Mathudi Matlala
Administrator
Centurion
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
24
24
years of professional experience
Work History
Manager Nail Technician
Matleho Trading Enterprise
01.2015 - Current
- Cuticles
- Massaging clients' hands, feet with soothing oil
- Buffing and shining nails, applying wraps, artificial nails, polishes, nail art
- Discussing nail services and treatments with clients
- Removing nail polish, cleaning and trimming nails
- Exfoliating and removing rough skin from the hands and feet
- Adhering to the highest standards of sanitation, sanitizing tools and equipment
- Recording and updating clients info, Marketing
- Paying suppliers, buying stock
Administration Manager
Lyndhurst Auto
02.2012 - 11.2014
- Responsible for maintenance of the floor
- Submit invoices for signing up& handing over to Finance department
- Settlements of accounts
- Checking if vehicles are insured
- Collection on outstanding accounts
- Banking of cash
- Balancing of Sales books
- Managing filling system
- Recording office expenditure and managing the budget
- Overseeing the recruitment of new staff
- Carrying out staff appraisal
- Attending conferences and training
- Reviewing and updating health and safety policies and ensuring they are observed
Receptionist
AON Benfield
01.2013 - 01.2014
- Customer Service
- Arrange stationery orders for staff
- Faxing, Copying and filing Employee documents
- Booking of boardrooms & stamping visitors parking tickets
- Keep an updated telephone list
- Updating of accounts when payment is made
- Data capturing
- Ordering of flowers
- Keeping petty cash key
Financial Advisor
Liberty Life
02.2012 - 11.2012
- Contacting clients and setting up appointments;
- Conducting in depth review of clients' financial circumstances, current provision and future
- Analyzing information and preparing plans best suited to individual clients requirements;
- Completing risk analysis
- Researching the market place and providing clients with information on new and existing products and services;
- Designing financial strategies
- Reviewing and responding to clients changing needs and financial circumstance
- Promoting and selling financial products to meet given or negotiated targets
- Explain documents to clients' the types of services that are to be provided
- Interview clients to determine their current income, expenses, insurance coverage, tax status, financial objectives, risk tolerance and other information needed to develop a financial plan;
- Answer clients questions about the purposes and details of financial plans and strategies and making recommendations
- Providing legendary client service to existing and new clients
General Manager
Sandton Auto Gas
12.2011 - 01.2012
- Ordering of gas, interacting with customers
- Overseeing and controlling funds, petty cash
- Ensuring that employees adhere to safety measures and wear safety clothes
- Maintain attendance register &filing of documents
- Checking if vehicles are insured
- Collection of outstanding account from customers
- Faxing, typing, scanning of documents
- Looking for new customers by calling different restaurants and shops
- Locking up the company
- Making sure that staff is on time
- Resolving customer queries
- Organizing and chairing meetings with staff
- Plan maintenance needs for equipment and arranges services for trucks
- Responsible for ensuring business run smoothly
- Provide customer with information they require
- Ensure that all expenditures if recorded
Manager
Blu Valley Hardware
11.2009 - 11.2011
- Opening and locking of the shop
- Ordering stock
- Marketing
- Hiring and firing of staff
- Paying of salaries
- Customer Service
- Managing product inventory, goods display and stock taking
- Minimizing loss due to theft and damage
- Organizing training for employees
- Compiling journal, balance sheet and General Ledger
- Motivating employees and organizing team buildings
- Registering employees with labour department
HR Co-ordinator
Ifihlile Aircon Corporation
08.2008 - 10.2009
- Record equality and diversity related information
- Check applications prior to the short listing process for declaration of convictions
- Organize interviews for short listed candidates
- Oversee the preparation and distribution of interview packs
- Filling documents
- Responsible for meeting and greeting candidates
- Complete pre-employment check for preferred candidates in timely manner
- Assist with the smooth induction of new staff
- Make the necessary arrangement for new staff to attend training
- Managing and recording of sickness absence records
- To manage probation report, issuing probationary guidance
- Managing and updating all HR Policies and procedures and policies systems and process
- Assist in training and development
- Minute taking and managing the notes for the HR Manager
