Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Mathilda Majika

Refund Clerk, Cashiers, Switchboard Operator
Gateng
Mathilda  Majika

Summary

Versatile Switchboard Operator skilled in managing high-volume work in fast-paced Type environments. Experienced making connections, taking messages and calling out announcements. Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Skilled at routing calls and mail, setting appointments and documenting information. Good customer service and data entry skills and capability to handle multiple phone lines. Dedicated customer service professional well-versed in operating multi-line systems. Competent in administrative tasks such as photocopying and typing. Offering excellent organizational, communication and problem-solving abilities developed over Number years of related experience. Polite and professional Job Title with exceptional Type coordination skills. Proficient in use of Software with proven to promote effective communication across departments.

Overview

12
years of professional experience
1
year of post-secondary education

Work History

Builders Express
Wonderpark

Refund Clerk, Switchboard Operator, Information
12.2014 - 03.2023

Job overview

  • Interacted with customers by phone, email, or in-person to provide information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.
  • Organized information by studying, analyzing, interpreting and classifying data.

Builders Express
Pretoria

Head Cashier
04.2014 - 12.2014

Job overview

  • Helped customers complete purchases, locate items, and join reward programs.
  • Resolved escalated customer disputes with special actions such as discounts.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.

Builders Warehouse
Faerie Glen

Cashier
01.2011 - 09.2013

Job overview

Education

Dr Sam Motsuenyane High School
Winterveld

from Matric
01.2009 - 12.2009

University Overview

Skills

Telephone operations

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Timeline

Refund Clerk, Switchboard Operator, Information
Builders Express
12.2014 - 03.2023
Head Cashier
Builders Express
04.2014 - 12.2014
Cashier
Builders Warehouse
01.2011 - 09.2013
Dr Sam Motsuenyane High School
from Matric
01.2009 - 12.2009
Mathilda MajikaRefund Clerk, Cashiers, Switchboard Operator