MAURICHELLE L STEVENS
Johannesburg
Summary
Dynamic professional with a strong work ethic and a commitment to achieving goals. Proven strengths in communication, leadership, and creative problem-solving. Seeking a challenging position that leverages skills and experience for mutual growth and advancement.
Overview
12
12
years of professional experience
2013
2013
years of post-secondary education
Work history
Sales Manager
Gearbox Parts
Johannesburg
06.2021 - Current
- Sold gearbox parts, managing invoicing, quotes, and purchase orders.
- Assisted with local procurement to enhance supply chain efficacy.
- Managed client credit accounts to ensure timely payments.
- Coordinated driver schedules and distributed trips efficiently.
- Processed credits and returns to maintain accurate inventory.
- Resolved customer complaints and queries to improve satisfaction levels.
- Performed office administration tasks, including filing, data capturing, and stocktaking.
Virtual Assistant
Webshure
08.2020 - 01.2021
- Responsibilities included:
- Invoicing;
- Website presentation management (changes & edits);
- CRM maintenance;
- Social media marketing
Office Administrator
Mayfair Gearbox and Diff
04.2016 - 07.2020
- Responsibilities included:
- Invoicing and quotes;
- Creating purchase orders;
- Addressing and resolving customer queries;
- Office administration duties such as filing, data capturing, stocktake, and receptionist duties;
Call centre agent
Mi Way Insurance
10.2015 - 01.2016
- Responsibilities included:
- Management and resolve customer complaints;
- Provide product and service information to customers;
- Sell products and place customer orders in the computer system;
- Identify and escalate issues to supervisors.
Student-teacher
Assemblies of God College
02.2014 - 04.2015
- Responsibilities included:
- Teaching students based on national curriculum guidelines;
- Planning, preparing and delivering lessons;
- Providing educational and social guidance to students;
- Encouraging student participation in lessons and in other school-related activities.
Education
National Senior Certificate - English, Afrikaans, Mathematics Lit, Tourism, Business Studies, Economics, Life Orientation
Marias Viljoen
Skills
- Microsoft Office;
- Ability to use SharePoint;
- Data Capturing;
- Communication Skills;
- Negotiation Skills;
- Inter and Intrapersonal Skills;
- Presentation Skills;
- Report Writing;
Languages
English
Afrikaans
REFERENCES
- Mrs, Adams, 078 403 0762
- Ashley, Damons, 076 052 1509
- Darius, Erasmus, 079 891 5056
Timeline
Sales Manager
Gearbox Parts
06.2021 - Current
Virtual Assistant
Webshure
08.2020 - 01.2021
Office Administrator
Mayfair Gearbox and Diff
04.2016 - 07.2020
Call centre agent
Mi Way Insurance
10.2015 - 01.2016
Student-teacher
Assemblies of God College
02.2014 - 04.2015
National Senior Certificate - English, Afrikaans, Mathematics Lit, Tourism, Business Studies, Economics, Life Orientation
Marias Viljoen