Summary
Overview
Work History
Skills
Timeline
AdministrativeAssistant
MATHABO VALERIA RADEBE

MATHABO VALERIA RADEBE

STORE MANAGER
VOSLOORUS

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Focused Assistant Store Manager known for creating stunning merchandise displays and improving revenue for location. Offering exemplary writing and oral communication skills. Experience in diverse retail environments.

Accomplished Job Title skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.

Overview

16
16
years of professional experience

Work History

Assistant Store Manager

POLO
12.2023 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Provided support to store manager in budgeting processes, helping maintain financial stability for the business.

STORE MANAGER

TFG FOSCHINI
06.2018 - 11.2023
  • AT THIS POINT THE SIZE OF THE TURNOVER AS THIS STORE WAS GROWN AND MORE RESPONSEBILITIES CAME IN PLACE BECOUSE MORE DEPARTMENT WERE ADDED IT WAS NOW CLOTHING, COSMETICS, TEAM THAT I HAD
  • I ENJOY WANT I DO AND I ADD MORE INPUT ON MY DAILY PLANS AND CREATING MORE AND NEW ENERGY TO MY TEAM AND CUSTOMER EVERYDAY IS SOMETHING THAT JUST FEEL MY HEART
  • ABILITY TO WORK WITH PEOPLE, CUSTUMERS, ADMIN, PROBLEM SOLVING, MONEY HANDLING, BANKING, PEOPLE SKILLS, STOCKLOSS MANAGEMENT, STORE TARGETS MADE, DRIVING SALES, CREATE NEW OPPORTUNITIES FOR THE BUSINESS, CREATE FUNNESSWITH YOUR TEAM AND HAVING COMMUNICATIONS SKILLS

STORE MANAGER

TFG FOSCHINI
12.2014 - 06.2016
  • ABILITY TO WORK WITH PEOPLE, CUSTUMERS, ADMIN, PROBLEM SOLVING, MONEY HANDLING, BANKING, PEOPLE SKILLS, STOCKLOSS MANAGEMENT, STORE TARGETS MADE, DRIVING SALES, CREATE NEW OPPORTUNITIES FOR THE BUSINESS, CREATE FUNNESSWITH YOUR TEAM AND HAVING COMMUNICATIONS SKILLS

STORE MACHANDISER

TRUWORTHS
08.2012 - 11.2014
  • STORE MACHANDISER IS PERSON THAT MAKE SURE THAT STOCK AND TAKEN OUT FROM THE STOCKROOM ABILITY TO WORK WITH THE LATEST FASHION TRENDS, MAKING SURE THAT THE MERCHADISE IS WELL TAKEN CARE OF, ABILITY MAKE THE CUSTUMER EXPRIENCE TO EASY FOR THEM TO SHOP

SALES CONSULTANT

TRUWORTHS
12.2008 - 07.2012
  • SERVING CUSTOMERS, MERCHANDISING, CONDINATING VISITS, WOKING UNDER PRESSURE , TAKING OUT STOCK THE STCOCKROOM

Skills

Operations

Timeline

Assistant Store Manager

POLO
12.2023 - Current

STORE MANAGER

TFG FOSCHINI
06.2018 - 11.2023

STORE MANAGER

TFG FOSCHINI
12.2014 - 06.2016

STORE MACHANDISER

TRUWORTHS
08.2012 - 11.2014

SALES CONSULTANT

TRUWORTHS
12.2008 - 07.2012
MATHABO VALERIA RADEBESTORE MANAGER