Music
Matibe Thandy Mampa
Social Auxiliary Worker
Kempton Park
Summary
A compassionate, dedicated social auxiliary worker with a proven track record of providing essential support to individuals and families in need. Competent to carry out thorough evaluations, to develop tailored care plans and to facilitate access to essential social services. Proficient in emergency intervention, advocacy and collaborative management of cases. Strong communicator with a strong commitment to promote the well being and empowerment of our clients from different cultures.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Laundry Assistant
Waverly Care Center
05.2016 - Current
- Inspected soiled articles to determine sources of stains, locate color imperfections, and identify items requiring special treatment.
- Evaluated garments to segregate delicate and non-delicate items, providing extra scrutiny to easily damaged clothing.
- Provided exceptional service under high-pressure situations when faced with tight deadlines or unexpected volume increases during peak periods.
- Ensured consistent quality control by inspecting all laundered items for cleanliness and damage before returning them to customers.
Secretary Volunteer
Waverly Care Center
01.2023 - Current
- Taking minutes shall be taken during the meetings and shall be made available to the parties concerned in a timely manner.
- Assist in maintaining organized and up-to-date filing systems for documents, records, and correspondence.
- Incoming and outgoing communications, including e.g. email, phone calls or mail, to be managed.
- Help with administrative duties such as photocopying, scanning and entry of information.
Social Auxiliary Worker Volunteer
Waverly Care Center
03.2021 - 06.2021
- Facilitate group meetings and workshops on topics such as conflict resolution or stress reduction.
- Ensure that records of client interactions, progress and service referrals are correct and up to date.
- In all interactions with clients and their families, respect ethical standards and the principle of confidentiality.
- Represent clients' rights and interests, ensuring that they are provided with the right services and resources.
- To encourage family members to visit their loved ones who are in the facility, to assist and support them with difficult life situations.
Student Social Auxiliary Worker
Ikhaya Lothando Children's Home
06.2020 - 01.2021
- To identify social, economic and psychological needs, conduct assessments of individuals and families.
- Support and assist clients with access to social services, such as health care, education or housing.
- Provide counseling and emotional support to clients who face difficult life situations or mental health issues.
- Facilitate group meetings and workshops on topics like parenting skills, conflict resolution or stress control.
- In collaboration with other professionals, develop and implement care plans for each client which are tailored to their specific needs.
Education
NQF 5 -
Boston College
Kempton Park, South Africa 04.2001 -
NQF 4 -
Rostec College
Pretoria, South Africa 04.2001 -
High School Diploma -
Kgalema Secondary School
Limpopo, South Africa 04.2001 -
Skills
Certification
Certificate in End User Computing PC Intro and Microsoft office
Interests
Meditation
Cooking
Netball
Additional Information
REFERENCES
- Godfrey Thabethe - Waverly Care Center
Service Manager
Godfrey.Thabethe@lifehealthcare.co.za
068 313 4156/ 010 005 6237
- Permission Rikhotso
Social Worker
073 232 7714/ 010 005 6206
- Ntombi Mdolo
Quality Manager
072 734 5940/ 010 005 6227
Timeline
Secretary Volunteer
Waverly Care Center
01.2023 - Current
Social Auxiliary Worker Volunteer
Waverly Care Center
03.2021 - 06.2021
Student Social Auxiliary Worker
Ikhaya Lothando Children's Home
06.2020 - 01.2021
Laundry Assistant
Waverly Care Center
05.2016 - Current
Certificate in End User Computing PC Intro and Microsoft office
03-2014
NQF 5 -
Boston College
04.2001 -
NQF 4 -
Rostec College
04.2001 -
High School Diploma -
Kgalema Secondary School
04.2001 -