Mathapelo Sister Tyobeka
Human Resources Manager
Pretoria
Summary
Ambitious Human Resources Officer with a superior understanding of HR policies. Focused on maximizing resource utilization and enhancing performance with forward-thinking approaches. Solid background of improving collaboration and consensus across mining companies and public departments. Dedicated team player and thorough communication. Adept at complex problem solving and making hasty decisions under large amounts of pressure.
Overview
10
10
years of professional experience
11
11
years of post-secondary education
Work History
Human Resource Officer
Government Technical Advisory Center
Pretoria
03.2022 - 09.2022
- Established new database of recruitment in accordance with recruitment plan which helped the organization to track vacant positions.
- Recruited and hired top performers to add talent and value to department.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Developed focused training programs, leadership pipeline and succession plans.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Updated HR database with new employee information, changes in benefits and other details.
- Collaborated with entire human resource department to discuss new ways to recruit top talent.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Human Resources Manager
Manapha Coal Mine
Pretoria
01.2019 - 02.2022
- Processed employee claims involving performance issues and harassment.
- Motivated employees through special events and incentive programs.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Performed budget analysis to control expenditures and predict future budget needs.
- Liaised between multiple business divisions to improve communications.
- Maintained professional, organized and safe environment for employees and patrons.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues and prepared position statements for EEOC.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Managed full cycle of recruiting, hiring and onboarding new employees.
- Resolved understaffing issues, disputes, employee terminations and disciplinary procedures.
- Collaborated with leadership to assess and improve policies across board.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Provided resolution to complex and confidential issues.
- Adhered to federal and state guidelines and managed payroll and benefits for over 50 employees.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Automated office operations while managing client correspondence, record tracking and data communications.
- Reduced workers' compensation claims by instituting corporate safety training program.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Created organizational filing systems for records, correspondence and [Type].
- Retained 100% protocol on management tools and procedural accuracy.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Executed on-time, under-budget project management on complex issues for senior leadership while supporting sales planning initiatives.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Instructed senior leaders on appropriate employee corrective steps.
- Facilitated communication and coordination between employees and management to keep parties informed.
HR Generalist
MSB Trading and Projects
Pretoria
03.2015 - 01.2019
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Oversaw and managed hiring process and assisted human resources.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Implemented quality control initiatives to reduce downtime and increase revenue.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Liaised between management and employees to deliver conflict resolution, alleviate problems and interpret compensation and benefits policies.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Completed human resource operational requirements by scheduling and assigning employees.
- Used technologically relevant digital systems to manage payroll and benefits programs.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.
Personnel Practitioner
Department of Health
Polokwane
01.2012 - 12.2014
- Handled [Number] calls per day to address customer inquiries and concerns.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used Microsoft Word and other software tools to create documents and other communications.
- Increased customer satisfaction by resolving issues.
- Prepared variety of different written communications, reports and documents.
- Monitored key performance indicators and built processes to support partner performance and growth.
- Developed, tracked and analyzed variance of key performance measurements.
- Created and optimized records management strategies to coordinate and protect information.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Produced detailed and relevant reports for use in making business decisions.
Education
High School Diploma -
Tubake High School
Limpopo Provinve 01.2002 - 12.2006
Bachelor of Science - Bcom Human Resources Management
University of Limpopo
Polokwane 01.2007 - 09.2012
Skills
Human resources knowledge
undefinedAdditional Information
Professional development:
Labour Law knowledge and trained through : Law Society of South
COMPUTER SKILLS
- MS Word
- MS Excel
- MS PowerPoint
- Sage HR / Payroll System
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Human Resource Officer
Government Technical Advisory Center
03.2022 - 09.2022
Human Resources Manager
Manapha Coal Mine
01.2019 - 02.2022
HR Generalist
MSB Trading and Projects
03.2015 - 01.2019
Personnel Practitioner
Department of Health
01.2012 - 12.2014
Bachelor of Science - Bcom Human Resources Management
University of Limpopo
01.2007 - 09.2012
High School Diploma -
Tubake High School
01.2002 - 12.2006
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