Mathapelo Quineth Chuene

• Monitoring and Clearance of Revenue related suspense account in respect of Bank Exception, Deposit Account, Receipts Control Accounts, Receipts Deposit Control Account, Receipts Pending, Receipt Exception and E-Channel.
• Capturing Refunds applications, entity maintenance and Journals.
• Monitoring utilization of Invoice Receipting Engine (IRE) and Basic Accounting System (BAS)
• Monitoring Banking of Revenue collected.
• Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
• Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
• Maintained accounting records utilizing in-house and client systems.
• Supported audit preparations through meticulous documentation review and prompt response to auditor inquiries.
• Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
• Enhanced financial reporting accuracy by conducting thorough account reconciliations and resolving discrepancies promptly.

• Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
• Answered multi-line phone system and enthusiastically greeted callers.
• Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
• Managed executive calendars, scheduling appointments and meetings to optimize time management.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Scheduled appointments and conducted follow-up calls to clients.
• Provided clerical support to company employees by copying, and filing documents.
• Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
• Maintained electronic filing systems and categorized documents.
• Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
• Maintained accurate records of office expenses, assisting in budget preparation.
• Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
• Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
• Facilitated inter-departmental communication to ensure all parties were informed of key updates.
• Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
• Provided comprehensive support to new staff, facilitating faster integration into team.
• Streamlined invoice processing, improving accuracy and efficiency of financial operations.
• Maintained executive appointment schedules by planning and scheduling meetings, conferences, and teleconferences.
• Enhanced meeting efficiency by preparing agendas and minutes, ensuring all participants were well-informed.
• Managed sensitive and confidential information with discretion, upholding integrity of executive communications.
• Managed incoming and outgoing correspondence, maintaining confidentiality and timeliness.
• Managed filing system, entered data and completed other clerical tasks.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

• Needs Assessment:

Analyze departmental objectives: Identify specific roles and skills needed to achieve departmental goals.

Identify vacancies and future needs: Consider current openings, planned expansions, and anticipated retirements.

• Job Description Development:

Clearly define job responsibilities and required qualifications: Ensure the job description is accurate and compliant with relevant legislation.

Develop a detailed selection criteria: Outline the skills, knowledge, and experience necessary for the role.

• Candidate Sourcing:

Utilize various recruitment channels: Employ online job boards, departmental networks.

Promote the Public Service and the Department: Highlight the benefits of working in government and attract qualified candidates.

• Application Screening and Evaluation:

Develop a standardized application process: Ensure fairness and consistency in evaluating applications.

Screen applications based on established criteria: Identify candidates who meet the minimum qualifications.

• Interview Process:

Develop a structured interview process: Use standardized questions and scoring systems to assess candidates.

Involve relevant stakeholders in the interview process: Include managers and supervisors to ensure a well-rounded assessment.

• Transparency and Fairness:

Maintain a transparent and fair recruitment process to ensure public trust and confidence.

• Monitoring and Evaluation:

Regularly monitor the recruitment process and evaluate its effectiveness to identify areas for improvement.

• Communication:

Maintain open communication with applicants throughout the recruitment process.

• Followed instructions and procedures to complete assigned tasks.
• Worked fast to complete tasks and meet daily deadlines.