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Dynamic Outpatient Coder with proven expertise at Ensemble Health Partners, enhancing coding accuracy and reducing claim denials through meticulous chart reviews. Proficient in ICD-10 coding and committed to compliance, I foster collaboration and utilize strong organizational skills to streamline processes, ultimately increasing facility revenue and ensuring high-quality patient care.

Dedicated Administrative Professional with extensive experience in public service, office coordination, and financial processing. Managed billing support, customer accounts, records management, and daily office operations with precision, contributing to overall efficiency. Handled high-volume public interactions while maintaining confidentiality and supporting multiple departments in dynamic environments.

Compassionate Licensed Practical Nurse skilled in enhancing patient outcomes through effective care coordination and regulatory compliance. Experienced as a Utilization Review Nurse, recognized for efficiency in medical necessity reviews. Expertise in critical thinking, case management, and healthcare policy interpretation. Drives collaboration among healthcare professionals while navigating complex healthcare environments.

Professional administrative expert prepared for leading and optimizing office operations. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in project management, process improvement, and communication. Reliable and efficient with proactive approach to problem-solving and organizational excellence.
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Dynamic leader with a proven track record at Crozer Chester Medical Center, adept in operations management and staff development. Excelled in enhancing customer satisfaction and team productivity, achieving a significant increase in customer satisfaction scores. Skilled in strategic planning and conflict resolution, demonstrating exceptional decision-making and interpersonal communication abilities.

Matthew Cresswell

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Bachelor of Engineering Science in Digital Arts - Digital Arts & Engineering

High School Diploma -

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Bachelor of Engineering Science in Digital Arts - Digital Arts & Engineering

High School Diploma -

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