Matome Masiela
Software Development Manager
Glen Marais, Kempton Park
Summary
An experienced information technology manager, well-versed in handling and managing multiple technology development projects, infrastructure and daily operations management. Recognized for efficient system development, cost-effective system improvements, operational streamlining, and a positive leadership style. Known for building a high-performing team that is proficient in .NET and Java applications and has a strong emphasis on creative problem-solving and digital transformation.
Overview
16
16
years of professional experience
8
8
years of post-secondary education
12
12
Certifications
Work History
Software Development Manager
RAND MERCHANT BANK
3 2022 - Current
- Manage two teams (13 in total) made of software engineers, business analysts, support analysts, and automation testers who work on different projects.
- One team builds java applications and .NET applications, both using Angular for front-end development
- My task is to create and keep strong team that can support the bank's digital transformation strategy and provide innovative solutions to business problems
- My career highlights as a manager were to help digitise the deal origination process for investment banking, digitise document management operations for long term deals and build a performance management system for dealmakers and investment bankers.
- Increased team productivity by mentoring junior developers and providing constructive feedback on their work
- Established clear performance metrics for the development team, monitoring progress toward objectives regularly and adjusting strategies as needed to achieve desired outcomes
- Developed comprehensive documentation, ensuring smooth handoff between development phases and facilitating knowledge transfer among team members
- Evaluated emerging technologies for potential integration into current projects, staying ahead of industry trends and maintaining a competitive edge in product offerings
- Collaborated with senior leadership to define requirements and build projects that achieved or exceeded corporate plans
Business Analyst Lead
Rand Merchant Bank
08.2019 - 02.2022
- My biggest career highlights as a Lead Business Analyst were to help digitise the whole deal management pipeline process, which integrates with multiple systems (internal and external) within the investment banking division (Africa, London and Asia), and a Deal Conclusion system
- As a business analyst team lead, I was responsible for leading a team of business analysts to deliver high-quality business solutions for various clients and partners across the globe.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams
- Conducted market research studies to provide valuable insights for strategic planning initiatives
- Updated and developed scripts and queries to extract and analyze data from multiple sources
Senior Business Systems Analyst
Vitality Group
05.2016 - 07.2019
- Projects delivered: As a senior business analyst at the Vitality group, I re-engineered Vitality Core system to work with different partners (Retail, Gym, Hotels and Travel) and Vitality franchises worldwide
- Projects: 1) Vitality Data Exchange Global System (Big Data Technologies): for partners with no real-time processing
- Integration with global reward partners
- 2) Vitality Device Platform rebuild: Integration with global wellness and fitness device partners
- 3) New market Vitality Projects Integration: IGI Pakistan, UK Essentials, Sumitomo (Japan), Ecuador, Aetna USA
- 4) Device Integrations project delivered in 2018 & 2019: Huawei Fitness Devices (RSA), Technogym (RSA), Inbody (Korea), Softbank Body Scale (Japan).
Business Systems Analyst
Astute Financial Services Exchange
07.2015 - 04.2016
- At Astute, I was responsible for facilitating the elicitation, documentation and sign-off of business requirements and functional specifications for various projects and enhancements
- I also performed testing, risk analysis, mapping solutions and resolving client queries
- I maintained good relationships with clients and ensured that all system changes were communicated and documented.
Business Systems Analyst
Discovery - Vitality and Card systems
11.2012 - 06.2015
- As a Business Systems Analyst at Discovery - Vitality and Card systems, I was involved in technical impact analysis, requirements gathering, specification writing, solution validation, testing, project management, error resolution, live monitoring, and internal BA forum participation
- Projects worked on: AIA Vitality: Australia, Pru Device integration, Global Device Layer, iHealth Integration, Garmin Integration, Polar Integration, Wellness Devices, Validic Integration.
Business Systems Analyst
Absa Capital
01.2012 - 11.2012
- As a business systems analyst at Absa Capital, I was responsible for conducting technical and business analysis, facilitating workshops and sessions with stakeholders, documenting requirements and specifications, designing business architectures and functional decompositions, and identifying IT interfaces and integration points for various projects
- Projects worked on: Automated Recalls, Account Level Billing, BICOS - Generic prepaid cards, RTGS, Cobranded Reloadable Cards.
