Summary
Overview
Work History
Education
Skills
Personal Information
Contacts
Drawing
Timeline
Generic
Mathlame Carol Makgalemela

Mathlame Carol Makgalemela

Internal Auditor
Silverton

Summary

Quality Assurance Auditor

Business strategist and executive manager Management system trainer Management system implementation Quality Assurance project management

Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

2025
2025
years of professional experience
2034
2034
years of post-secondary education

Work History

Quality Management Systems LEAD AUDITOR

GEW Hensoldt
1 2019 - Current
  • Apply the ethical principles of integrity, objectivity, professional competence and due care, confidentiality, and professional behavior in the context of an audit
  • Gathered, documented, and modeled data to assess business trends.
  • Develop an understanding of the client business and the areas audited thoroughly
  • Researching and familiarization of applicable policies, regulatory, statute and procedures of the business
  • Interpret the policies, procedures and processes and assess compliance thereof within the organization.
  • Plan and perform an audit with professional scepticism recognizing that circumstances may exist that cause potential risks
  • Execute already established audit programs within the required timeframe
  • Preparing an evidence-based draft report, including conclusions drawn from the work undertaken and recommendations for improved control
  • Providing a detailed audit trail of the work performed
  • Formulate audit findings, make recommendations by discussing the findings of the audit fieldwork with the auditee and seek agreement to actions/recommendations made
  • Work independently, show initiative and sound professional judgement
  • Develop and maintain relations with auditees
  • Designed internal Auditing tool used for quality audits and internal control on SharePoint
  • Reviewed Risk Control Matrix for GEW Business Unit
  • Conducted consultative engagements
  • Reporting on internal control system (ICS) findings to Executive Management Team (EMT)
  • Training of management where needed on the non-conformance management (application of Fish-diagram principles for root cause analysis, correction, and corrective actions requirements) and understanding of standard management systems (EN9100:2016, ISO 9001:2015)
  • Conducting supplier performance reviews and provide monthly reports
  • Providing advisory and consulting services on standard requirements, adherence to processes and process improvement initiatives (team member in the PwC Cyber security GAP analysis for GEW BUSINESS Unit)
  • Conducting Ad-hoc audits when required
  • Involved in standard GAP analysis initiatives from design of GAP checklists to executing and result outcomes (Case in point has been the Information Management GAP analysis on Cyber Essentials and the ARMSCOR regulations GAP analysis (the latter report used to motivate for independent IT project server to Hensoldt Germany)
  • Conducting scope specific audits e.g., EN9100
  • Developed cross-functional partnerships with management teams across the organization to promote a culture of compliance throughout all levels.
  • Served as the primary point of contact for regulatory agencies during external audits, ensuring timely resolution of inquiries and issues raised.
  • Developed custom audit plans tailored to each client''s unique needs, maximizing effectiveness and minimizing disruption to their operations.
  • Reduced non-compliance findings by conducting thorough pre-audit assessments and recommending targeted corrective actions.
  • Enhanced clients'' internal controls by identifying areas of risk and providing recommendations for improvements.
  • Maintained detailed records of all audit findings and actions taken, ensuring accurate tracking and reporting for both internal and external stakeholders.
  • Collaborated with cross-functional teams to review findings, share insights, and develop action plans for addressing identified issues.
  • Ensured timely completion of all assigned audits while maintaining strict adherence to quality standards set forth by governing bodies.
  • Conducted comprehensive audits for various management systems, ensuring compliance with industry standards and regulations.
  • Established strong relationships with clients through regular communication, fostering trust and transparency in the auditing process.
  • Streamlined audit report preparation by developing standardized templates that clearly communicated findings and recommendations to stakeholders.
  • Produced detailed and relevant reports for use in making business decisions.
  • Evaluated current processes to develop improvement plans.
  • Conducted thorough reviews of operations to devise and deploy improvement strategies.
  • Reviewed internal systems and organized training plans to address areas in need of improvement.

