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Associate Principal Engineer

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Knowledgeable Customer Service Consultant experienced serving customers' needs and cross-selling company offerings. Offer exceptional support by staying current on company policies and asking targeted questions to quickly get to root of issues. Successful at consistently exceeding performance targets.

Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

At Stanbic Bank Ghana Limited, I spearheaded client access initiatives, enhancing electronic transactions and integrating major corporate clients like MTN and AirtelTigo. My leadership and analytical skills led to a significant increase in transaction volume, demonstrating a results-driven approach and a knack for solving complex problems efficiently.

Detail-oriented Automation Engineer with a proven track record in developing automated testing scripts and enhancing software quality. Expertise in documentation management and electrical troubleshooting, driving significant process improvements.

Dedicated intern with experience in patient assistance, skilled in problem-solving and effective communication. Committed to enhancing operational efficiency and supporting healthcare professionals to deliver optimal patient care.

Pharmacy student with expertise in healthcare communication and patient support. Proven decision-making and customer service skills contribute to improved patient care and medication management. Strong foundation in patient care and healthcare compliance ensures effective medication management and communication.

Versatile IT professional with expertise in IT training, security software installation, system upgrading, and tech support. Proficient in graphic and media design, including logo creation, website design, 3D modelling, and graphic arts using tools such as CorelDraw and Adobe XD. Experienced in studio management and photography with a strong background in data restoring and recovery strategies. Highly motivated and flexible worker with shift work experience, committed to delivering innovative solutions while maintaining high standards of personal hygiene assistance when required.

Results-driven Banker Customer Specialist with experience delivering exceptional customer service and support in the banking industry. Proven ability to troubleshoot and resolve customer issues, with a strong desire to leverage my problem-solving skills in a technical support role. Proficient in banking software and systems, with a solid understanding of computer operating systems, hardware, and networks. Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders. Seeking to bring my unique blend of customer service expertise and technical aptitude to a dynamic Technical Support team.

Dedicated and results-driven professional with over four years of experience in customer service, sales, and relationship management _ Proven ability to manage inside key accounts, drive sales through tele-calling activities, and build strong relationships with customers and partners. Adept at resolving issues and providing excellent customer support _ Skilled in using CRM software, Microsoft Office applications, Oracle Flexcube, and FinnOne. Fluent in Hindi and English, with a passion for continuous learning and improvement.


  I have been in banking for 35-40 years
  Banking has always been my career
  I have held many positions within the bank
  I have been a Courier, Tellet, Utility Officer, Teller Supervisor, Assistant Manager as well aa an interim Branch Manager twice.


MATILDA HAICK

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TELLER AND CUSTOMER CARE

TELLER AND CUSTOMER CARE OFFICER

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Master of Science - Logistics And SupplyChain Management

Bachelor of Science - Logistics And SupplyChain Management

Higher National Diploma - Entrepreneurship And Finance

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TELLER AND CUSTOMER CARE

TELLER AND CUSTOMER CARE OFFICER

Master of Science - Logistics And SupplyChain Management

Bachelor of Science - Logistics And SupplyChain Management

Higher National Diploma - Entrepreneurship And Finance

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