Matshiu Caroline Marotholi
Cashier
Pretoria
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
Overview
9
9
years of professional experience
1
1
Language
Work History
Cashier
Sasol Capital Park
Pretoria
06.2022 - 01.2024
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Performed cash, card and check transactions to complete customer purchases.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Cashier/ Office Administrator
Tfs Hardware
Bethlehem
05.2018 - 09.2018
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Performed cash, card and check transactions to complete customer purchases.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Stocked, tagged and displayed merchandise as required.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Addressed customer needs and made product recommendations to increase sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Built relationships with customers to encourage repeat business.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Site Supervisor
Workforce Staffing
Bethlehem
07.2017 - 01.2018
- Administered disciplinary actions to workers violating safety regulations and company policies.
- Reduced costs for the company through effective budget management and vendor negotiations.
- Investigated and reported on accidents, injuries and near-miss incidents.
- Documented construction and extraction workers' hours, wages and other pertinent information.
- Trained new team members on site policies and procedures.
- Assisted managers in interviewing and selecting new workers.
Checkout Assistant
Pick N Pay
Bethlehem
12.2014 - 06.2017
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Increased sales by recommending appropriate promotions, upsells, and additional services to customers during checkout.
- Effectively communicated with all levels of store personnel regarding relevant information about storewide events or special promotions impacting the front end operations.
Education
Certificate - Cabin Crew License
Ept Aviation Training
Kempton Park01.2020
Certificate - Computer Literacy & Office Administration
Stech Havatech
Pretoria02.2011
National Senior Certificate - Grade 12
Tiisetsang High School
Bethlehem12.2008
Skills
Reliability
Adaptability and Flexibility
Cash register systems
POS system operations
Analytical Thinking
Till Counting
Problem-solving abilities
Time management abilities
Cash handling and management
Work Ethic and Integrity
Reliable and Responsible
Creative Thinking
Staff Supervision
Team building
Written Communication
Interpersonal Communication
Organizational Skills
Attention to Detail
Timeline
Cashier
Sasol Capital Park
06.2022 - 01.2024
Cashier/ Office Administrator
Tfs Hardware
05.2018 - 09.2018
Site Supervisor
Workforce Staffing
07.2017 - 01.2018
Checkout Assistant
Pick N Pay
12.2014 - 06.2017
Certificate - Cabin Crew License
Ept Aviation Training
Certificate - Computer Literacy & Office Administration
Stech Havatech
National Senior Certificate - Grade 12
Tiisetsang High School