Business Strategist and Executive Manager

Lesedi Conglomerate Pty Ltd
01.2019 - 01.2024
  • Creating and presenting strategic plans
  • Contributing to business development and digital innovation
  • Managing financial
  • Payroll
  • Expense and Asset management
  • Business administration
  • Enforcing adherence to legal guidelines (SARS, CIPRO compliances) and in-house policies to maintain the company’s legality and business ethics
  • Develop high quality business strategies and plans to ensure alignment with short-term and long-term objectives
  • Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
  • Established new relationships with key industry partners, expanding the company''s network and generating valuable leads for future opportunities.
  • Implemented data-driven approaches to identify trends, optimizing marketing campaigns for maximum return on investment.
  • Developed comprehensive financial models to support decision-making processes, resulting in more informed strategic choices.
  • Optimized supply chain operations by identifying areas of improvement and implementing cost-saving measures across multiple vendors and distribution channels.

Training Consultant

Iso-q Training Consultant
01.2018 - 01.2019
  • Training on ISO 9001:2015
  • Training on HIRA (Hazard Identification and Risk Assessment)
  • SHE Representative training and Moderation
  • Delivered engaging presentations and facilitated group activities, ensuring participants gained practical knowledge and hands-on experience.
  • Maintained detailed records of training sessions, participant feedback, and program outcomes to support evidence-based decision making.

Project Coordinator

FormeldD
01.2018 - 01.2019
  • Start projects by interacting with client (BWM-QSB)
  • Project Kick-off: Review the project requirements (type of inspection; duration of project; number of inspectors required; urgency of the project)
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Project pricing: Deciding on performance category, which affects client invoicing
  • Project Resourcing: Determining the number of inspectors required for the project
  • Developed comprehensive project plans, outlining scopes, timelines, deliverables, and milestones.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
  • Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
  • Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
  • Project Documentation: Creating and maintaining work instructions for FormeldD Shift Coordinator’s and inspectors on respective projects
  • Up-skilling of Shift Coordinator’s and inspectors on respective projects
  • Project milestone: Daily reporting to client on project status
  • Problem resolution to project issues and delays
  • 8D reporting
  • Creation of Q-Alerts on deviations to work instructions including training
  • Shop floor staff on Q-Alert adherence
  • Project End: Reviewing of BMW KPI’s and ensuring near 100% compliance
  • Implementing corrective measures in case of client complaints
  • Compliance: Conducting Project Audits (LPA’s)
  • Managing and maintaining project life cycle
  • Decreased project completion times by efficiently prioritizing tasks and delegating responsibilities to team members.
  • Assisted with onboarding newly hired staff members and coached on task prioritization.
  • Led project documentation efforts, ensuring accurate and timely updates were accessible, significantly reducing information gaps.
  • Cultivated strong relationships with key project stakeholders through regular, transparent communication, securing their ongoing support and trust.

Quality Assurance Auditor

Murray and Roberts
01.2015 - 01.2018
  • Apply the ethical principles of integrity, objectivity, professional competence and due care, confidentiality, and professional behavior in the context of an audit
  • Develop an understanding of the client business and the areas audited thoroughly
  • Researching and familiarization of applicable policies, regulatory, statute and procedures of the business
  • Obtaining data from other functions within the organization or externally (where necessary) while performing the audits
  • Interpret the policies, procedures and processes and assess compliance thereof within the organization
  • Plan and perform an audit with professional scepticism recognizing that circumstances may exist that cause potential risks
  • Execute already established audit programs within the required timeframe
  • Preparing an evidence-based draft report, including conclusions drawn from the work undertaken and recommendations for improved control
  • Providing a detailed audit trail of the work performed
  • Formulate audit findings, make recommendations by discussing the findings of the audit fieldwork with the auditees and seek agreement to actions/recommendations made
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Work independently, show initiative and sound professional judgement
  • Conduct audits as per the approved annual plans
  • Develop and maintain relations with auditees
  • Established and managed the Kusile Power station Quality Management system
  • The main tools used for this was EBMS (Electronic Business Management System) for Quality documentation (used for design and review of documentation) and Q-Management (electronic Quality system) used for auditing, nonconformities, and Document publication management
  • Implemented control mechanisms and continuous improvement initiatives on set management systems for the project
  • Managed Audit schedule programmes for both Internal and Supplier Audits, respectively and executed planned audits
  • Maintained registers for non-conformances (system and product), concession applications and facilitated the closure thereof
  • Platform QA and QC documentation creation, review, update and publication
  • Delivered third-party audit services at client locations, keeping operations in compliance with regulatory requirements and ISO standards.
  • Nonconformance management (raising, facilitation and evidence gathering)
  • Root cause analysis (fishbone, 5 Why’s)
  • Staff Supervision (salary management, performance management, upskilling)
  • Provided training to staff on Quality system requirements
  • Champion lead on ISO3834 implementation team, tasked with accessing both project document compliance to the standard and resource capability before the South African Institute of Welding certification
  • Co-ordinated both second- and third-Party Audits, respectively
  • Liaised with Client and (Contractor & Sub-Contractors) Quality Departments
  • Reported on QA activities through management project reviews and directly to the Site Director
  • Served as part of Senior Leadership team, which met 3 times a week to discuss project progress and challenges chaired by the Site Director
  • Managed Quality Assurance staff for document management and control, non-conformance management and assurance service provision
  • Monthly reporting on Quality Assurance performance in Senior Project meetings
  • Maintained meticulous clinical trial documentation to show compliance with institutional policies and federal regulations.
  • Trained and reviewed work of junior personnel on departmental responsibilities.
  • Participated in compliance inquiries and provided interpretation of data to guide investigators in creation of Corrective and Preventive Actions.
  • Collaborated with cross-functional teams to develop comprehensive quality assurance strategies and standards.

