Maurice Smith
Automotive Technician
Alberton
Summary
Dynamic Automotive Technician with extensive experience, excelling in vehicle diagnostics and preventive maintenance. Proven ability to enhance customer satisfaction through effective problem-solving and timely repairs. Skilled in advanced diagnostics and committed to safety compliance, ensuring high-quality service and efficient operations in fast-paced environments.
Overview
8
8
years of professional experience
9
9
years of post-secondary education
Work History
Automotive Technician
NTT Volkswagen
Heidelberg
12.2024 - Current
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as oil changes, tire rotations, wheel balancing, and filter replacement.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Vehicle diagnostics & repair using ODIS, ELSA
- Completed: ELSA, ODIS, Electric Basic 1 & 2
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes and fluid changes.
Automotive Technician
Hyundai
Benoni
02.2024 - 12.2024
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Maintained accurate records of time and materials required to perform repairs and service.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
Logistics Assistant
Johwer Distribution Cc
Alberton
12.2021 - 01.2024
- Oversaw daily inventory counts to maintain data accuracy.
- Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
- Documented received materials into Sage accounting system.
- Generated, distributed and filed copies of all billing paperwork.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Ensured accurate documentation, maintaining detailed records of deliveries, invoices, and receipts for compliance purposes.
- Provided exceptional customer service, addressing inquiries and resolving issues related to orders, transportation, and returns promptly.
- Handled high-volume paperwork and collaborated with administrators to carry out invoicing.
- Ensured timely delivery of products by coordinating efficient transportation routes and carrier schedules.
Apprentice Mechanic
Hyundai
East Rand
02.2017 - 05.2022
- Demonstrated adaptability by working on various vehicle makes and models, broadening knowledge of different systems and components.
- Conducted thorough inspections of vehicles to identify potential issues and recommend appropriate repair solutions.
- Took assessments to prove knowledge base and skills.
- Achieved faster turnaround times for major repairs with effective time-management strategies that prioritized urgent tasks without compromising quality.
- Enhanced customer satisfaction by providing efficient maintenance services and addressing concerns professionally.
- Expanded knowledge base through continuous learning opportunities such as training seminars, workshops, and certification courses related to the automotive field.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Developed strong problem-solving skills while troubleshooting various mechanical issues under the guidance of experienced mentors.
Education
Automotive Technician Certificate (N5) - Automotive Mechanics
Imperial Technical Training Academy
Germiston, South Africa 02.2017 - 05.2021
High School Diploma -
Hoërskool Alberton
Alberton 01.2012 - 12.2016
Skills
Accomplishments
- Top 50 in Hyundai Skills Olympics SA, Apprentice division, 2021
- Top 50 in Hyundai Skills Olympics SA, Technician division, 2024
Timeline
Automotive Technician
NTT Volkswagen
12.2024 - Current
Automotive Technician
Hyundai
02.2024 - 12.2024
Logistics Assistant
Johwer Distribution Cc
12.2021 - 01.2024
Apprentice Mechanic
Hyundai
02.2017 - 05.2022
Automotive Technician Certificate (N5) - Automotive Mechanics
Imperial Technical Training Academy
02.2017 - 05.2021
High School Diploma -
Hoërskool Alberton
01.2012 - 12.2016
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