Matlou Jan Ngoasheng
Midrand
Summary
Certified Food Safety and Quality Professional with over 15 years of experience in food manufacturing, certification auditing, and implementation of FSSC 22000-compliant Food Safety Management Systems (FSMS). Skilled in ISO 22000, ISO/TS 22002-1, ISO/TS 22000-2 and ISO/TS 22002-4, HACCP, food fraud and food defense programs, with a successful track record of leading audits, facilitating food safety training, and ensuring GFSI-level compliance. Trusted by global certification bodies and manufacturers to deliver risk-based, standards-driven food safety solutions.
Overview
18
18
years of professional experience
Work History
Quality Manager
Makhamisa Foods
10.2024 - Current
- Company Overview: Food chain Category: CIV. ISO/TS 22002-1. Products Manufactured: Liquid condiments and pickled vegetables into glass bottles and PET bottles for the retail, restaurants, catering and industrial sectors in the food industry.
- Developing, implementing, evaluating and improving quality systems (FSSC 22000 V6).
- Ensure that product manufacturing is in line with statutory and company standards and requirements.
- Compiling and implementing quality policies and procedures.
- Training staff on said policies and procedures.
- Investigate incidents and accidents and writing reports.
- Ensure that corrective measures are implemented.
- Online quality checks – check quality of products against checklist.
- Certification Audit preparation.
- Food chain Category: CIV. ISO/TS 22002-1. Products Manufactured: Liquid condiments and pickled vegetables into glass bottles and PET bottles for the retail, restaurants, catering and industrial sectors in the food industry.
- Purchasing or consumables.
- Stay up to date with consumable inventory and pricing records in order to ensure sufficient materials at all times.
- Ensure best value for money when sourcing products by doing research and evaluating prospective suppliers.
- Following and enforcing the company’s procurement policies and procedures.
- Maintain and update supplier contracts and records.
- Ensure quality of work of those reporting directly to myself.
- Coach and direct reports.
- Establish key performance indicators for staff reporting to me.
- Identify training needs.
- Manage individual performance of staff and ensuring staff meet requirements.
- Attend weekly management meeting.
- Report on department performance.
- Written reports as and when required.
- Make suggestions on improvement to quality.
- Ensure the occupational health and safety of factory employees.
- Achieve housekeeping standards.
- Ensure that the required housekeeping standards are maintained in the workplace.
- Adhere to Health and Safety standards.
- Strive for constant improvement or resolution of problem areas identified.
- Understand and live the values of the team.
- Undertake any other activity/task required within own scope and abilities.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Managed and archived quality documentation and participated in internal and external quality audits.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Calibrated instruments and scales in production area and quality lab.
- Devised specifications for processes.
- Achieved significant reduction in production errors, implementing continuous improvement program.
Contracted Hygiene Auditor
Assurecloud/Aspirata
10.2023 - Current
- Company Overview: Food chain Category: E. ISO/TS 22002-2.
- Conduct hygiene and food safety audits across retail and catering.
- Evaluate compliance with R638 and hygiene regulations, check facility sanitation programs, staff hygiene, and pest control systems.
- Prepare audit reports and submit the findings.
- Food chain Category: E. ISO/TS 22002-2.
- Planned and executed follow-up audits at appropriate intervals.
- Followed established auditing processes to meet internal and regulatory requirements.
- Developed strong relationships with clients, building trust and ensuring a high level of satisfaction during the audit process.
Contracted Food Safety Assessment (FSA) Auditor
Intertek
06.2022 - Current
- Company Overview: Food chain Category: C (CI, CII, CIII, CIV), F (FI, FII) G (GI, GII). ISO/TS 22002-1, ISO/TS 22002-5.
- Conduct certification audits for Food Safety Assessment (FSA) schemes including hygiene inspections, document control, and on-site compliance verification.
- Review food safety plans, GMP implementation, allergen control measures, and microbiological monitoring.
