Open To Work
Matshidiso Tshabalala
General Administrative Worker
Pretoria
Work Preference
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
1
1
year of professional experience
Work History
Cashier
Boxers Superstore
02.2025 - 05.2026
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Addressed customer needs and made product recommendations to increase sales.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Restocked and organized merchandise in front lanes.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Certificate - Accredited Certificate
Lesedi La Batho Community Centre
Gauteng, Pretoria. 04.2001 -
High School Diploma -
Letlotlo Secondary School
Gauteng, Pretoria.12-2021
Skills
Verbal communication
Scheduling appointments
File organization
Document management
Spreadsheet management
Meeting planning
Presentation preparation
Customer service
Problem-solving
Time management
Computer skills
Critical thinking
Team collaboration
Professional communication
Office administration
Microsoft Excel
Data entry
Microsoft outlook
Data collection
Strategic planning
Additional Information
Assistance Manager| Sive Mpeta | 065 801 7333
Timeline
Cashier
Boxers Superstore
02.2025 - 05.2026
Certificate - Accredited Certificate
Lesedi La Batho Community Centre
04.2001 -
High School Diploma -
Letlotlo Secondary School