MATTHEW VILJOEN
Financial Adviser
Dana Bay
Summary
With a passion for food cultivated since high school, my journey started with pursuing a career as a chef. Beginning as a floor manager at Mythos restaurant, I fully immersed myself in all aspects of the operation. When the opportunity arose for the Kitchen Manager/Executive Chef role, I confidently assumed the position. The fast-paced kitchen atmosphere ignites my determination to excel, ensuring top-notch quality and customer satisfaction. Embracing this lifestyle, I actively pursue opportunities for growth to expand my skills and reach my goals.
Overview
10
10
years of professional experience
1
1
Language
Work History
Financial Advisor
Old Mutual
Mossel Bay
08.2022 - Current
- Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios.
- Developed comprehensive financial plans for clients to achieve short-term and long-term goals.
- Provided comprehensive retirement planning services, ensuring clients maintain their desired lifestyle post-retirement.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Ensured compliance with industry regulations and company policies while serving clients'' best interests.
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
- Increased client satisfaction by providing personalized financial advice and investment strategies.
- Enhanced client portfolio performance by advising on strategic investment opportunities tailored to individual risk profiles.
Restaurant Front of House Manager
Baie Bleu Restaurant
04.2022 - 07.2022
- Improved table turnover rates with efficient seating procedures and timely clearing of tables after guests'' departures.
- Developed strong relationships with vendors, securing competitive pricing on products and services for the restaurant.
- Collaborated with back of house management to ensure seamless communication between kitchen and service staff for optimal dining experiences.
- Enhanced customer satisfaction by efficiently managing front-of-house operations and addressing guest concerns promptly.
- Barista Training, Ensuring quality and efficiency in the bar.
- Mentored new team members on restaurant policies, procedures, and best practices to ensure consistent guest experiences across shifts.
- Implemented inventory control measures to reduce waste, lower food costs, and improve overall profitability.
- Coordinated special events including private parties, catering orders, and community outreach programs to expand the restaurant''s presence within its local market area.
- Maintained a clean, welcoming environment by overseeing daily cleaning tasks and ensuring adherence to health codes.
- Resolved guests complaints while maintaining positive customer environment.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Motivated staff to perform at peak efficiency and quality.
Barista
Brothers Coffee
09.2020 - 02.2022
- Preparing and serving hot and cold drinks with high standards, such as coffee, other Hot beverages, Smoothies etc.
- Managing stock control and ordering of new stock.
- Managing cash up on a regular basis.
- Reason for Leaving: Went into Forex trading full time.
Front of House and Kitchen Manager / Barista
Bistro@Bay
05.2018 - 10.2019
- Company Overview: Dana Bay
- Running the restuarant and kitchen as well as doing some of the cooking as well as holding he position of Barista.
- Dana Bay
- Reason for Leaving: Restaurant closed down.
Kitchen Manger / Floor Manager / Bar Manager
Mythos Restuarant
01.2016 - 04.2018
- Company Overview: Mall of The South - Johannesburg
- Managing and training of staff, quality control, portion control, variances of stock, stock take, ordering and receiving stock for kitchen and bar, hygiene in kitchen and store room, food and safety skills, time management of food, placing orders and discipline of staff members, bar management, problem solving in the kitchen, on the floor and bar.
- Assisting in the kitchen when short staffed.
- Cashing up waiters.
- Admin for the restaurant.
- Mall of The South - Johannesburg
- Reason for Leaving: Move to Mossel Bay
Line Chef Trainee
African Pride Hotel
06.2015 - 09.2015
- Company Overview: Practical for Hotel School
- Preparation of filleting fish, portioning of meats and fish, deboning chicken.
- Preparing cold dishes and working in both Meat and Garnish section.
- Ensure hygiene is in place and storerooms are cleaned on a daily basis.
- Practical for Hotel School
- Reason for Leaving: Practical for Hotel School
Education
Diploma - Level 2 Culinary Arts
International Hotel School
01.2016 - 12.2016
Grade - undefined
Alberton High School
RE5
FSCA
Johannesburg, South Africa 04.2001 -
Class of Business
Milpark Education
01-2024
Skills
Staff management
Operations management
Customer engagement
Team management
Inventory control and record keeping
Shift management
Supervisory skills
Passion for customer satisfaction
Point of sale (POS) system operation
Food service background
Customer loyalty
Customer-oriented
Reservation handling
Food plating and presentation
Culinary arts education
Kitchen oversight
Purchasing and cost control
Problem-solving
Teamwork and collaboration
Safe food handling
Attention to detail
Kitchen management
Meal preparation
Food quality
Food presentation
Knife skills
Cooking techniques
Pantry restocking
Grilling techniques
Food storage
Beverage preparation
Espresso machine operation
Investment planning
Insurance decisions
Sales and marketing
Financial advising
Relationship building and management
Mutual funds
Insurance sales
Decision-making
Retirement planning
Investment advice
Wealth management
Estate planning
Personal Information
- ID Number: 9601185012081
- Age: 29
- Passport Number: A11773517
- Gender: Male
- Nationality: South African
Timeline
Financial Advisor
Old Mutual
08.2022 - Current
Restaurant Front of House Manager
Baie Bleu Restaurant
04.2022 - 07.2022
Barista
Brothers Coffee
09.2020 - 02.2022
Front of House and Kitchen Manager / Barista
Bistro@Bay
05.2018 - 10.2019
Kitchen Manger / Floor Manager / Bar Manager
Mythos Restuarant
01.2016 - 04.2018
Diploma - Level 2 Culinary Arts
International Hotel School
01.2016 - 12.2016
Line Chef Trainee
African Pride Hotel
06.2015 - 09.2015
RE5
FSCA
04.2001 -
Grade - undefined
Alberton High School
Class of Business
Milpark Education
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