- Prepare detailed audit reports and corrective action requests aligned with client and scheme requirements.
- Engage with site managers during opening and closing meetings to ensure clarity and regulatory alignment.
- Food chain Category: C (CI, CII, CIII, CIV), F (FI, FII) G (GI, GII). ISO/TS 22002-1, ISO/TS 22002-5.
- Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
- Followed established auditing processes to meet internal and regulatory requirements.
Contracted HACCP/GFSI Auditor
DQS
01.2020 - Current
- Company Overview: Food chain Category: C (CI, CII, CIII, CIV), F (FI, FII) G (GI, GII). ISO/TS 22002-1, ISO/TS 22002-4, ISO/TS 22002-5.
- Perform certification audits for GFSI Basic & Intermediate level.
- Lead end-to-end audit processes from planning to reporting, ensuring compliance with GFSI requirements.
- Conduct documentation reviews, on-site inspections, and staff interviews.
- Provide clients with detailed gap analysis and practical recommendations to improve their food safety systems.
- Food chain Category: C (CI, CII, CIII, CIV), F (FI, FII) G (GI, GII). ISO/TS 22002-1, ISO/TS 22002-4, ISO/TS 22002-5.
Freelancer / Food Safety Consultant
Adroit SHEQ
01.2020 - Current
- Company Overview: Food chain Category: C (CI, CII, CIII, CIV), E, F (FI, FII) G (GI, GII). I. ISO/TS 22002-1, ISO/TS 22002-2, ISO/TS 22002-4, ISO/TS 22002-5.
- Deliver consultancy services in GFSI, HACCP, and FSSC 22000 implementation for food and packaging manufacturers.
- Facilitate food safety training sessions (including internal auditor and HACCP workshops), conduct internal audits and support clients through third-party audit readiness.
- Specialised in FSSC 22000 categories C (Food Manufacturing), E, F, I (Packaging), and G (Storage & Transport).
- Collaborate with clients to develop food fraud, food defense, and allergen control plans.
- Food chain Category: C (CI, CII, CIII, CIV), E, F (FI, FII) G (GI, GII). I. ISO/TS 22002-1, ISO/TS 22002-2, ISO/TS 22002-4, ISO/TS 22002-5.
- Increased employee awareness of safety hazards by developing and delivering engaging safety presentations.
Part-time Quality Manager
Ankot Plastics(Name Changed to Korloworld)
01.2019 - 05.2025
- Company Overview: Food chain Category: I. ISO/TS 22002-4. Product Manufactured: PET Preforms, Plastic Closures and Blow Moulded PET/HDPE Plastic products for the food and beverage industry.
- Developed and maintained the Food Safety Management System (FSMS) aligned with FSSC 22000V6 for packaging operations.
- Led internal audits, managed non-conformances (Internal and External audits, Customer complaints) and coordinated with certification bodies.
- Trained employees on GMP, hygiene, and critical control points.
- Oversaw regulatory compliance and customer specification adherence for plastic packaging materials.
- Food chain Category: I. ISO/TS 22002-4. Product Manufactured: PET Preforms, Plastic Closures and Blow Moulded PET/HDPE Plastic products for the food and beverage industry.
- Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
- Improved quality processes for increased efficiency and effectiveness.
- Calibrated instruments and scales in production area and quality lab.
- Liaised with HR manager to organize and perform quality standard training for new and existing staff.
Contracted Hygiene Auditor
NSF
09.2021 - 12.2024
- Company Overview: Food chain Category: E. ISO/TS 22002-2.
- Conduct food safety and hygiene audits for major retail and food service chains.
- Evaluate compliance with R638 and hygiene regulations, check facility sanitation programs, staff hygiene, and pest control systems.
- Submit audit findings and recommend corrective actions to client QA teams.
- Food chain Category: E. ISO/TS 22002-2.
Quality Manager
Nomageba Meats
01.2020 - 09.2024
- Company Overview: Food chain Category: CI. ISO/TS 22002-1. Products Manufactured: Raw beef, chicken and lamb carcasses.