Analyst - Project Office
Absa Capital: Cash Management and Payments
03.2011 - 12.2011
- As a Project Analyst at Absa Capital, I ensured that all projects followed the PMO (Project Management Office) governance standards and advised stakeholders on any related issues or risks
- I conducted project audits, health checks, and portfolio analysis and communicated the findings and recommendations to the relevant persons
- I coached and mentored project managers and administrators on the PMO processes and best practices
- I coordinated the submission and fund release of business cases and concept documents from the business units
- I conducted root cause analysis of key portfolio risks and issues and devised remediation and action plans.
Branch Manager
Absa Main Street
01.2009 - 02.2011
- At Absa, I started as a trainee branch manager and was promoted to branch manager after 11 months
- As a branch manager, I oversaw branch operations, financial management, sales performance, staff coaching, customer complaints resolution, and customer experience enhancement
- I also participated in projects, research, presentations, and provincial campaigns
- I established effective risk and quality management, business and sales plans, and client relationships.
Education
Master of Business Administration -
Wits Business School
Johannesburg 01.2017 - 04.2018
MBA elective: Executive Program in Business Strategy -
University of La Verne – USA
USA 08.2018 - 09.2018
Postgraduate Degree in Business Administration -
Wits Business School
Johannesburg 01.2017 - 12.2017
Bachelor of Science Degree -
University of Witwatersrand
Johannesburg 02.2005 - 12.2008
Diploma in Business Analysis -
Faculty Training Institute
Johannesburg 01.2013 - 12.2013
National Senior Certificate, Grade 12 -
ABC Academy
Johannesburg 01.2004 - 12.2004
Skills
Leadership Skills
Project Management Skills
Business Analysis Skills
Data Analysis
Mentoring & Coaching
Risk Management
Budgeting and Forecasting
Stakeholder Management
Robotic Process Automation
Software Architecture
Organizational Skills
Agile framework
Business Process Mapping
Strategic Planning
IIBA methodologies
Product Development
Certification
Exceptional Engineering Experience, 2024
Surname
Masiela
Timeline
Business Analyst Lead
Rand Merchant Bank
08.2019 - 02.2022
MBA elective: Executive Program in Business Strategy -
University of La Verne – USA
08.2018 - 09.2018
Master of Business Administration -
Wits Business School
01.2017 - 04.2018
Postgraduate Degree in Business Administration -
Wits Business School
01.2017 - 12.2017
Senior Business Systems Analyst
Vitality Group
05.2016 - 07.2019
Business Systems Analyst
Astute Financial Services Exchange
07.2015 - 04.2016
Diploma in Business Analysis -
Faculty Training Institute
01.2013 - 12.2013
Business Systems Analyst
Discovery - Vitality and Card systems
11.2012 - 06.2015
Business Systems Analyst
Absa Capital
01.2012 - 11.2012
Analyst - Project Office
Absa Capital: Cash Management and Payments
03.2011 - 12.2011
Branch Manager
Absa Main Street
01.2009 - 02.2011
Bachelor of Science Degree -
University of Witwatersrand
02.2005 - 12.2008
National Senior Certificate, Grade 12 -
ABC Academy
01.2004 - 12.2004
Software Development Manager
RAND MERCHANT BANK
3 2022 - Current
Exceptional Engineering Experience, 2024
Introduction to Python, Pi Guy, 2021
Agile Product Ownership and Business Analysis, IQ Business Group, 2021
AI for Everyone, Deep Learning - Coursera, 2020
Introduction to Data Science, Duke University - Coursera, 2020
Fintech Law and Policy, IBM - Coursera, 2020
Agile Bootcamp, IQ Group, 2016
ITIL Certification, Pink Elephant, 2015
Microsoft Visio, Bytes Technology, 2012
National Certificate in banking, Milpark Business school, 2010
Fundamentals of banking, Culhane Consulting, 2009
Absa Graduate Program, Absa, 2009
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