Consultant QMS and Supplier Auditor

TUV Nord
01.2012 - 01.2013
  • Responsible for planning and conducting technical audits for different commodities within Eskom and because of my Metallurgical background was assigned to audit suppliers in boiler tubes; air heater fans; non-destructive testing; towers (electrical power lines) and projects but not limited to these mentioned in accordance with professional standards and legislation
  • Scope preparation for complex technical audits and reviews; and draft audit schedules
  • Chairing audit introductory meetings, and lead audits into a variety of advanced themes across Eskom divisions in an objective professional manner
  • Plan and execute audit assignments in consultation with all relevant stakeholders through meetings
  • Identify compliances and non-compliances in line with procedures and relevant standards
  • Record findings and recommend sound continual improvement, and conduct audit close-out meetings, all this will be done while ensuring operating expenditure is within budget by factoring the financial logistics involved both to Eskom and the employer from the start to the end of the audit
  • Responsible for the efficient and effective administration of audits
  • If need be, I would be requested to conduct quality forensic audits, keep record and follow-up on non-conformances
  • Conduct Supplier assessments on suppliers before contract awarding for commodities outside my scope such as Live Line
  • Provided professional advisory services to Eskom buyers and contract drafters especially for NEC contracts on Suppliers (not limited to Eskom)
  • Conducted projects audits at the Medupi power station, which entailed auditing various divisions within the power station
  • Risk assessments conducted on all Eskom audits and reported on the severity of risk vs non-compliance had on overall Eskom audit output (Eskom stakeholders used information to make decisive decisions on energy output)
  • Managed client relationships through regular check-ins and updates on project progress.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Delivered comprehensive reports and presentations to stakeholders, providing insights and actionable recommendations for business improvement.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Quality Management Administrator

Manturbo Pty Ltd
01.2012 - 01.2013
  • Responsible for setting up of QCP and ITP files with applicable technical records such as drawings, material requirements, operational procedures and settings, NDT test requirements, job cards (where applicable) and the release of requirements for contract/project applications, maintenance, and contract/project close outs
  • Conduct ad hoc work such as audits when required
  • Familiarize myself with client contract or project requirements and create relevant data packs per job done
  • Responsible for setting up a library database of all ManTurbo turbine fabrication and refurbishment done including maintenance
  • My job also entailed assisting in writing the output report to the client (if required) on the Quality competency of work done on turbines and rotors at delivery)
  • Established an organized filing system that streamlined document retrieval and reduced misplaced files.
  • Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.