- Managed implementation and maintenance of HACCP and hygiene programs in meat processing.
- Conducted regular food safety and GMP audits, staff training, and SOP development.
- Ensured facility compliance with HACCP and customer food safety standards.
- Coordinated internal audit responses and documentation control.
- Determining, negotiating and agreeing on in-house quality procedures, standards and specifications.
- Assessing customer requirements and ensuring that these are met setting customer service standards.
- Specifying quality requirements of raw materials with suppliers.
- Investigating and setting standards for quality and health and safety.
- Ensuring that manufacturing processes comply with standards at both national and international level.
- Working with operating staff to establish procedures, standards, systems and procedures.
- Writing management and technical reports and customers’ charters, determining training needs.
- Acting as a catalyst for change and improvement in performance and quality.
- Directing objectives to maximise profitability.
- Recording, analysing and distributing statistical information.
- Monitoring FSMS performance.
- Supervising the staff.
- Food chain Category: CI. ISO/TS 22002-1. Products Manufactured: Raw beef, chicken and lamb carcasses.
Food Safety Consultant / Facilitator
ENTECOM
04.2019 - 12.2019
- Company Overview: Food chain Category: C (CI, CII, CIII, CIV), E, F (FI, FII) G (GI, GII). I. ISO/TS 22002-1, ISO/TS 22002-2, ISO/TS 22002-4, ISO/TS 22002-5.
- Trained industry professionals on FSSC 22000, HACCP, GMP, and food defense.
- Supported clients in audit readiness and system upgrades.
- Deliver consultancy services in GFSI, HACCP, and FSSC 22000 implementation for food and packaging manufacturers.
- Facilitate food safety training sessions (including internal auditor and HACCP workshops), conduct internal audits and support clients through third-party audit readiness.
- Specialized in FSSC 22000 categories C (Food Manufacturing), E, F, I (Packaging), and G (Storage & Transport).
- Collaborate with clients to develop food fraud, food defense, and allergen control plans.
- Food chain Category: C (CI, CII, CIII, CIV), E, F (FI, FII) G (GI, GII). I. ISO/TS 22002-1, ISO/TS 22002-2, ISO/TS 22002-4, ISO/TS 22002-5.
Food Safety Auditor
QPRO / SAI Global
04.2015 - 03.2019
- Company Overview: Food chain Category: C (CI, CII, CIII, CIV), E, F (FI, FII) G (GI, GII). I. ISO/TS 22002-1, ISO/TS 22002-2, ISO/TS 22002-4, ISO/TS 22002-5.
- Conducted audits on diverse food facilities, assessed compliance with regulatory and certification standards.
- Prepared technical reports.
- Food chain Category: C (CI, CII, CIII, CIV), E, F (FI, FII) G (GI, GII). I. ISO/TS 22002-1, ISO/TS 22002-2, ISO/TS 22002-4, ISO/TS 22002-5.
Senior Microbiologist
Aspirata
03.2012 - 02.2015
- Performed microbiological testing and reporting for food and environmental samples.
- Led lab QA initiatives.
Auditor / Microbiology Technician
Food Consulting Services
01.2010 - 01.2012
- Executed food safety audits, microbiological analysis, and client technical support.
Quality Control Technician
Denny Mushroom
06.2007 - 12.2009
- Company Overview: Food chain Category: C (CIV). ISO/TS 22002-1. Products Manufactured: Canned Mushroom and Sauces.
- Assist in maintaining quality standards.
- Support the development, review, and updating of SOPs, work instructions, and quality records.
- Monitor compliance with regulatory standards (e.g., health, safety, environmental).
- Supervise daily QC checks on raw materials, in-process products, and finished goods.
- Assist in investigating non-conformances and implementing corrective/preventive actions.
- Ensure sampling and microbiological testing are performed per schedule and specifications.
