Matieho Lebitso
Sales Manager
Odendaalsrus,FS
Summary
Dynamic Sales Manager with a proven track record at Thabong Bakery, excelling in customer service and team leadership. Enhanced sales revenue through strategic initiatives and effective CRM implementation. Known for problem-solving and fostering strong client relationships, driving engagement and loyalty in competitive markets.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
Languages
6
6
Certifications
3
3
years of professional experience
Work History
Sales Manager
Thabong Bakery
06.2024 - 12.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Developed competitive analysis framework, enabling proactive adjustments to sales tactics and strategies.
- Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Field Worker
Department of Labour
02.2022 - 03.2022
- Conducted field surveys to collect data on wildlife populations and habitats.
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Sustained high fitness levels to effectively perform fieldwork tasks including hiking and lifting.
- Reduced safety incidents by conducting thorough equipment inspections and following established safety protocols.
- Contributed to the achievement of project milestones by consistently meeting deadlines for assigned tasks.
- Communicated with coworkers and management to report challenges.
Education
Higher Certificate - Marketing
University of South Africa
Pretoria, South Africa 04.2001 -
High School Diploma -
Riebeeckstad High School
Riebeeckstad 04.2001 -
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Microsoft office
Problem-solving
Data entry
Dependable and responsible
Calm under pressure
Verbal communication
Supervision and leadership
Excellent communication
Multitasking
Team management
Time management
Flexible and adaptable
Certification
Higher certificate marketing
Timeline
Sales Manager
Thabong Bakery
06.2024 - 12.2024
Field Worker
Department of Labour
02.2022 - 03.2022
Higher Certificate - Marketing
University of South Africa
04.2001 -
High School Diploma -
Riebeeckstad High School
04.2001 -
references
Anna Lelimo: Thabong Bakery
contact number: 0829978668/0645053780
Lebohang KHoza: Lecturer
contact number: 0716784352/0670026763