Matthew Ness

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.
• Developed and maintained relationships with customers and suppliers through account development.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Led cross-functional teams to achieve project goals, fostering collaboration and innovation.

While managing Traffik, I gained hands-on experience in vehicle detailing, polishing, ceramic coating, and PPF application. As the face of the business, I interacted directly with clients both in-person and through our online video content, providing excellent customer service and product recommendations. I actively engaged with clients to upsell customized packages tailored to their needs and worked with companies to establish relationships that resulted in securing high-quality products at competitive prices.

I built strong partnerships with industry-leading brands, such as Wurth, Menzerna, Nasiol, Apex, and Mint Wraps, either working with their products or offering services directly. This allowed me to improve service offerings and strengthen the business’s reputation in the automotive sector. My experience with diverse clients, managing expectations, and resolving challenges helped me develop strong interpersonal skills and the ability to handle complex situations professionally.

Additionally, my passion for cars, especially in the detailing and care of vehicles, has driven me to become deeply involved in the automotive community. While my expertise lies in detailing, I am eager to expand into the tuning and modification side of the industry—a field I’m equally passionate about. My established network and familiarity with the car community will contribute significantly to expanding brand presence and driving business growth.

I am excited about the opportunity to bring my skills, passion, and industry connections to your team, and I look forward to contributing to the company’s success while pursuing my passion for automotive excellence.

• Delivered high-quality workmanship by overseeing all aspects of construction from start to finish.
• Maintained accurate records of daily activities, including time sheets, material logs, and safety reports.
• Increased productivity by implementing effective delegation strategies among team members.
• Accelerated project timelines through proficient use of tools, equipment, and machinery on the job site.
• Improved project efficiency by effectively managing construction schedules, budgets, and resources.
• Reduced project delays by proactively identifying potential issues and implementing appropriate solutions.
• Aided in the development of comprehensive project estimates by collaborating closely with management teams for accurate budgeting considerations.
• Boosted overall team morale by recognizing individual achievements and promoting open communication channels amongst staff members.
• Cultivated strong relationships with clients, suppliers, and local authorities for smoother project execution.
• Upheld quality standards throughout all stages of construction with meticulous attention to detail.
• Safeguarded company reputation with strict adherence to industry regulations and best practices during construction processes.
• Played a key role in securing repeat business through consistently delivering projects on time or ahead of schedule without compromising quality or safety.
• Inspected equipment and tools used for safe operation.
• Sourced suppliers and purchased necessary materials for work.
• Directed projects according to schedule and quality demands.

Business Owner / Recruiter & Trader

Founded and led a successful trading and recruitment business, where I managed a team of professionals in the recruitment and trading sectors. Focused on building strong relationships with brokers and traders, facilitating strategic partnerships, and driving growth through collaboration. Oversaw day-to-day operations, including recruitment, training, and team development, while consistently delivering results in a competitive market. Excelled at identifying and nurturing key business relationships to enhance network opportunities and expand industry presence.

• Monitored market trends and developed strategies to capitalize on potential opportunities.
• Made fast decisions based on fluctuating market resulting in profit.
• Managed a diverse portfolio of equities, fixed income, commodities, and derivatives to maximize returns while minimizing risk exposure.
• Enhanced portfolio performance through diligent research, stock selection, and timely adjustments to market conditions.
• Developed profitable trading strategies by conducting thorough market analysis and identifying trends.
• Assessed hourly market conditions to look for hedge and arbitrage opportunities.
• Discussed trading strategies with portfolio managers to highlight current market sentiment, price points of resistance and support and liquidity characteristics of positions.