SABS Registered Systems and Product Auditor

SABS
01.2009 - 01.2012
  • Apply the ethical principles of integrity, objectivity, professional competence and due care, confidentiality, and professional behavior in the context of an audit
  • Develop an understanding of the client business and the areas audited thoroughly
  • Researching and familiarization of applicable policies, regulatory, statute and procedures of the business
  • Obtaining data from other functions within the organization or externally (where necessary) while performing the audits
  • Interpret the policies, procedures and processes and assess compliance thereof within the organization
  • Plan and perform an audit with professional scepticism recognizing that circumstances may exist that cause potential risks
  • Maintained confidentiality, handling sensitive information discreetly throughout all stages of the audit process.
  • Performed observations and evaluated supporting documents to supplement audit findings.
  • Managed multiple concurrent audit engagements, prioritizing tasks to meet deadlines without compromising quality.
  • Followed established auditing processes to meet internal and regulatory requirements.
  • Execute already established audit programs within the required timeframe
  • Preparing an evidence-based draft report, including conclusions drawn from the work undertaken and recommendations for improved control
  • Providing a detailed audit trail of the work performed
  • Formulate audit findings, make recommendations by discussing the findings of the audit fieldwork with the auditees and seek agreement to actions/recommendations made
  • Work independently, show initiative and sound professional judgement
  • Conduct audits as per the approved annual plans
  • Develop and maintain relations with auditees
  • Plan and schedule ISO9001:2008 and Product Based audits; and to conduct initial and surveillance audits for schemes across industries such as services, manufacturing (mechanical and materials), chemical, health and electro-technical
  • Prepare and submit re-certification SABS Approval board documentation
  • Kept records and follow-up on non-conformances and monitor the account status of allocated clients
  • Resolve customer complaints and queries, marketed SABS product offerings such as training and systems
  • Advice on general and technical information
  • Kept record evidence of all audits conducted in the form of written audit reports and completed non-conformance reports
  • Prepare and recommend certification and/or continued certification of SABS clients for product and systems

Education

National Diploma - Electrical Engineering-Light Current

AIE

Resource Efficiency and Cleaner Production - undefined

national cleaner production centre of S. A
01.2019 - 01.2020

QMS ISO 9001:2015 Transition Course - undefined

sabs training centre
01.2011 - 01.2016

Certificate in Business Management and Administration - undefined

damelin

National Higher Diploma - Metallurgical Engineering

WITWATERSRAND TECHNICON
01.2000 - 01.2001

Degree in Metallurgical Engineering - undefined

Pretoria university
01.1994 - 01.1999

Matric (Exception) - Mathematics, Physical Science, Biology, English 1st Language

Johannesburg tutorial college

Skills

auditing

Personal Information

  • Date of Birth: 10/28/76
  • Gender: Female
  • Nationality: South African

Contacts

  • Mrs. Karien van der Mescht, Pretoria, Gauteng, 0824032161
  • Mr. Manie Janse Van Rensburg, 0124216424, JanseVanRensburg@hensodlt.net
  • Miss. Lesedi Makgalemela, Silverton, Pretoria, 0767347225, Sedimac.k@gmail.com
  • Mr. G Goodwin, Woodmead, Sandton, 0823300434

Drawing

I draw to relax. It calms me and helps improve my cognitive abilities.

Timeline

Business Strategist and Executive Manager

Lesedi Conglomerate Pty Ltd
01.2019 - 01.2024

Resource Efficiency and Cleaner Production - undefined

national cleaner production centre of S. A
01.2019 - 01.2020

Training Consultant

Iso-q Training Consultant
01.2018 - 01.2019

Project Coordinator

FormeldD
01.2018 - 01.2019

Quality Assurance Auditor

Murray and Roberts
01.2015 - 01.2018

Consultant QMS and Supplier Auditor

TUV Nord
01.2012 - 01.2013

Quality Management Administrator

Manturbo Pty Ltd
01.2012 - 01.2013

QMS ISO 9001:2015 Transition Course - undefined

sabs training centre
01.2011 - 01.2016

SABS Registered Systems and Product Auditor

SABS
01.2009 - 01.2012

National Higher Diploma - Metallurgical Engineering

WITWATERSRAND TECHNICON
01.2000 - 01.2001

Degree in Metallurgical Engineering - undefined

Pretoria university
01.1994 - 01.1999

Certificate in Business Management and Administration - undefined

damelin

Matric (Exception) - Mathematics, Physical Science, Biology, English 1st Language

Johannesburg tutorial college

Quality Management Systems LEAD AUDITOR

GEW Hensoldt
1 2019 - Current

National Diploma - Electrical Engineering-Light Current

AIE

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Mathlame Carol MakgalemelaInternal Auditor