Responded to building emergencies and managed repairs.
• Documented records on pricing, energy consumption and activity reports.
• Investigated problems and determined appropriate remedies.
• Maintained HVAC, temperature control, electrical and building automation systems.
• Led facility management staff and consultants in producing business plan that focused on facility operations.
• Conducted daily inspections of facility grounds, external structure, systems, and equipment.
• Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
• Monitored electricity, gas and water systems for proper function to minimize costs.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
• Conducted inspections of facility grounds, external structure, systems and equipment.
• Tracked and documented operational and financial records to perform analysis of performance and costs.
• Maintained inventory and ordered supplies to keep facility resources readily available.
• Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
• Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.

• Followed up on delinquent tenants and coordinated collection procedures.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Completed final move-out walk-throughs with tenants to identify required repairs.
• Introduced prospective tenants to types of units available and performed tours of premises.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Coordinated with legal counsel to resolve tenant disputes.
• Developed and implemented marketing strategies to increase occupancy rates.
• Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
• Communicated effectively with owners, residents, and on-site associates.
• Investigated property owners and researched current mineral rights details by reviewing hardcopy and digitized records.
• Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
• Generated leads for sales and rental properties through cold calls and referrals.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Implemented and enforced policies and procedures to maintain properties to highest standards.
• Collected and maintained careful records of rental payments and payment dates.
• Coordinated appointments to show marketed properties.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Maximized rental income while minimizing expenses through effective planning and control.
• Generated professional networks by engaging in professional, industry and government organizations.
• Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
• Responded to Common Area Maintenance (CAM) inquiries.
• Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Completed annual rent calculations using housing database software.
• Conducted regular inspections of both interior and exterior of properties for damage.