Mathews Carvalho

Casino Surveillance Officers are responsible for monitoring all activities within the gaming area of a casino, ensuring that all regulations are adhered to, and any suspicious activities are reported. They also provide assistance and support to casino staff and customers.

· Monitoring customer and employee behavior in the casino

· Responding to any suspicious behavior

· Controlling security cameras and recording footage

· Enforcing casino rules and regulations

· Identifying potential cheating and stealing.

• Followed all relevant traffic laws and safety regulations.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Processing all payments transactions and confirmed with a client in transit.

Brand Visibility Specialist (Alcohol beverages) duties is to make an allocated number of visits/calls to township and rural area outlets as per the daily and weekly call cycle completing our unique 11 step call process.

• Complete performance reports for each outlet per visit/call.
• Place and track point-of sale equipment in the outlets.
• Manage the relationship with township business owners.
• Make sure that products meet the highest quality standards at all times.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Implemented customer feedback system to inform product development.
• Observed packing operations to verify conformance to specifications.