- Assist in preparing for and facilitating internal, external, customer, and regulatory audits.
- Maintain audit readiness and address audit findings within agreed timelines.
- Conduct quality and food safety training for production and QA/QC staff.
- Support the induction of new employees on quality and food safety requirements.
- Identify and implement improvement opportunities to enhance product quality and process efficiency.
- Participate in root cause analysis and risk assessment activities.
- Maintain accurate and up-to-date QA records and reports.
- Compile monthly QA performance metrics and present to management.
- Food chain Category: C (CIV). ISO/TS 22002-1. Products Manufactured: Canned Mushroom and Sauces.
Education
FSSC 22000 V6 and ISO22003-1 auditor training -
NSF
07.2024
HACCP (Hazard Analysis and Critical Control Points) -
DQS
07.2024
ISO 9001:2015 Lead Auditor -
DQS
07.2023
FSSC Lead auditor V5.1 -
DQS
03.2023
B-Tech: Quality -
UNISA
12.2019
Internal & Supplier Auditing -
Entecom
10.2019
HACCP for Auditors based on SANS 10330:2007 -
Annelie Coetzee
08.2018
National Diploma: Biotechnology -
Vaal University of Technology
12.2017
SAMTRAC Safety Management Training Course (OHS) -
NOSA
12.2011
Matric -
Harry Oppenheimer Agric High School
12.2004
Skills
- FSSC 22000 Internal Lead Auditing
- System Implementation
- ISO 22000
- ISO/TS 22002-1
- ISO/TS 22002-2
- ISO/TS 22002-4
- FSSC Additional Requirements
- GMP
- PRP
- HACCP
- R638 Compliance
- Food Fraud Program Development
- Food Defense Program Development
- Internal Audits
- Supplier Audits
- ISO 19011-aligned
- Food Safety Risk Assessment
- Corrective Action Planning
- Training
- Facilitation
- Food Safety Awareness
- Consulting for Third-Party Certification Readiness
- BRC Issue 4
- Microbiological Food Safety Analysis
- Chemical Food Safety Analysis
- Familiarity with South African Food Safety Regulations
- Familiarity with International Food Safety Regulations
- R962
- Codex Alimentarius
- GFSI
- FSMA
Timeline
Quality Manager
Makhamisa Foods
10.2024 - Current
Contracted Hygiene Auditor
Assurecloud/Aspirata
10.2023 - Current
Contracted Food Safety Assessment (FSA) Auditor
Intertek
06.2022 - Current
Contracted Hygiene Auditor
NSF
09.2021 - 12.2024
Contracted HACCP/GFSI Auditor
DQS
01.2020 - Current
Freelancer / Food Safety Consultant
Adroit SHEQ
01.2020 - Current
Quality Manager
Nomageba Meats
01.2020 - 09.2024
Food Safety Consultant / Facilitator
ENTECOM
04.2019 - 12.2019
Part-time Quality Manager
Ankot Plastics(Name Changed to Korloworld)
01.2019 - 05.2025
Food Safety Auditor
QPRO / SAI Global
04.2015 - 03.2019
Senior Microbiologist
Aspirata
03.2012 - 02.2015
Auditor / Microbiology Technician
Food Consulting Services
01.2010 - 01.2012
Quality Control Technician
Denny Mushroom
06.2007 - 12.2009
HACCP (Hazard Analysis and Critical Control Points) -
DQS
ISO 9001:2015 Lead Auditor -
DQS
FSSC Lead auditor V5.1 -
DQS
B-Tech: Quality -
UNISA
Internal & Supplier Auditing -
Entecom
HACCP for Auditors based on SANS 10330:2007 -
Annelie Coetzee
National Diploma: Biotechnology -
Vaal University of Technology
SAMTRAC Safety Management Training Course (OHS) -
NOSA
Matric -
Harry Oppenheimer Agric High School
FSSC 22000 V6 and ISO22003-1 auditor training -
NSF