- Ensure security and maintaining confidentiality with the company
- Ensure compliance with Health and Safety
- Responsible for calculating leave for staff, exit questionnaires, updating structure charts
- Full responsibility for the administration and management of Payroll service
- Attending to staff queries
Donor Recruiter (marketing)
SANBS
08.2007 - 08.2008
- Display posters prominently at donor sites
- Phoning confirming clinics
- Assist with the education regarding blood donation
- Assist donors to complete applications
- Teach donors the importance of donating blood
- Collect advertising material
- Submit monthly reports
- Hand out badges to milestone donors and give donors gifts
- Building donor loyalty
- Meet and greet donors
- Offer refreshments to donors and deal with queries
- Monitor flow of the clinic
- Recruit new donors
- Pricking donors for blood type and encouraging them to donate
Sales Executive
McCarthy Volkswagen (MOTOR INDUSTRY)
03.2007 - 08.2007
- Customer servicing meet and greet
- Adhering to targets
- Completing applications for new clients and calling them with the banks approval
- Filling clients information
- Completing required documents for car registrations
- Calling clients for after service to check if they are happy with their delivered car
- Understands automobiles by studying and demonstrating characteristics, capabilities and features, developing and qualifying buyers, closing sales
- Develop buyers by maintain rapport with previous customers, suggest trade-ins, meeting prospects, greeting drop-ins, responding to queries
- Closes sales by overcoming objections, asking for sales, negotiating price, completing sales contracts, explaining provision, explaining and offering warranties, services and delivers automobiles
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value
- Attending trade exhibitions
- Reviewing sales performance
- Maintaining accurate records
Sales Executive
Daihatsu (CKM Multifranchise)
02.2006 - 03.2007
- Customer servicing meet and greet
- Adhering to targets
- Cold calling and developing relationships with existing customers to make a sale
- Completing applications for new clients and calling them with the banks approval
- Filling clients information
- Completing required documents for car registrations
- Attending team meetings
- Calling clients for after service to check if they are happy with their delivered car
- Understands automobiles by studying and demonstrating characteristics, capabilities and features, developing and qualifying buyers, closing sales
- Develop buyers by maintain rapport with previous customers, suggest trade-ins, meeting prospects, greeting drop-ins, responding to queries
- Closes sales by overcoming objections, asking for sales, negotiating price, completing sales contracts, explaining provision, explaining and offering warranties, services and delivers automobiles
- Enhances dealership reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value
- Attending trade exhibitions
- Reviewing sales performance
- Maintaining accurate records
- Listening to customers' requirements
Internal Marketer
WESBANK
04.2004 - 03.2007
- Responsible for processing new business
- Data capture information ton the in-house system
- Load various contacts received form Marketers
- Contact clients to verify and missing information
- Building relationships with internal and external
- Adhering to control and deadlines timeframe per application is 7 minutes
- Liaising with various Wesbank departments and deals
- Providing unequalled service to customers both internally and externally
- Scoring deals, declining deals
Call Centre Agent
Dimension Data (AOL)
07.2000 - 02.2004
- Billing customers for their internet usage, and emailing instant messages
- Adhering to schedule
- Assisting clients with re-setting password, unblocking accounts
- Creating new accounts for customers, dealing with queries
- Answer inbound calls from
- Able to handle call in a pressure environment and timely
Education
High School Diploma -
Boston Business College
Roodepoort, South Africa 04.2001 -
Skills
Team leadership
Timeline
Manager Nail Technician
Matleho Trading Enterprise
01.2015 - Current
Receptionist
AON Benfield
01.2013 - 01.2014
Administration Manager
Lyndhurst Auto
02.2012 - 11.2014
Financial Advisor
Liberty Life
02.2012 - 11.2012
General Manager
Sandton Auto Gas
12.2011 - 01.2012
Manager
Blu Valley Hardware
11.2009 - 11.2011
HR Co-ordinator
Ifihlile Aircon Corporation
08.2008 - 10.2009
Donor Recruiter (marketing)
SANBS
08.2007 - 08.2008
Sales Executive
McCarthy Volkswagen (MOTOR INDUSTRY)
03.2007 - 08.2007
Sales Executive
Daihatsu (CKM Multifranchise)
02.2006 - 03.2007
Internal Marketer
WESBANK
04.2004 - 03.2007
High School Diploma -
Boston Business College
04.2001 -
Call Centre Agent
Dimension Data (AOL)
07.2000 - 02.2004
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