MATTHEW MCENROE

• As an Account Technology Strategist (ATS) I am a senior technical strategist responsible for mapping the customer's business processes and challenges to the technology, security and AI vision and roadmap. I own the relationship with the customer's technology decision-makers (TDMs) and drive the technology and AI implementation towards meeting the customer's missions and outcomes. This role requires a blend of business acumen, technical expertise, and strategic thinking to act as a trusted advisor customers and this is blend truly something I'm passionate about and truly believe is one of my talents.
• Work Description and Key Responsibilities
• - Own, manage, and develop the technical business relationships with senior technology influencers and decision-makers at the customer.
• - Make use and align solution areas and programs to the strategy and customer.
• - Act as a Virtual CTO and trusted technical advisor, helping the customer's CIO/CTO/CDO achieve their mission within the organization.
• - Lead strategic conversations with C-level technology executives to drive new business opportunities.
• - Understand the customer's technology landscape and AI and Security strategy to create and maintain a strategic 3 Horizon roadmap.
• - Orchestrate and align resources through the Inspire & Design, Empower & Achieve, Realize Value, and Manage & Optimize stages to achieve the desired industry architecture strategy and solutions.
• - Drive market-making transformations with CxO level alignment and thought leadership.
• - Partner with various internal teams (STU, CSU, ISD, and Partners) to ensure the customer's desired outcomes are met.
• - Generate additional qualified pipeline with a focus of technological transformation of the customer.
• - Act as counterpart to the colleagues on the assigned account, and work with team to create new opportunities.

In my role, I have successfully established and built AI and cloud strategies for various Enterprise FSI accounts, such as Discovery, Momentum, Alex Forbes, Investec, Telesure, PPS, Bidvest, Sun International and a few other strategic accounts, I have also delivered these throuhg partner eco systems and have established great relationships in them.

Work Description and Key Responsibilities

• - Provide technical support for customers to support pre-sales and post-sales processes
• - Address all product-related queries on time
• - Train customers to use products effectively
• - Provide developers with customers’ feedback to help identify potential new features or products
• - Report on product performance
• - Identify solutions to reduce support costs
• - Analyze customers’ needs and suggest upgrades or additional features to meet their requirements
• - Liaise with the sales departments to win new business and increase sales
• - Establish best practices
• I focused mainly on Cloud and data protection, also focused on the VMware integration side and general enterprise applications and databases.

I managed over 15 direct customer accounts, this was split between FSI and retail, some of the accounts included, Woolworths, Engen, Hollard, Sanlam and Supergroup.

I successfully helped customesr plan and execute refreshes on their technology stacks, help them build chargeback and depreciation models. I built roadmaps with them on newer technologies and cloud technologies that would help them achieve business goals.

• Work Description and Key Responsibilities
• - Solution designs and architecture strategy planning
• - Technical success mapping
• - Program Management & Adoption driving for internal and external teams
• - Road-map design and strategy management
• - Technical reviews and recommendations for RCA’s.
• - Technical customer advocacy.
• - Advisory on technical best practices.
• - Code currency and Hardware EOSL mitigation planning.
• - Trend analysis and predictions.
• - Knowledge transfer to customer teams.
• - Engaging and Expanding AM footprint in account.
• - Quarterly and Monthly business reviews for technical footprint.

• Work Description and Key Responsibilities
• - System Architecture from application layer down.
• - Migrations – mixed workloads.
• - Logic layer and presentation layer design.
• - Deployment and Implementation
• - Technical enablement and consulting.
• - Service desk management and customer escalations.
• - Customer needs analysis and pipeline administration.
• - Opportunity discovery and technical account management.
• - Exco and key stakeholder presentations.
• Cloud Solutions Company focusing on Microsoft Azure and VMware vCloud Director, Parallels Odin Orchestration and Automation. Netapp Cloud ONTAP Services.

• Work Description and Key Responsibilities
• - Product Strategy development for partners, customer and service providers.
• - Customer enablement, new product development and customer relationship building.
• - Technical training, solutions scoping and business/product Commercials
• - Market and user research
• - Revenue and performance management
• - Stakeholder collaboration
• - Product lifecycle management
• Cloud Solutions Company, Email, Hosting, Backup and DR, Connectivity. Mimecast. Looking after products such as: Arcserve, Druva, Microsoft Azure and Virtual Data Centre.

• Work Description and Key Responsibilities
• - Technical Consulting
• - Network Security
• - Junior Technician
• - Back-up and Recovery
• - Storage Sales and Cloud Servers
• - Solution Deployment
• - Vendor Management
• - Building Business Cases
• Accelerate is an IT solutions provider specializing in network security, storage facilities, virtualization, Fiber and Cloud Solutions.
• Reason for Leaving: Head Hunted for a better opportunity with a new challenge.

• Work Description and Key Responsibilities
• - Bar Manager for VIP and VVIP sections of the event.
• - Arranging sponsorship for the event.
• - Ensuring that there is sufficient and excellent security for the event.
• - Ensuring that there is sufficient stock for the bars.
• - Arrange medical stations for the events.
• - Artist Management
• Music festival of about 38 000 people, held once a year. Assist with the planning of the events and managing the events on the day.

• Work Description and Key Responsibilities
• - Sales and Pre-Sales
• - Administration and Implementation
• - Junior Technician
• - Scoping and opportunity discovery.
• I.T Solutions Company specializing in Networking and Network Security requirements as well as Storage, PCI compliance.
• Reason for Leaving: Head Hunted by Cloud on Demand

• Work Description and Key Responsibilities
• - Sound Setup
• - Sound Configuration
• - Light Rigging and Stage Rigging
• - Stage Management
• Special Events Company hosting any scale events for corporates schools and a variety of entertainment events.