Computer Literate Microsoft Excel and PowerPoint
MATHEKISO CONSTATIA MATAMANE
Vereeniging
Summary
•Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
•Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
1
1
Certification
3
3
Languages
Work History
Admin Assistant
ER Collections
12.2022 - 06.2023
- Company Overview: CEO: Elizabeth Raff - ER Collections pty, info@ercollections.co.za, 0849413949
- Accepted incoming packages on behalf of the company.
- Oversaw sending operations to ensure accurate dispatch of packages.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Trained in Microsoft Excel and PowerPoint.
- CEO: Elizabeth Raff - ER Collections pty, info@ercollections.co.za, 0849413949
Cashier
MOS STORE
03.2020 - 03.2021
- Company Overview: Reference: Moses Malise - MOS STORE, 073 912 8890
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Reference: Moses Malise - MOS STORE, 073 912 8890
Education
Matric - undefined
LEKOA SHANDU SECONDARY SCHOOL
Bachelor Of Social Science - SOCIAL SCEINCE
BOSTON CITY CAMPUS
GAUTENG SOUTH AFRICASkills
Information security
Software
Certification
National Senior Certificate
Timeline
National Senior Certificate
01-2023
Admin Assistant
ER Collections
12.2022 - 06.2023
Cashier
MOS STORE
03.2020 - 03.2021
Matric - undefined
LEKOA SHANDU SECONDARY SCHOOL
Bachelor Of Social Science - SOCIAL SCEINCE
BOSTON CITY CAMPUS
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