Matshepo Langa
Sunnyside,Pretoria
Summary
Detail-oriented professional with a solid background in customer service and administration. Strong analytical and planning skills support accurate, timely project completion. Proven problem-solving and leadership capabilities enhance team collaboration. Effective communicator skilled in managing confidential information, committed to driving organisational success.
Overview
9
9
years of professional experience
Work history
Junior Administrator
Tiger Wheel And Tyre
Lephalale
2025.03 - 2026.02
- Provided administrative and clerical support to multiple departments, facilitating smooth daily operations.
- Assist with data entry, document preparation, and report generation for management review
- Maintain and organize company records, filing systems, and correspondence for easy retrieval.
- Coordinated internal communication, meeting schedules, and logistics for senior staff.
- Support procurement and inventory processes by tracking office supplies and placing orders when needed.
- Liaise with external clients, vendors, and service providers to ensure timely delivery of tasks.
- Performed multiple tasks across departments, adapting to changing priorities and needs., adapting to changing priorities.
Marketing Officer - Learnership
GMSQ & MA Holdings
Lephalale
2024.09 - 2025.03
- Developed comprehensive marketing plan to enhance brand visibility and engagement
- Create and manage digital platforms
- Created and managed digital platforms to foster customer interaction and support marketing initiatives
- Conducted promotional activities and campaigns to increase customer reach and brand awareness
- Customer engagement
- Managed office administration tasks
- Created targeted advertising strategies for outreach
- Monitoring targets and budgets
- Administration
- Facilitated advanced rental agreements
Sales Agent: Acting Supervisor
AvisBudget Car Rental
Musina
2021.01 - 2024.01
- Managing branch operations and staff members
- Responsible for opening and closing the branch
- Handled customer inquiries via phone
- Responsible for dealing with new accounts and clients on a daily basis
- Assist clients at front counter with rental rates, prices, terms and conditions
- Coordinated with dispatch to secure fleet availability for reservations.
- Responsible for marketing the branch and improvement of local sales
- Responsible for recruiting and paying temporary drivers with provided petty cash
- Ensuring all staff are in appropriate uniform and look presentable
- Perform strict checks on vehicles upon arrival and departure
- Ensuring all staff is in appropriate uniform and look presentable
- Responsible for recruiting and paying of temporary drivers with provided petty cash
- Executed day-to-day branch administration, including daily banking, fuel balancing, fleet management, client handovers for overdue rentals, inventory management, and report capturing
Delivery And Collection Agent: Driver II
AvisBudget Car Rental
Lephalale
2019.01 - 2021.01
- Conducted full inspections on vehicles before rental and upon return to ensure safety and compliance
- Assist customers to complete and sign damage report form and collect AR report information from customer
- Managed the closure of contracts upon termination
- Documented vehicle damages accurately to maintain fleet integrity and support customer accountability
- Refuelled and cleaned vehicles to maintain operational readiness
- Executed delivery and collection of vehicles while explaining contract terms to customers at various locations
- Conducted refuelling and cleaning of all vehicles
Store Assistant: Merchandiser
Homemark
Phalaborwa
2017.01 - 2018.01
- Facilitated unpacking process to ensure timely product availability
- Processing payments on Homemark POS system
- Setting up prices and promotions stickers
- Set up price and promotional stickers to enhance product visibility
- Unpacking of products
- Perform stock taking
- Performed end-of-day administration, including cashing up, preparing shelves, and cleaning for the next day
Education
Scaffolding Erector
Core Skills Academy
Lephalale, LimpopoMarketing Management N6
Lephalale TVET College
Lephalale, LimpopoMatric -
Leondale Secondary School
Leondale, GautengSkills
- Document management
- Office supply management
- Computer literate
- Analytical planning
- Good accuracy and attention to detail
- Meets deadlines
- Problem solving excellence
- Customer service excellence
- Verbal and written communication
- Team oriented
- Great leadership attributes
- Confidential information handling
References
- Mrs Zivumile, Fonmedig, General Manager, 0727705306, AvisBudget Car Rental
- Ms Venissa, Mashilompana, Branch Supervisor, 0781171358, AvisBudget Car Rental
- Mrs Chantelle Ver, Mulen, Branch Manager, 0722459275, Homemark
- Mrs Thuso, Masikhwa, Director, 0720618505, GMSQ & MA Holdings
- Mr Jeffery, Meso, Branch Manager, 0784789082, Tiger Wheel And Tyre
Personal Information
- South African
- Born 01 July '99
- Female
- Code B driver’s license
- Willing to relocate
- Multilingual
Timeline
Junior Administrator
Tiger Wheel And Tyre
2025.03 - 2026.02
Marketing Officer - Learnership
GMSQ & MA Holdings
2024.09 - 2025.03
Sales Agent: Acting Supervisor
AvisBudget Car Rental
2021.01 - 2024.01
Delivery And Collection Agent: Driver II
AvisBudget Car Rental
2019.01 - 2021.01
Store Assistant: Merchandiser
Homemark
2017.01 - 2018.01
Scaffolding Erector
Core Skills Academy
Marketing Management N6
Lephalale TVET College
Matric -
Leondale Secondary School