Maud Jamu
Johannesburg
Summary
Dedicated housekeeping professional with extensive experience at Monarch Hotel, excelling in room cleaning and supply restocking. Proven ability to maintain high cleanliness standards while ensuring guest satisfaction. Skilled in chemical safety and time management, adept at problem-solving and team coordination to enhance operational efficiency.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Mornach Hotel
Johannesburg
03.2020 - 12.2025
- Ensured high standards of cleanliness and comfort by thoroughly cleaning guest rooms.
- Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
- Replaced dirty linens with clean items according to established standards of quality control.
- Verified completion of cleaning duties by inspecting all assigned rooms.
- Conducted bathroom inspections to ensure all amenities were in place before guest check-in., restocking towels, rugs and toiletries before guest check-in.
- Collaborated with team members to coordinate cleaning schedules efficiently.
- Ensured proper use of cleaning chemicals and equipment for safety compliance.
- Interacted with guests courteously while respecting their privacy and preferences.
- Reported maintenance issues promptly to management for quick resolution.
Cleaning Assistant
Sunrise Guest House
Johannesburg
06.2017 - 10.2019
- Sanitized common areas according to health and safety standards.
- Cleaned bathrooms, including toilets, sinks and mirrors.
- Disinfected high touch surfaces like doorknobs, handrails and countertops regularly.
- Swept, mopped and vacuumed floors to ensure cleanliness.
- Emptied trash cans and disposed of waste materials properly.
- Maintained cleaning equipment in good working condition.
- Efficiently managed time between multiple tasks throughout the day.
- Followed all health codes and regulations regarding the use of chemicals.
- Ensured safety standards were met while using chemical cleaners or operating machinery.
- Responded promptly to requests from customers or staff members.
Education
George Stark High School
Harare , Zimbabwe Skills
- Room cleaning
- Supply restocking
- Chemical safety
- Equipment maintenance
- Time management
- Team coordination
- Customer service
- Attention to detail
- Problem solving
- Issue reporting
- Adaptable scheduling
- Customer service-focused
- Laundry expertise
- Health and safety
- Guest relations
- Vacuuming and sweeping
Languages
English
Proficient (C2)
C2
Certification
- First Aid Certificate
Timeline
Housekeeping Room Attendant
Mornach Hotel
03.2020 - 12.2025
Cleaning Assistant
Sunrise Guest House
06.2017 - 10.2019
George Stark High School