Matshidiso Lea Qongqo
Odendaalsrus,Free State
Summary
Dedicated and compassionate individual seeking a caregiver position, eager to leverage a natural inclination for empathy and strong interpersonal skills to provide exceptional care for individuals in need. Highly motivated to contribute to the well-being of others, with a genuine commitment to creating meaningful connections and brightening lives with kindness and understanding.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Cleaner
82 Retail Store
Odendaalsrus, Free State
02.2022 - 10.2023
- Sanitizing and Disinfecting
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Monitored cleaning supplies and ordered more when ne
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Worked quickly to complete cleaning within allotted timeframes.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Restocked, refreshed and sanitized bathroom facilities.
- Dusted countertops, ceilings and furniture for pristine environment.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Deep cleaned carpets using steam cleaner.
House aide
Mrs Van Leeuw
Kroonstad, Free State
03.2020 - 01.2022
- Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
- Completed laundry, ironing and dry cleaning.
- Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
- Applied positive customer service approach to increase satisfaction levels.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Cooked meals to meet diverse dietary requirements.
- Upheld safety and hygiene standards to reduce incidents and accidents.
- Practiced safety and hygiene procedures by maintaining clean work environment.
- Supported children's development with learning-through-play activities, aiding social, emotional and educational growth.
- Planned and guided age-appropriate tasks, including reading, crafts, baking and games.
Education
Diploma in Caregiving - Health
Alison
Online 11.2023 - 01.2024
National Senior Certificate - Grade 12
Zwelandile Senior Secondary School
Cofimvaba, Eastern Cape 01.2017 - 11.2018
Skills
- First Aid
- CPR
- Housekeeping
- Communication Skills
- Food Preparation
- Companionship and Empathy
- Patient-Focused Care
- Compassionate Care
- Infection Control
Certification
- CPR , AED and First Aid, Alison, 01/01/24
- Safe Handling and Administration of Medication, Alison, 01/01/24
Languages
English
Native
Xhosa
Native
Sotho (Northern)
Advanced
Personal Information
- Citizenship: South Africa
- Date of birth: 05/11/2000
Custom
- Kholeka Gloria Majova, Zwelandile Senoir Secondary School, +27-635197950, busybee230@gmail.com
- Dieketseng van Leeuw, van Leeuw Home, +27-736595716, dieketseng.dk@gmail.com
Timeline
Diploma in Caregiving - Health
Alison
11.2023 - 01.2024
Cleaner
82 Retail Store
02.2022 - 10.2023
House aide
Mrs Van Leeuw
03.2020 - 01.2022
National Senior Certificate - Grade 12
Zwelandile Senior Secondary School
01.2017 - 11.2018
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