Matseliso Rosalia Mathibeli
Operational Manager
North Riding
Summary
Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Operations Manager
Phaneros Capital Pty Ltd
Gauteng
05.2022 - Current
- Conducted performance reviews, identifying areas for improvement and developing action plans to address them.
- Reported issues to higher management with great detail.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring and onboarding
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Facilitated smooth collaboration between departments through clear communication channels.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Office Administration
Limani Business Enterprise
10.2012 - 4 2022
- Supported office administration tasks such as billing, insurance claims processing, and appointment scheduling to ensure smooth operations within practice.
- Supported office administration tasks, such as managing incoming calls, maintaining accurate filing systems, and processing payments.
- Handled office administration and logistics.
- Mentored staff in office administration principles, leading to consistent growth in skillsets and professional development.
Education
High School Diploma -
Capricorn College
Polokwane 02.2011 - 07.2013
High School Diploma -
Raluswielo Secondary
Thohoyandou, South Africa 01.2009 - 01.2010
Skills
Customer Service
Staff Management
Names
Matseliso Rosalia
Contact Details
072 100 4868, mathibelifavouredjoy@gmail.com
Personal Information
- ID Number: Passport no: RC766048
- Date of Birth: 01/21/89
- Gender: Female
- Nationality: Mosotho
- Driving License: C1
- Marital Status: Single
References
- Limani Business Enterprise, Mrs Mphephu, Director, 072 304 4978
- Phaneros Capital, Mr Mokgosi, Director, 073 838 9595
Timeline
Operations Manager
Phaneros Capital Pty Ltd
05.2022 - Current
Office Administration
Limani Business Enterprise
10.2012 - 4 2022
High School Diploma -
Capricorn College
02.2011 - 07.2013
High School Diploma -
Raluswielo Secondary
01.2009 - 01.2010
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