Matshidiso Andronica Thabethe
10096a Mokhele Street, Orlando West
Summary
Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
29
29
years of professional experience
3
3
Languages
Work History
Community Liaison Officer
Johannesburg Water
03.2020 - Current
- Supported program evaluation efforts by gathering feedback from participants in various initiatives, ensuring continuous improvement.
- Promoted a positive image of the organization to the public through proactive responses to inquiries, complaints, and concerns.
- Managed social media accounts for increased visibility while sharing relevant information about events or initiatives taking place within the communities served.
- Served as an advocate for underrepresented populations within the community by voicing their concerns during decision-making processes at different levels of government or administration.
Reception/ Switchboard (with a float function)
Voltex Reuven
07.2006 - 12.2011
- Operating a switchboard and taking messages
- Attending to Customers/ Visitors that come through
- Filing orders
- Receiving and signing for stock.
Call Centre Agent
Africa Direct
06.2005 - 12.2008
- Handling incoming calls
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
Stock Controller
Exotic Fashion
01.2002 - 01.2003
- Maintenance of stock levels
- Check if the prices are correct on the shelves
- Attend to customer queries.
Junior Secretary
Truth and Reconciliation Committee
01.1999 - 11.2001
- Sending emails
- Taking minutes and typing them
- Ensure that office records are kept and ensure that an efficient filing system is in place and up to date.
Receptionist
Mnguni's Office Equipment
01.1995 - 01.1999
- Handling incoming calls
- Attending to Customers/ Visitors that come through.
- Managed conference room schedules to ensure efficient use of space for meetings and other events.
- Coordinated travel arrangements for executives, ensuring seamless itineraries that met all requirements.
Education
Computer Literacy Course - Education
Thusong Baptist Training Centre
Johannesburg, South AfricaTeaching - undefined
Funda Community College
Nursing Assistant - undefined
Private Nursing College
Matric - undefined
Central State School
Skills
Travel Coordination
undefinedReferences
Johannesburg Water
Zamokhule Mhlongo (Project Manager)
071 671 4804
Voltex Reuven
Swift Ramdayal (Manager)
011 434 3800
Africa Direct
Manny Drooupies( Manager)
011 494 3567
Exotic Fashion
Fikile Kunene (Manager)
082 571 6455
Timeline
Community Liaison Officer
Johannesburg Water
03.2020 - Current
Reception/ Switchboard (with a float function)
Voltex Reuven
07.2006 - 12.2011
Call Centre Agent
Africa Direct
06.2005 - 12.2008
Stock Controller
Exotic Fashion
01.2002 - 01.2003
Junior Secretary
Truth and Reconciliation Committee
01.1999 - 11.2001
Receptionist
Mnguni's Office Equipment
01.1995 - 01.1999
Computer Literacy Course - Education
Thusong Baptist Training Centre
Teaching - undefined
Funda Community College
Nursing Assistant - undefined
Private Nursing College
Matric - undefined
Central State School
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